Solved Vista - BSOD after login Need Help!

loban911

New Member
Hello there, yesterday morning I booted my computer and while I was doing my daily stuff on the computer I plugged in an analog controller and installed a sort of Microsoft xbox 360 controller software, it didn't work with my analog so I gave up on it and unplugged it and turned off the computer, later that day I booted the computer once again, entered my login details and about 1 minute after the desktop was loading I get a BSOD with details such as:

STOP: 0x00000024 (a couple of addresses here I can't remember)

zdnggsnt9.sys - (couple of addresses here I can't remember either)

I had no idea what that was so yeah I just restarted the computer, and yet again a couple of moments after I login to my desktop I get another BSOD, and it's been like this for about 5 tries now... I tried booting in safemode and it works fine, in fact that's from the very same computer I'm posting this (in safemode with network) I have no idea what could be the problem :/ I tried to uninstall the Microsoft xbox360 controller program but it won't let me do so (I think it's because I'm logged on safemode) but I'm not sure if that should be the problem, I zipped up the latest Minidump crash report and uploaded here, if you'd like to take a look.

Please help me solve this! I really need my computer back, Thank you!
 

Attachments

  • Mini051710-02 (2).zip
    20.2 KB · Views: 9

My Computer

Hello loban911,
Here are the results of your bugcheck.

STOP 0x00000024: NTFS_FILE_SYSTEM

Usual causes: Disk corruption, insufficient physical memory, Device driver, Indexing, Resident antivirus, backup, defrag programs, Disk/Drive failing/failure

First, boot into safe mode and open a command prompt and type sfc/scannow press enter and let it scan.
If errors are found you may need to run it more than once.

zdnggsnt9.sys is the faulting driver/file, (cant find any info on this) i would make sure that all the controller software is un-installed and run a search for zdnggsnt9.sys and delete any entires that are found, this driver is still being loaded.

Also, can you list your system specs, thanks.
Please make sure all Vista service packs and updates are installed.
Give this a try and post your results, good luck.
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
I ran the computer in safemode and opened the Device Manager, ran some CMD prompt command that'd let me see hidden Devices and I found zdnggsnt9.sys under the hidden "non plug and play" devices, I deactivated it and surprinsingly the computer seems to boot perfectly now! Thanks a lot for your help, it seems like an unused driver was just messing around since it'd load as soon as I logged in, thank you for your help, you may mark this as solved :)
 

My Computer

Glad you got it fixed, good luck. :party:
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics Card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor
    300 Gig Maxtor
    300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Keyboard
    Logitech G15
    Mouse
    Logitech G5
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
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