Blue Screen Crash

S

Spitfire

New Member
Hi, I'm getting blue screen crashes and I am unable to open up the mini dump files to try and locate the problem.

The initial error message displays;

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 2057
Additional information about the problem:
BCCode: d1
BCP1: 0085F580
BCP2: 00000002
BCP3: 00000000
BCP4: 82FAFF17
OS Version: 6_0_6002
Service Pack: 2_0
Product: 76

Can anyone help please?
 

My Computer

System One

Welcome!

Try copying the dmp files located in C:\Windows\Minidump to your desktop. Select all of them and right-click>Send to>Compressed Folder.

On your next post, you will see a paperclip icon in the editing bar. Click that, and upload the zip folder.
 

My Computer

System One

  • Manufacturer/Model
    Jonathan King
    CPU
    AMD Athlon Dual Core Processor 4850e overclocked @ 2.92 GHz
    Motherboard
    ASRock A780 FullDisplayPort
    Memory
    6.0GB Dual-Channel DDR2 290MHz Crucial Technology
    Graphics Card(s)
    ATI 3200 (onboard), nVidia 7200 GS (PCIe)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Cybervison ds69T, 17" Starlogic
    Screen Resolution
    1024x768
    Hard Drives
    WD 320GB SATA, Hitachi 1TB SATA
    PSU
    Antec ea-430d 430W
    Case
    Antec 300
    Cooling
    stock cpu, 120mm rear, 140mm top
    Keyboard
    Microsoft Wired Desktop 500 (PS/2)
    Mouse
    Microsoft Wired Desktop 500 (USB)
    Internet Speed
    9.32 Mb/s download; 0.36 Mb/s upload
    Other Info
    Other OS's:
    Windows 7 Professional x64, Windows Professional x86, Ubuntu x64
My debugger can't read the files for whatever reason.

Another program I use sometimes mentions netio.sys for the cause of one of them. It might be worth seeing if updating your network card drivers helps any.
 

My Computer

System One

  • Manufacturer/Model
    Jonathan King
    CPU
    AMD Athlon Dual Core Processor 4850e overclocked @ 2.92 GHz
    Motherboard
    ASRock A780 FullDisplayPort
    Memory
    6.0GB Dual-Channel DDR2 290MHz Crucial Technology
    Graphics Card(s)
    ATI 3200 (onboard), nVidia 7200 GS (PCIe)
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Cybervison ds69T, 17" Starlogic
    Screen Resolution
    1024x768
    Hard Drives
    WD 320GB SATA, Hitachi 1TB SATA
    PSU
    Antec ea-430d 430W
    Case
    Antec 300
    Cooling
    stock cpu, 120mm rear, 140mm top
    Keyboard
    Microsoft Wired Desktop 500 (PS/2)
    Mouse
    Microsoft Wired Desktop 500 (USB)
    Internet Speed
    9.32 Mb/s download; 0.36 Mb/s upload
    Other Info
    Other OS's:
    Windows 7 Professional x64, Windows Professional x86, Ubuntu x64
Thanks, I have checked that my network adapter and graphics card drivers are up to date.

My latest blue screen crash was caused by driver hal.dll at the address hal.dll+17cc9.

File description : Hardware Abstraction Layer DLL

Bug Checking String : IRQL_NOT_LESS_OR_EQUAL
 

My Computer

System One

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