BSOD

User123 · Sep 17, 2010

Fellow members,

I ran a 3D graphics benchmark utility tonight. Upon its conclusion, a Java related error occurred which I don't remember properly.

My system became unresponsive in that situation and I had to reset it. After this when windows vista 32 bit loaded, I got a BSOD claiming unexpected shutdown. A dmp was created by the windows.

The files are attached with this post.

I need an expert to check and verify these files and let me know that what kind of issue is this.

Any help would be appreciated.

richc46 · Sep 17, 2010

Your BSOD report was inconclusive, but does point toward memory. Try these steps and post any new BSOD after the remedial action has been taken. Give priority to the memory test.

If overclocking restore normal settings

SFC /scannow
System Files - SFC Command
Download memtest86 and test RAM
www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Scan with your Anti Virus

Since you do have many old drivers, they may have to be updated if the problem continues.

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_Error%20Files[1].zip\Error Files\Mini091710-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (8 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Machine Name:
Kernel base = 0x82602000 PsLoadedModuleList = 0x82719c70
Debug session time: Thu Sep 16 21:14:08.809 2010 (GMT-4)
System Uptime: 0 days 0:04:38.529
Loading Kernel Symbols
...............................................................
................................................................
..................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1A, {41790, c08020ce, ffff, 0}
Probably caused by : Unknown_Image ( PAGE_NOT_ZERO )
Followup: MachineOwner
---------
 *** Memory manager detected 13 instance(s) of page corruption, target is likely to have memory corruption.
0: kd> lmtsmn
start    end        module name
8fde8000 8fdf5080   1394BUS  1394BUS.SYS  Sat Jan 19 00:53:27 2008 (47919057)
8a690000 8a6d6000   acpi     acpi.sys     Sat Apr 11 00:19:03 2009 (49E01A37)
90d93000 90ddb000   afd      afd.sys      Sat Apr 11 00:47:01 2009 (49E020C5)
92f5e000 92f60b00   aswFsBlk aswFsBlk.SYS Tue Sep 07 10:47:05 2010 (4C865069)
92f27000 92f5e000   aswMonFlt aswMonFlt.sys Tue Sep 07 10:47:28 2010 (4C865080)
90ddb000 90ddf100   aswRdr   aswRdr.SYS   Tue Sep 07 10:47:44 2010 (4C865090)
909b6000 909dcc80   aswSP    aswSP.SYS    Tue Sep 07 10:52:01 2010 (4C865191)
90d75000 90d7ec00   aswTdi   aswTdi.SYS   Tue Sep 07 10:52:23 2010 (4C8651A7)
8a7dc000 8a7e4000   atapi    atapi.sys    Sat Apr 11 00:39:09 2009 (49E01EED)
807c0000 807de000   ataport  ataport.SYS  Sat Apr 11 00:39:10 2009 (49E01EEE)
90cf9000 90d00000   Beep     Beep.SYS     Sat Jan 19 00:49:10 2008 (47918F56)
80697000 8069f000   BOOTVID  BOOTVID.dll  Sat Jan 19 02:27:15 2008 (4791A653)
a0b5b000 a0b74000   bowser   bowser.sys   Sat Jan 19 00:28:26 2008 (47918A7A)
