BSOD system crashes

I havent got any of the BSOD in the last week or so but seems to happen when i am on internet explorer.
I am on vista 32-bit, it is original OEM, I have had this computer for about a year and i havent formated or reinstalled.
Any help would be great, games have suddenly stopped working and have noticed a major lag in graphics. (not to mention the annoying Blue screen)
 

Attachments

  • perfmonrep.zip
    128.9 KB · Views: 5

My Computer

System One

  • Manufacturer/Model
    HP G60-414CA
    CPU
    Pentium Dual-Core CPU T-4200 @2.00 GHz
    Motherboard
    intel ICH9M/M-E family 4 port SATA AHCI controller - 2929
    Memory
    3.00 GB
    Graphics Card(s)
    mobile intel 4 series express chipset family
I have reviewd your reports it appears that the primary cause of your BSODs is your anti virus. Uninstall using the officical uninstall tool and replace with Micrsoft Security Essentials. You can make a system restore point first in the event that the BSODs return and you decided to return to Avast, which I do not recommend.
0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
The system attempted to access pageable memory using a kernel process IRQL that was too high. The most typical cause is a bad device driver (one that uses improper addresses). It can also be caused by caused by faulty or mismatched RAM, or a damaged pagefile.



[
Code:
icrosoft (R) Windows Debugger Version 6.11.0001.404 AMD64[/SIZE][/FONT]
[FONT=Arial][SIZE=4]Copyright (c) Microsoft Corporation. All rights reserved.[/SIZE][/FONT]
[FONT=Arial][SIZE=4] [/SIZE][/FONT]
[FONT=Arial][SIZE=4]Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp2_Windows_NT6_BSOD_jcgriff2[1].zip\Windows_NT6_BSOD_jcgriff2\Mini082310-01.dmp][/SIZE][/FONT]
[FONT=Arial][SIZE=4]Mini Kernel Dump File: Only registers and stack trace are available[/SIZE][/FONT]
[FONT=Arial][SIZE=4]Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols[/SIZE][/FONT]
[FONT=Arial][SIZE=4]Executable search path is: [/SIZE][/FONT]
[FONT=Arial][SIZE=4]Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x86 compatible[/SIZE][/FONT]
[FONT=Arial][SIZE=4]Product: WinNt, suite: TerminalServer SingleUserTS Personal[/SIZE][/FONT]
[FONT=Arial][SIZE=4]Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458[/SIZE][/FONT]
[FONT=Arial][SIZE=4]Machine Name:[/SIZE][/FONT]
[FONT=Arial][SIZE=4]Kernel base = 0x8284c000 PsLoadedModuleList = 0x82963c70[/SIZE][/FONT]
[FONT=Arial][SIZE=4]Debug session time: Mon Aug 23 03:51:26.555 2010 (GMT-4)[/SIZE][/FONT]
[FONT=Arial][SIZE=4]System Uptime: 3 days 3:52:00.770[/SIZE][/FONT]
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.............
Loading User Symbols
Loading unloaded module list
..................................................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck D1, {96feb848, 2, 1, 913414d1}
Unable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
[COLOR=yellowgreen]Probably caused by : aswSP.SYS ( aswSP+164d1[/COLOR] )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 96feb848, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, value 0 = read operation, 1 = write operation
Arg4: 913414d1, address which referenced memory
Debugging Details:
------------------
 
WRITE_ADDRESS: GetPointerFromAddress: unable to read from 82983868
Unable to read MiSystemVaType memory at 82963420
 96feb848 
CURRENT_IRQL:  2
FAULTING_IP: 
aswSP+164d1
913414d1 ??              ???
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
TRAP_FRAME:  8dc27c84 -- (.trap 0xffffffff8dc27c84)
ErrCode = 00000002
eax=96feb840 ebx=00000000 ecx=96feb848 edx=00000001 esi=96feb840 edi=86d69268
eip=913414d1 esp=8dc27cf8 ebp=8dc27cf8 iopl=0         nv up ei pl nz na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010202
aswSP+0x164d1:
913414d1 ??              ???
Resetting default scope
LAST_CONTROL_TRANSFER:  from 913414d1 to 82899fd9
STACK_TEXT:  
8dc27c84 913414d1 badb0d00 00000001 00000000 nt!KiTrap0E+0x2e1
WARNING: Stack unwind information not available. Following frames may be wrong.
8dc27cf4 8dc27d10 91341605 96feb840 00000001 aswSP+0x164d1
8dc27cf8 91341605 96feb840 00000001 0000003b 0x8dc27d10
8dc27d10 91341cf7 86d69268 9134dd70 00000000 aswSP+0x16605
8dc27d2c 9134285d 9134dd70 88ae21c8 00000000 aswSP+0x16cf7
8dc27d60 913429de 00000001 913412ce 00000000 aswSP+0x1785d
8dc27d7c 82a21c42 00000000 e7120bc7 00000000 aswSP+0x179de
8dc27dc0 8288af4e 91341296 00000000 00000000 nt!PspSystemThreadStartup+0x9d
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16
 
