Hi guys,

I have a blue screen problem. Before you say anything, I have searched the forum for similar issues. Although I have found a lot of topic on blue screen problems, none is similar to mine.

I dont know how this could be. Everything was fine, and all of a sudden, I start up my computer one day...it goes to desktop for like 1 min and then blue screen. I didnt install any new programs or hardware. I can run safemode with networking fine... which is how I can write on this forum. Here is what is says on safemode

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C000001D
BCP2: FFFFFA600DE94D30
BCP3: FFFFFA600C160020
BCP4: 0000000000000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini011910-17.dmp
C:\Users\user\AppData\Local\Temp\WER-44054-0.sysdata.xml
C:\Users\user\AppData\Local\Temp\WERC57F.tmp.version.txt
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I dont mind buying a recovery disk...but will it help? I just hope its not a physical issue with the PC. By the way I use window vista home edition

Hello, first replier...I tried the last good config...but it still does not work...what else can I do?

Originally Posted by acdcfan

After every blues screen windows create so called mini dump files located at following directory:
C:\Windows\Minidump
In this particular folder you will find files with extension .dmp
Please attach those files to you next post and I will analyze them for you and let you which software/hardware may be causing your blue screen

Sure, but I dont know how to do it. I tried to attach files individually but it keeps saying upload error...I also tried to compress them in rar form...but it says same thing. thanks

Originally Posted by xxfunguyxx

Originally Posted by acdcfan

After every blues screen windows create so called mini dump files located at following directory:
C:\Windows\Minidump
In this particular folder you will find files with extension .dmp
Please attach those files to you next post and I will analyze them for you and let you which software/hardware may be causing your blue screen

Sure, but I dont know how to do it. I tried to attach files individually but it keeps saying upload error...I also tried to compress them in rar form...but it says same thing. thanks

It needs to be in .zip form. Just regular old zip format nothing fancy. If you can boot into safe mode that alone is telling me its a driver issue. The dump file that you post will be able to verify what the actual problem.

Okay guys...here it is in zip file. Please help. thanks

Originally Posted by stoneys-nutz

Hello xxfunguyxx,
The first thing you need to do is to update ALL your drivers, video, sound, and chipset.
I only had time to check the first 7 dump files and these point to "int15_64.sys" as the problem, this can be caused by "System service, Device driver, graphics driver, memory".
Update all your drivers and get back to us.
Good luck and post your results.

Sorry, I m not much computer smart at all...how do I update my drivers? thanks