9b660000 9b66e000   cdd      cdd.dll      Thu Sep 24 21:27:02 2009 (4ABC1C66)
a254a000 a2560000   cdfs     cdfs.sys     Sat Jan 19 00:28:02 2008 (47918A62)
807de000 807f6000   cdrom    cdrom.sys    Sat Apr 11 00:39:17 2009 (49E01EF5)
806e0000 807c0000   CI       CI.dll       Sat Apr 11 02:25:22 2009 (49E037D2)
8adbd000 8adde000   CLASSPNP CLASSPNP.SYS Sat Apr 11 00:39:05 2009 (49E01EE9)
8069f000 806e0000   CLFS     CLFS.SYS     Sat Apr 11 00:13:51 2009 (49E018FF)
92ec2000 92ecf000   crashdmp crashdmp.sys Sat Apr 11 00:39:12 2009 (49E01EF0)
8adde000 8ade7000   crcdisk  crcdisk.sys  Thu Nov 02 04:52:27 2006 (4549B1CB)
90944000 9099f000   csc      csc.sys      Sat Apr 11 00:14:49 2009 (49E01939)
9099f000 909b6000   dfsc     dfsc.sys     Sat Apr 11 00:14:12 2009 (49E01914)
8adac000 8adbd000   disk     disk.sys     Sat Apr 11 00:39:14 2009 (49E01EF2)
90890000 908b5000   drmk     drmk.sys     Sat Jan 19 01:53:02 2008 (47919E4E)
92eda000 92ee2000   dump_atapi dump_atapi.sys Sat Apr 11 00:39:09 2009 (49E01EED)
92ecf000 92eda000   dump_dumpata dump_dumpata.sys Sat Apr 11 00:39:09 2009 (49E01EED)
92ee2000 92ef3000   dump_dumpfve dump_dumpfve.sys Sat Jan 19 00:27:05 2008 (47918A29)
92ef3000 92efd000   Dxapi    Dxapi.sys    Sat Jan 19 00:36:12 2008 (47918C4C)
8fc8f000 8fd30000   dxgkrnl  dxgkrnl.sys  Thu Sep 24 21:27:14 2009 (4ABC1C72)
8ad61000 8ad88000   ecache   ecache.sys   Sat Apr 11 00:40:12 2009 (49E01F2C)
8a841000 8a851000   fileinfo fileinfo.sys Sat Jan 19 00:34:27 2008 (47918BE3)
8a80f000 8a841000   fltmgr   fltmgr.sys   Sat Apr 11 00:13:59 2009 (49E01907)
90ce9000 90cf2000   Fs_Rec   Fs_Rec.SYS   Sat Jan 19 00:27:57 2008 (47918A5D)
8ad88000 8adac000   fvevol   fvevol.sys   Sat Apr 11 00:13:03 2009 (49E018CF)
8ab28000 8ab43000   fwpkclnt fwpkclnt.sys Sat Apr 11 00:45:42 2009 (49E02076)
829bb000 829ee000   hal      halmacpi.dll Sat Apr 11 00:13:13 2009 (49E018D9)
8fd3c000 8fdc9000   HDAudBus HDAudBus.sys Sat Apr 11 00:42:41 2009 (49E01FC1)
909e6000 909f6000   HIDCLASS HIDCLASS.SYS Sat Apr 11 00:42:47 2009 (49E01FC7)
909f6000 909fc380   HIDPARSE HIDPARSE.SYS Sat Jan 19 00:53:16 2008 (4791904C)
909dd000 909e6000   hidusb   hidusb.sys   Sat Apr 11 00:42:48 2009 (49E01FC8)
a0ad1000 a0b3e000   HTTP     HTTP.sys     Sat Feb 20 15:53:31 2010 (4B804BCB)
90a00000 90a03100   HWiNFO32 HWiNFO32.SYS Sun Jul 25 08:37:32 2010 (4C4C300C)
8abea000 8abfd000   i8042prt i8042prt.sys Sat Jan 19 00:49:17 2008 (47918F5D)
8ab70000 8ab7f000   intelppm intelppm.sys Sat Jan 19 00:27:20 2008 (47918A38)
8a78b000 8a7a6000   jraid    jraid.sys    Thu Oct 29 04:14:05 2009 (4AE94ECD)
8f200000 8f20b000   kbdclass kbdclass.sys Sat Jan 19 00:49:14 2008 (47918F5A)
8060f000 80616000   kdcom    kdcom.dll    Sat Apr 11 02:25:29 2009 (49E037D9)
907a2000 907cc000   ks       ks.sys       Sat Apr 11 00:38:47 2009 (49E01ED7)
8a851000 8a8c2000   ksecdd   ksecdd.sys   Mon Jun 15 08:48:53 2009 (4A364335)