STACK_COMMAND:  kb
FOLLOWUP_IP: 
aswSP+164d1
913414d1 ??              ???
SYMBOL_STACK_INDEX:  1
SYMBOL_NAME:  aswSP+164d1
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: aswSP
IMAGE_NAME:  aswSP.SYS
DEBUG_FLR_IMAGE_TIMESTAMP:  4c290808
FAILURE_BUCKET_ID:  0xD1_aswSP+164d1
BUCKET_ID:  0xD1_aswSP+164d1
Followup: MachineOwner
---------

Aswsp.sys
Productname: avast! Antivirus System
Description: avast! self protection module
Company: ALWIL Software
File size: Various

In additon to replacing the AV do the following

If overclocking restore normal settings
Scan with your Anti Virus
SFC /scannow
http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
Uninstall your current Anti Virus and replace with Microsoft Security Essentials.
http://www.microsoft.com/Security_Essentials/


If any links do not work, if clicked, please copy and paste to browser address bar.
Remember that several attempts may be required before we can solve your BSOD problem. These reports are not definitive but merely point the way to a solution.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Hi, thanks for helping me out. So I actually uninstalled the avast last week sometime I think, I had a feeling it wasnt doing anything it was supposed to so I uninstalled it and I replaced it with CA Security Center. Should I still go ahead and uninstall this one?
I also ran the system scan last night and it had a few errors but when I did it today it looked fine.
 

My Computer

System One

  • Manufacturer/Model
    HP G60-414CA
    CPU
    Pentium Dual-Core CPU T-4200 @2.00 GHz
    Motherboard
    intel ICH9M/M-E family 4 port SATA AHCI controller - 2929
    Memory
    3.00 GB
    Graphics Card(s)
    mobile intel 4 series express chipset family
Those antivirus usually have an uninstall tool, if you want me to find it for you I will try. Then install Microsoft Security Essentials, malwarebytes and the windows firewall. That is the only combination that is almost guaranteed not to cause problems.

The avast drivers still show and are causing the problem.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Okay so used the avast uninstall utility from the website it should be completely gone now. I uninstalled CA and have installed microsoft security essentials and malewarebytes, windows firewall was already on. Im just waiting for everything to install updates and then I will restart the computer and see how everything goes.
 

My Computer

System One

  • Manufacturer/Model
    HP G60-414CA
    CPU
    Pentium Dual-Core CPU T-4200 @2.00 GHz
    Motherboard
    intel ICH9M/M-E family 4 port SATA AHCI controller - 2929
    Memory
    3.00 GB
    Graphics Card(s)
    mobile intel 4 series express chipset family
If you get another BSOD do not worry, I will analyze again. But heres a head ups.

Type cmd in search
in cmd type driverquery
Do you see
Aswsp.sys ?


If yes not uninstalled. If no, I think that you will not have BSOD
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Okay, everything is done. There were 14 infections with the malware so hopefully that helped after cleaned and the driverquery did not come up with the Aswsp.sys. Thanks so much for your help! If I do get another BSOD I will let you know. Should I do a disk defrag after all that installing and unistalling or should it be okay, I just finished one this morning.
 

My Computer

System One

  • Manufacturer/Model
    HP G60-414CA
    CPU
    Pentium Dual-Core CPU T-4200 @2.00 GHz
    Motherboard
    intel ICH9M/M-E family 4 port SATA AHCI controller - 2929
    Memory
    3.00 GB
    Graphics Card(s)
    mobile intel 4 series express chipset family

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Sorry, the last suggestion didnt show up in the post. Yay, my games are even working normally again.
 

My Computer

System One

  • Manufacturer/Model
    HP G60-414CA
    CPU
    Pentium Dual-Core CPU T-4200 @2.00 GHz
    Motherboard
    intel ICH9M/M-E family 4 port SATA AHCI controller - 2929
    Memory
    3.00 GB
    Graphics Card(s)
    mobile intel 4 series express chipset family
Im glad for you. Do the sfc thing, to put every thing the way it should be.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Okay, will do thanks again. Added to your rep
 

My Computer

System One

  • Manufacturer/Model
    HP G60-414CA
    CPU
    Pentium Dual-Core CPU T-4200 @2.00 GHz
    Motherboard
    intel ICH9M/M-E family 4 port SATA AHCI controller - 2929
    Memory
    3.00 GB
    Graphics Card(s)
    mobile intel 4 series express chipset family
What a great thread, we got to meet, I helped you (which makes me feel good) and rep too, TY.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I would have to say the thread was a complete success lol, I know who to talk to if I have any problems in the future
 

My Computer

System One

  • Manufacturer/Model
    HP G60-414CA
    CPU
    Pentium Dual-Core CPU T-4200 @2.00 GHz
    Motherboard
    intel ICH9M/M-E family 4 port SATA AHCI controller - 2929
    Memory
    3.00 GB
    Graphics Card(s)
    mobile intel 4 series express chipset family
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