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blue screen crash,memory dump

  1. #1



    Newbie
    Join Date : Jan 2010
    Posts : 9
    vista home basic 32 bit
    Local Time: 03:20 PM

    blue screen crash,memory dump

    im running vista basic 32bit
    had a blue screen crash,memory dump
    i have re installed 5 times, last time used disk part to clean completely
    ive got the os back up but have many probs with windows update,firewall,and downloading to c:\. which i feel is the main problem.
    any ideas on how i might fix these issues or should i replace my hard drive?


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  2. #2
    kenny111111's Avatar

    Senior Member
    Join Date : Oct 2008
    Mount Dora Florida USA
    Posts : 366
    vista home premium 32 bit
    Local Time: 05:20 PM
    usa us florida

     

    Re: blue screen crash,memory dump

    hello iririshmc

    since you have the disc you could try startup repair to check the RAM. here is a tutorial.
    How to automatically repair Windows Vista using Startup Repair
    have you tried sfc /scannow ?

    ps: don't seem like it would be the hdd. bad ram has been known to cause all kinds of problems!

    good luck and keep us posted.

      My System SpecsSystem Spec

  3. #3



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    Join Date : Jan 2010
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    vista home basic 32 bit
    Local Time: 03:20 PM


      Thread Starter

    Re: blue screen crash,memory dump

    bootrec is not a problem boot perfect right now, knock on wood.
    i have used sfc/scannow
    i will try again and run memory check again.

      My System SpecsSystem Spec

  4. #4



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    vista home basic 32 bit
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      Thread Starter

    Re: blue screen crash,memory dump

    sfc/scannow stops at 53% and says
    windows resource protection could not perform the requested operation
    mem check says it will report after login but i see nothing. is there a way to see results?

      My System SpecsSystem Spec

  5. #5



    Old and cranky

    Join Date : Apr 2009
    Southeastern CT, USA
    Posts : 1,364
    Vista Ultimate x64; Win 7 x64 and x32
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    usa us connecticut

     

    Re: blue screen crash,memory dump

    Upload Dump Files:
    Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
    {Left click on the first minidump file.
    Hold down the "Shift" key and left click on the last minidump file.
    Right click on the blue highlighted area and select "Send to"
    Select "Compressed (zipped) folder" and note where the folder is saved.
    Upload that .zip file with your next post.

    If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

    If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service - then post the link to it.
    Then, follow the directions here to set your system for Minidumps (much smaller than the MEMORY.DMP file): Set MiniDump

    Then run these tests:
    H/W Diagnostics:
    Please start by running these hardware diagnostics:
    Memory Diagnostics (read the details at the link)
    HD Diagnostic (read the details at the link)

    Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: Malware (read the details at the link)

      My System SpecsSystem Spec

  6. #6



    Newbie
    Join Date : Jan 2010
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    vista home basic 32 bit
    Local Time: 03:20 PM


      Thread Starter

    Re: blue screen crash,memory dump

    is this the dump file .i cant find a minidump.

      My System SpecsSystem Spec

  7. #7



    Newbie
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      Thread Starter

    Re: blue screen crash,memory dump

    hhd scans healthy
    i ran 3 passes with memtest no errors there.
    and i keep getting host process for windows services stopped working message.

      My System SpecsSystem Spec

  8. #8



    Newbie
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      Thread Starter

    Re: blue screen crash,memory dump

    online virus malware trojan scan said i was clean.

      My System SpecsSystem Spec

  9. #9



    Old and cranky

    Join Date : Apr 2009
    Southeastern CT, USA
    Posts : 1,364
    Vista Ultimate x64; Win 7 x64 and x32
    Local Time: 04:20 PM
    usa us connecticut

     

    Re: blue screen crash,memory dump

    Did you set your system to make Minidumps as I suggested?
    Could you please search your entire computer for files ending in .dmp?
    Could you please upload this to give us more info?
    MSINFO32:
    Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter
    Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.

    If you're having difficulties with the format, please open an elevated (Run as administrator) Command Prompt and type "msinfo32 /nfo C:\Users\Public\Desktop\TEST.NFO" (without the quotes) and press Enter. Then navigate to the C:\Users\Public\Desktop directory to retrieve the TEST.NFO file. If you have difficulties with making this work, please post back.

      My System SpecsSystem Spec

  10. #10



    Newbie
    Join Date : Jan 2010
    Posts : 9
    vista home basic 32 bit
    Local Time: 03:20 PM


      Thread Starter

    Re: blue screen crash,memory dump

    msinfo32.exe stops working. i tried both ways

      My System SpecsSystem Spec

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