92f69000 92f79000   lltdio   lltdio.sys   Sat Jan 19 00:55:03 2008 (479190B7)
92f0c000 92f27000   luafv    luafv.sys    Sat Jan 19 00:30:35 2008 (47918AFB)
90cde000 90ce9000   MBfilt32 MBfilt32.sys Thu Jul 30 23:39:58 2009 (4A72678E)
80616000 80686000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Apr 11 02:23:19 2009 (49E03757)
92efd000 92f0c000   monitor  monitor.sys  Sat Jan 19 00:52:19 2008 (47919013)
90795000 907a0000   mouclass mouclass.sys Sat Jan 19 00:49:14 2008 (47918F5A)
907e3000 907eb000   mouhid   mouhid.sys   Sat Jan 19 00:49:16 2008 (47918F5C)
8a7cc000 8a7dc000   mountmgr mountmgr.sys Sat Jan 19 00:49:13 2008 (47918F59)
a0b74000 a0b89000   mpsdrv   mpsdrv.sys   Sat Jan 19 00:54:45 2008 (479190A5)
a0b89000 a0baa000   mrxdav   mrxdav.sys   Sat Apr 11 00:14:39 2009 (49E0192F)
a0baa000 a0bc9000   mrxsmb   mrxsmb.sys   Tue Feb 23 06:10:12 2010 (4B83B794)
92f79000 92fb2000   mrxsmb10 mrxsmb10.sys Tue Feb 23 06:10:17 2010 (4B83B799)
a0bc9000 a0be1000   mrxsmb20 mrxsmb20.sys Tue Feb 23 06:10:12 2010 (4B83B794)
90d3d000 90d48000   Msfs     Msfs.SYS     Sat Jan 19 00:28:08 2008 (47918A68)
8a6df000 8a6e7000   msisadrv msisadrv.sys Sat Jan 19 00:32:51 2008 (47918B83)
90604000 90633000   msiscsi  msiscsi.sys  Sat Apr 11 00:40:07 2009 (49E01F27)
8a9cd000 8a9f8000   msrpc    msrpc.sys    Sat Apr 11 00:37:32 2009 (49E01E8C)
907cc000 907d6000   mssmbios mssmbios.sys Sat Jan 19 00:32:55 2008 (47918B87)
8ad52000 8ad61000   mup      mup.sys      Sat Apr 11 00:14:12 2009 (49E01914)
8a8c2000 8a9cd000   ndis     ndis.sys     Sat Apr 11 00:45:52 2009 (49E02080)
90696000 906a1000   ndistapi ndistapi.sys Sat Jan 19 00:56:24 2008 (47919108)
906a1000 906c4000   ndiswan  ndiswan.sys  Sat Apr 11 00:46:31 2009 (49E020A7)
90835000 90846000   NDProxy  NDProxy.SYS  Sat Jan 19 00:56:28 2008 (4791910C)
908e7000 908f5000   netbios  netbios.sys  Sat Jan 19 00:55:45 2008 (479190E1)
908b5000 908e7000   netbt    netbt.sys    Sat Apr 11 00:45:35 2009 (49E0206F)
8aa03000 8aa3e000   NETIO    NETIO.SYS    Sat Apr 11 00:46:21 2009 (49E0209D)
90d48000 90d56000   Npfs     Npfs.SYS     Sat Apr 11 00:14:01 2009 (49E01909)
90df6000 90e00000   nsiproxy nsiproxy.sys Sat Jan 19 00:55:50 2008 (479190E6)
82602000 829bb000   nt       ntkrpamp.exe Tue Jun 08 10:36:44 2010 (4C0E557C)
8ac01000 8ad11000   Ntfs     Ntfs.sys     Sat Apr 11 00:14:34 2009 (49E0192A)
90cf2000 90cf9000   Null     Null.SYS     Sat Jan 19 00:49:12 2008 (47918F58)
8fc8d000 8fc8e040   nvBridge nvBridge.kmd Fri Jul 09 17:10:11 2010 (4C379033)
90846000 90863000   nvhda32v nvhda32v.sys Mon Jun 21 18:07:07 2010 (4C1FE28B)
8f20f000 8fc8cdc0   nvlddmkm nvlddmkm.sys Fri Jul 09 17:15:14 2010 (4C379162)
8fdd8000 8fde7300   ohci1394 ohci1394.sys Sat Apr 11 00:43:04 2009 (49E01FD8)
90de0000 90df6000   pacer    pacer.sys    Sat Apr 11 00:45:51 2009 (49E0207F)
