Hello,
i have a problem with my pc hp vista home premium
i can't swith it on anymore

when i stared it a window apear
- lunch startup repair
- start windows normally
since i don't have CD install i chosed normal start and then a message apear
file \widows\system32\config\system
windows failed to load because the system registry file is missing, or corrupt.


all i did is i install tuneup because i notice that he becaume a litter bet slow and it repair 700 problem in the regiter and delete 2 go of temp files i also update my antivirus norton 2008 it expired long time ago but i rerely use internet with it i only put my files that i download it from another one. after update i restart but i make a mistake i choose safe mode so i restart it again and thn it apear the problem that i mention before.

i'm thinking it's a virus in my files



but the real problem is i leave in algeria in the store they only have downloaded french version beside my pc is original hp vista home premium my dad bought from america and the guy in the store said even if i download english version hp will not accept it
i don't wanna format it

what should i do?
please i realy need hepl

i forget to mention that i can't have cd installation english version
(in the store there is only french version)
and found a download version in the internet but i can't burn in it on cd
should i put in flash disk? i'm not sure if it will work?

Hello,

You need another computer temporarily to follow these instructions. Follow Option One here: Create a Recovery Disc

If you have any problems, just ask.

Then boot into the new CD, and again, any problems, just ask, and perform a system restore:System Restore - How to

We will sort you out with good AV and make sure there are no viruses later.

Good luck!

Richard

P.S. Just for next time, I found this by luck. When you replied to your own thread to add more info, it was removed from the Unanswered list. Next time you would be better off Editing your own post, adding "EDIT:" followed by your new comments. Don't worry this time, just for next time; a friendly tip.

Hello,

While I understand that you have got a code, and should have a disk, and that your copy of Windows is legal, that download is not. This will probably mean that you cannot install Windows Updates, some of your favourite software, and the whole thing is just one massive virus waiting to steal your Credit Card Information. It would therefore be ideal if we could just fix this using only legal software.

The download I provided is completely legal, and should be sized at about 120mb.

Once you have downloaded it, using the instructions at the bottom, you should either copy it onto a CD (ideally) or a flash drive. Make sure to format it (normally) so that all other data is deleted (back it up first) first.

Then, put it in, restart your computer, and go into the one time boot menu. You should then be able to select CD/DVD or USB Memory Stick (or similar) It is recommended to plug the USB memory stick directly into the back of your computer.

There should be nothing to stop this from working, and once it has loaded everything, put in your language, click Repair my Computer at the bottom (Install will NOT work for this disk, the files have been removed to make it legal) and then do a System Restore, as in Method 2 here: System Restore - How to

Good luck, and if you still have problems with this, do not be afraid to ask.

Richard