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Nortonc

Member
I'm getting a blue screen when I try to startup and I can not do system recovery with a cd.


I downloaded the hotfix to restore the cogs file however it won't boot up when I startup thecomputer.

How do I install the hotfix software?
 

My Computer

System One

Rich unfortunately I can not start in safe mode. It only goes back to the blue screen. I with i could I would have had this problem sloved if I could.:D

Any other suggestions.

I don't have a physical operation software such as xp od vista, window 7

Thanks for responding
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Thank you

I did back up my drive on a external drive before it crashed on me Hey I just looked at that site and I'm going to download that software and see if it will work on my blue screen computer.
 

My Computer

System One

Rich

can you put an image from an external drive on the a computer that has been cleaned reformated


I had problems with my vista (blue code error when starting.

I tried to use window 7 to fix it well it did boot however after putting my recovery cd in it still does no work right.

Therfore I have decide to reformat computer (just wipe it clean.

I still have a image of my computr on a external hard when it was working properly.

I use the image software to do that.

What software would I use to format my drive?

Then how can I get the image from my external drive onto my computer with no operating system?
 

My Computer

System One

Yes you can but be aware that you cannot format if you boot into the OS, you must boot from a DVD. Make sure that Bios is set to boot from the DVD and not the Hard Drive. Assuming that you do not have a Vista DVD, you can create a recovery DVD to get to the System Recovery Options and the command prompt, to format.
Regarding question number 2, I may be able to assist if you tell me what software was used. May I suggest if not using Macrium Reflect, you do so in the future. It is the recommendation of most at the fourm and is excellent software. In addition many members can offers assistance on its use.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Rich

I do had a dvd vista recovery disk that I purchase from HP. However after trying to perform a system recovery it still isnt right.

It keeps restarting and the only icon I have is recycle Bin. i notice that it does not have a c and d drive as i was when it was working. D was the recovery drive.


If I could just drag the image over to the compuer from the external drive then I assume that would work. However d c does not show on the actual computer.

The image software I have is called DiskImage by laplink


Hey ow about I install the trail widows 7 and then transfer the image on my exter diver to the compuer to retores my computer back to what it was.
 
Last edited:

My Computer

System One

Rich i just talk to a guy at home depot in the tech department. He told me I need to get a copy of the full version of vista to load on my computer to be able to transfer the image back on to my computer.

have any ideal where I can get a copy of that full version of vista
 

My Computer

System One

It would be hard to get, today, other than torrents. I do not suggest that you go that route. If you did I am sure you will get a lot more than Vista

You may be forced to buy a Windows 7 upgrade for about $120 American.

If you know someone with Vista, you can use their DVD, if the same edition and platform (bits) if you have a valid key.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I do have a windows 7 upgrade

I don't know that will fix the problem or not. however if it does will i be able to image put the image form my external drive on my computer. This will change it back to vista whih willbe good.
 

My Computer

System One

This is my suggetion. If you have a 7 upgrade. Back up your stuff. Just documents, pics etc.
Then upgrade to Windows 7 and then put your stuff back.

Then, with backup software, back up the entire HD.

Then you will be all set.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I was able to get a vista home premium 64-bit. The question is how doI get my Vista home Premium 32-bit image back on the sytem the way it was using diskimage by Laplink.

Keepin mind that the 32-bit came with the computer when I purchase it. Therfore it is not a full version.

I want to get it back like it was (proroms, file, etc) with the back up image I have on a external Drive.

Can it b done? If so How?

Thanks
 

My Computer

System One

I am not familiar with diskimage, but if you made a boot CD, use it. If successful, you will come to a screen with further instructions.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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