8a70e000 8a71d000   partmgr  partmgr.sys  Sat Apr 11 00:39:19 2009 (49E01EF7)
8a6e7000 8a70e000   pci      pci.sys      Sat Apr 11 00:19:16 2009 (49E01A44)
8a776000 8a77d000   pciide   pciide.sys   Sat Apr 11 00:39:10 2009 (49E01EEE)
8a77d000 8a78b000   PCIIDEX  PCIIDEX.SYS  Sat Apr 11 00:39:09 2009 (49E01EED)
a2456000 a2534000   peauth   peauth.sys   Mon Oct 23 04:55:32 2006 (453C8384)
90863000 90890000   portcls  portcls.sys  Sat Apr 11 00:42:48 2009 (49E01FC8)
80686000 80697000   PSHED    PSHED.dll    Sat Apr 11 02:25:32 2009 (49E037DC)
90d56000 90d5f000   rasacd   rasacd.sys   Sat Jan 19 00:56:31 2008 (4791910F)
9067f000 90696000   rasl2tp  rasl2tp.sys  Sat Jan 19 00:56:33 2008 (47919111)
906c4000 906d3000   raspppoe raspppoe.sys Sat Apr 11 00:46:30 2009 (49E020A6)
906d3000 906e7000   raspptp  raspptp.sys  Sat Jan 19 00:56:34 2008 (47919112)
906e7000 906fc000   rassstp  rassstp.sys  Sat Apr 11 00:46:40 2009 (49E020B0)
90908000 90944000   rdbss    rdbss.sys    Sat Apr 11 00:14:26 2009 (49E01922)
90d2d000 90d35000   RDPCDD   RDPCDD.sys   Sat Jan 19 01:01:08 2008 (47919224)
906fc000 90785000   rdpdr    rdpdr.sys    Sat Apr 11 00:52:32 2009 (49E02210)
90d35000 90d3d000   rdpencdd rdpencdd.sys Sat Jan 19 01:01:09 2008 (47919225)
a0abe000 a0ad1000   rspndr   rspndr.sys   Sat Jan 19 00:55:03 2008 (479190B7)
90a0a000 90cdde00   RTKVHDA  RTKVHDA.sys  Thu Dec 03 08:33:36 2009 (4B17BE30)
8abbd000 8abea000   Rtlh86   Rtlh86.sys   Fri Jul 03 06:21:36 2009 (4A4DDBB0)
8a7a6000 8a7cc000   SCSIPORT SCSIPORT.SYS Sat Jan 19 00:49:44 2008 (47918F78)
a2534000 a253e000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
8fdf6000 8fe00000   serenum  serenum.sys  Sat Jan 19 00:49:29 2008 (47918F69)
8a7e4000 8a7fe000   serial   serial.sys   Sat Jan 19 00:49:34 2008 (47918F6E)
90d7f000 90d93000   smb      smb.sys      Sat Apr 11 00:45:22 2009 (49E02062)
8ad4a000 8ad52000   spldr    spldr.sys    Thu Jun 21 20:29:17 2007 (467B17DD)
a0a0e000 a0abe000   spsys    spsys.sys    Tue Mar 10 13:10:28 2009 (49B69F04)
a2408000 a2456000   srv      srv.sys      Fri Jun 18 11:04:55 2010 (4C1B8B17)
92fb2000 92fd9000   srv2     srv2.sys     Fri Jun 18 11:04:43 2010 (4C1B8B0B)
a0b3e000 a0b5b000   srvnet   srvnet.sys   Sat Apr 11 00:15:01 2009 (49E01945)
90633000 90674000   storport storport.sys Sat Apr 11 00:39:19 2009 (49E01EF7)
907a0000 907a1380   swenum   swenum.sys   Sat Jan 19 00:49:20 2008 (47918F60)
8aa3e000 8ab28000   tcpip    tcpip.sys    Wed Jun 16 09:45:41 2010 (4C18D585)
a253e000 a254a000   tcpipreg tcpipreg.sys Tue Dec 08 12:26:18 2009 (4B1E8C3A)
90674000 9067f000   TDI      TDI.SYS      Sat Jan 19 00:57:10 2008 (47919136)
90d5f000 90d75000   tdx      tdx.sys      Sat Apr 11 00:45:56 2009 (49E02084)
90785000 90795000   termdd   termdd.sys   Sat Apr 11 00:51:14 2009 (49E021C2)
9b640000 9b649000   TSDDD    TSDDD.dll    unavailable (00000000)
8ab67000 8ab70000   tunmp    tunmp.sys    Sat Jan 19 00:55:40 2008 (479190DC)
