Constant BSODs on Vista Home Premium x64

**bipplemckipple** · 12 Apr 2010

Hey guys.
So for the past 3 months or so i've been getting BSODs about 3-10 minutes after starting up. I didn't really mind that much because it would restart and work fine after that, and i didn't have time to fix it anyway. But now i'm starting to get two or three in a row. Today was particularly bad... i started up and crashed as usual, and it cited the file winsys.sys (i think) and bccode 50. Then it did it again, this time saying it was "trying to execute a non-executable file". Then i started in safe mode and it crashed for the same reason. It's been working fine since then.

All the research i've done so far points to memory and video card problems... but i've updated my video card drivers and the memory diagnostic test (as well as the full computer diagnostic test) comes out clear. i'm out of ideas, and before i mess with new hardware or moving stuff around, i wanted to come here. I'll post crash dumps soon. Thanks for the help.

By the way... summary of specs
Vista Home Premium x64
6.00 GB RAM
NVIDIA GeForce 9500 GS

thanks much

**richc46** · 12 Apr 2010

Welcome

For both Vista and Windows 7, follow these instructions.

[1 - Novice] How to ask for help with a BSOD problem - Windows 7 Forums

**bipplemckipple** · 13 Apr 2010

Sorry i couldn't post them sooner, had to get off last night. ARGGGH YOU CAN'T UPLOAD .RAR? brb downloading winzip...

**Jonathan_King** · 13 Apr 2010

Copy the dmps to the desktop, select all of them and right-click>Send to>Compressed folder.

**bipplemckipple** · 13 Apr 2010

here you are

**Jonathan_King** · 13 Apr 2010

Looks like it was caused by hardware. First, try a system files check. Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder. Boot from the CD, and run at least 5 passes.

However, I suspect your hard drive/controller. See if there is a chipset update for your machine, and update your hard drive controller drivers.

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp9_minidump.zip\Mini041210-05.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18160.amd64fre.vistasp2_gdr.091208-0542
Machine Name:
Kernel base = 0xfffff800`02607000 PsLoadedModuleList = 0xfffff800`027cbdd0
Debug session time: Mon Apr 12 15:36:01.759 2010 (GMT-4)
System Uptime: 0 days 0:01:02.634
Loading Kernel Symbols
...............................................................
...................................
Loading User Symbols
Loading unloaded module list
.....
Unable to load image \SystemRoot\system32\drivers\iastor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iastor.sys
*** ERROR: Module load completed but symbols could not be loaded for iastor.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff80002668fcb, fffffa60022e8a18, fffffa60022e83f0}

Probably caused by : hardware ( iastor+49cd1 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80002668fcb, The address that the exception occurred at
Arg3: fffffa60022e8a18, Exception Record Address
Arg4: fffffa60022e83f0, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!KeWaitForMultipleObjects+2cb
fffff800`02668fcb 0300            add     eax,dword ptr [rax]

EXCEPTION_RECORD:  fffffa60022e8a18 -- (.exr 0xfffffa60022e8a18)
ExceptionAddress: fffff80002668fcb (nt!KeWaitForMultipleObjects+0x00000000000002cb)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000000100
Attempt to read from address 0000000000000100

CONTEXT:  fffffa60022e83f0 -- (.cxr 0xfffffa60022e83f0)
rax=0000000000000100 rbx=0000000000000000 rcx=0000000000000000
rdx=ffffffdffd149d06 rsi=fffffa60019d27f0 rdi=fffffa80055f85d0
rip=fffff80002668fcb rsp=fffffa60022e8c50 rbp=0000000000000000
 r8=0000000000000000  r9=0000000000000000 r10=0000000000000002
r11=fffffa800519ec8a r12=0000000000000000 r13=fffffa60022e8d10
r14=fffffa80055f86c8 r15=fffffa60019d2180
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010282
nt!KeWaitForMultipleObjects+0x2cb:
fffff800`02668fcb 0300            add     eax,dword ptr [rax] ds:002b:00000000`00000100=????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  5

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000000100

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff8000282e080
 0000000000000100 

FOLLOWUP_IP: 
iastor+49cd1
fffffa60`00a55cd1 ??              ???

