Blue Screen of Death Help! :(

D

DeKree

New Member
Hello

So I was just searching the web just before and all of a sudden my computer crashed.

The next time it started, the graphics were all screwed up and when it gets to thebit after the Windows Loading Bar it goes to a Blue Screen of Death. The computer then restarts and the same thing keeps happening.

I tried running the computer in Safe Mode but it doesnt work either :/ neither do any of the other Advanced Options.

Does anyone know what I could do?!

Thanks :)
 

My Computer

System One

Ok...quick update

After 5 attempts my computer is now running in SAFE MODE finally!

What are steps I can take to ensure the problem is fixed? THanks :)
 

My Computer

System One

DeKree said:
Ok...quick update

After 5 attempts my computer is now running in SAFE MODE finally!

What are steps I can take to ensure the problem is fixed? THanks :)
Click to expand...

If you can, please navigate to C:\Windows\Minidump and zip up the memory dumps in the folder. If there isn't anything, go to start search and type .dmp

Post them here by clicking on the small paper clip by the text color selector. By attahcing these files its easier for everyone to assist you and pinpoint the problem :)
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics Card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Keyboard
    Acer
    Mouse
    Touchpad
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(
hmmm, I can't even get back into SAFE MODE now :(

it just goes to a black screen then restarts ack!

the bluescreen of death doesn't even appear now, it flashes for 1sec before the computer restarts

the error code is 0x00000116 though
 

My Computer

System One

DeKree said:
hmmm, I can't even get back into SAFE MODE now :(

it just goes to a black screen then restarts ack!

the bluescreen of death doesn't even appear now, it flashes for 1sec before the computer restarts

the error code is 0x00000116 though
Click to expand...

That error code points directly to the nVidia video card driver...

Take the card out and try booting. If it works then download the driver and install it in safe mode.
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics Card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Keyboard
    Acer
    Mouse
    Touchpad
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(
can a computer even run without the graphics card?!

Theres no where to put the monitor in...and because Safe Mode is no longer working I can't really do anything to fix it :/
 

My Computer

System One

DeKree said:
can a computer even run without the graphics card?!
Click to expand...

if your motherboard has integrated graphics, it should. could you list all your specs, like i have, or someone else. if you give the motherboard name/model number, we can find out if it has integrated graphics. if there are no integrated graphics, it won't run.
 

My Computer

System One

  • Manufacturer/Model
    Acer 5735z Laptop
    CPU
    2.0 ghz intel pentium dual-core processor t4200 800mhz fsb
    Motherboard
    Acer CathedralPeak Rev
    Memory
    4gb
    Graphics Card(s)
    Integrated Intel Graphics Media Accelerator 4500
    Sound Card
    Realtek
    Monitor(s) Displays
    15.6" HD CineCrystal LCD
    Screen Resolution
    1366x768
    Hard Drives
    160gb stock drive. ATA
    Case
    Stock Notebook
    Cooling
    Stock
    Keyboard
    PS/2
    Mouse
    Synaptics TouchPad
    Internet Speed
    No idea
lil domii said:
DeKree said:
can a computer even run without the graphics card?!
Click to expand...

if your motherboard has integrated graphics, it should. could you list all your specs, like i have, or someone else. if you give the motherboard name/model number, we can find out if it has integrated graphics. if there are no integrated graphics, it won't run.
Click to expand...

Exactly. Most motherboards have some sort of integrated graphics. But if you don't have a port for your monitor besides the video card then it more then likely doesn't. Because that port is on the motherboard and uses the integrated graphics.
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics Card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Keyboard
    Acer
    Mouse
    Touchpad
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(
ahh yes, my motherboard hasn't got integrated graphics :(

What do you think will be the best solution now? If I replaced the graphics card would I still get the error?

I'm still under warranty for the computer so I assume they would just replace it for me.
 

My Computer

System One

Booting into safemode shouldn't load the video cards driver though. If you can boot into safe mode and install the latest driver thats the best bet. If its still under warranty, contact them :)
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel Neo
    Memory
    2GB
    Graphics Card(s)
    Intergrated Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    10.1
    Screen Resolution
    1280 x 800
    Hard Drives
    160GB
    PSU
    Power Adapter
    Case
    It's special, it flips open :)
    Keyboard
    Acer
    Mouse
    Touchpad
    Internet Speed
    Down: 16mb/s Up: 1.6mb/s
    Other Info
    I killed my HP Laptop :'(
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