8ab5c000 8ab67000   tunnel   tunnel.sys   Sat Jan 19 00:55:50 2008 (479190E6)
907d6000 907e3000   umbus    umbus.sys    Sat Jan 19 00:53:40 2008 (47919064)
92eb0000 92ec1e00   usbaudio usbaudio.sys Sat Apr 11 00:42:54 2009 (49E01FCE)
92e09000 92e20000   usbccgp  usbccgp.sys  Sat Jan 19 00:53:29 2008 (47919059)
90a04000 90a05700   USBD     USBD.SYS     Sat Jan 19 00:53:17 2008 (4791904D)
8fdc9000 8fdd8000   usbehci  usbehci.sys  Sat Apr 11 00:42:52 2009 (49E01FCC)
90800000 90835000   usbhub   usbhub.sys   Sat Apr 11 00:43:14 2009 (49E01FE2)
8ab7f000 8abbd000   USBPORT  USBPORT.SYS  Sat Apr 11 00:42:55 2009 (49E01FCF)
90d00000 90d0c000   vga      vga.sys      Sat Jan 19 00:52:06 2008 (47919006)
90d0c000 90d2d000   VIDEOPRT VIDEOPRT.SYS Sat Jan 19 00:52:10 2008 (4791900A)
92e20000 92e39a00   vmcam326av vmcam326av.sys Thu Oct 18 04:10:08 2007 (471714E0)
8a71d000 8a72c000   volmgr   volmgr.sys   Sat Jan 19 00:49:51 2008 (47918F7F)
8a72c000 8a776000   volmgrx  volmgrx.sys  Sat Apr 11 00:39:25 2009 (49E01EFD)
8ad11000 8ad4a000   volsnap  volsnap.sys  Sat Apr 11 00:39:37 2009 (49E01F09)
92e3a000 92eaf380   vvftav326 vvftav326.sys Tue Jul 03 06:26:38 2007 (468A245E)
908f5000 90908000   wanarp   wanarp.sys   Sat Jan 19 00:56:31 2008 (4791910F)
8fd30000 8fd3c000   watchdog watchdog.sys Sat Apr 11 00:22:43 2009 (49E01B13)
8a607000 8a683000   Wdf01000 Wdf01000.sys Sat Jan 19 00:52:21 2008 (47919015)
8a683000 8a690000   WDFLDR   WDFLDR.SYS   Sat Jan 19 00:52:19 2008 (47919013)
9b420000 9b623000   win32k   win32k.sys   Mon Jun 21 09:36:50 2010 (4C1F6AF2)
8a800000 8a809000   wmiacpi  wmiacpi.sys  Sat Jan 19 00:32:47 2008 (47918B7F)
8a6d6000 8a6df000   WMILIB   WMILIB.SYS   Sat Jan 19 00:53:08 2008 (47919044)

User123 · Sep 18, 2010

richc46

I followed your instructions and here is an update:

SFC /Scannow = Success (No errors)

memtest86 scan:-

RAM in Dual Channel Mode = All tests of pass 1 cleared. However, a single error came during one of the earliest tests of pass 2. After this, I decided to check each Ram module separately.

RAM Stick 1 on DIMM 0 = No errors (tested up to 7 passes)

RAM Stick 2 on DIMM 0 = No errors (tested up to 7 passes)

This means that RAM Modules are good?

In Dual Channel, my RAM Modules default at 1T Command. Some say that 2T command is more stable. Is this true?

I am willing to give 2T Command a try.

richc46 · Sep 18, 2010

7 passes and no errors, it shows that the ram is good. However the test is not guarranted.

1T, will be faster, but I never heard about more stability with 2T.
You can give it a try and if not liked just go back.

BSOD

User123

New Member

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System One

richc46

My Computer

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User123

New Member

My Computer

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richc46

My Computer

System One