BUGCHECK_STR:  0x7E

DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE

MISALIGNED_IP: 
nt!KeWaitForMultipleObjects+2cb
fffff800`02668fcb 0300            add     eax,dword ptr [rax]

LAST_CONTROL_TRANSFER:  from fffffa6000a55cd1 to fffff80002668fcb

STACK_TEXT:  
fffffa60`022e8c50 fffffa60`00a55cd1 : fffffa80`00000002 fffffa80`06128b58 00000000`00000000 fffffa80`00000000 : nt!KeWaitForMultipleObjects+0x2cb
fffffa60`022e8cd0 fffffa80`00000002 : fffffa80`06128b58 00000000`00000000 fffffa80`00000000 21cfdf00`00000000 : iastor+0x49cd1
fffffa60`022e8cd8 fffffa80`06128b58 : 00000000`00000000 fffffa80`00000000 21cfdf00`00000000 fffffa60`022e8d00 : 0xfffffa80`00000002
fffffa60`022e8ce0 00000000`00000000 : fffffa80`00000000 21cfdf00`00000000 fffffa60`022e8d00 00000000`00000000 : 0xfffffa80`06128b58


SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  iastor+49cd1

FOLLOWUP_NAME:  MachineOwner

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

STACK_COMMAND:  .cxr 0xfffffa60022e83f0 ; kb

MODULE_NAME: hardware

FAILURE_BUCKET_ID:  X64_IP_MISALIGNED

BUCKET_ID:  X64_IP_MISALIGNED

Followup: MachineOwner
---------

**bipplemckipple** · 13 Apr 2010

noob question... i can't extract the iso file from the .rar....it just extracts to another .rar... what do?

never mind, just had to change the default program.

another question though... where exactly would i find a chip set update, and for what would it be for?

**Jonathan_King** · 13 Apr 2010

Go to the computer manufacturer's site, and look in the downloads section for your machine.

If you post your computer's brand and model, maybe we can take a look for you.

**bipplemckipple** · 14 Apr 2010

Hey guys.
So last night something strange happened...even though i've regularly downloaded updates from windows update, last night it randomly presented me with 11 updates... 10 security and 1 for my video card, which came out in june 2009. I know you haven't pointed out my video card as a problem, but in my personal research i saw a lot about video cards being a problem. I think this might have solved it because i haven't crashed yet.

But just in case it does still crash later...
i ran memtest for 11 passes and i got no errors...
and i also downloaded i BIOS update for my machine.
here's a link to the list of drivers for my model. please looks through them and tell me if there's anything else that's really important that i should install.

**bipplemckipple** · 14 Apr 2010

yep, it's fixed. all it was was not getting windows updates for some reason. thanks guys

bye

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Windows Vista Home 64 Bit constant BSOD	samueldrgeene	General Discussion	6	15 Jul 2009
Frequent Vista Home Premium BSODs	delafoo	Vista General	1	06 Mar 2009
Vista Home Premium 64 - BSODs	Triskelion	General Discussion	7	16 Aug 2008
Remote Access from Vista Home Premium to Vista Home Premium and XP Home Edition	cmacandrew	Network & Sharing	2	26 Mar 2008
Retail 32bit vista Home Premium upgrade to 64 bit Home Premium - H	rrdToledo	Vista General	6	24 Sep 2007

Constant BSODs on Vista Home Premium x64

Re: Constant BSODs on Vista Home Premium x64

Re: Constant BSODs on Vista Home Premium x64

Re: Constant BSODs on Vista Home Premium x64

Re: Constant BSODs on Vista Home Premium x64

Re: Constant BSODs on Vista Home Premium x64

Re: Constant BSODs on Vista Home Premium x64

Re: Constant BSODs on Vista Home Premium x64

Re: Constant BSODs on Vista Home Premium x64

Re: Constant BSODs on Vista Home Premium x64

Posting Permissions