Vista crashes while using Skype, youtube

Vasant

Member
Hello,

I am experiencing problem with Vista home permium, it compleletly crashes while I am talking on Skype or watching video on Youtube. I am attaching BSOD zip folder to this post.

I bought my laptop Dell Inspiron 1525 on May 2008.
OS :- Windows Vista 32 bit Home Permium
OS was per installed by Dell. I have not re-installed the OS.

I hope to hear from you guys any possible solution for problem.

Thank you,
Vasant N. Badiger
 

My Computer

Try splitting the folder into smaller parts. I believe that the upload limit is around 1.98 mB

EDIT: The limit is 10mB. If unable to upload to this forum, please upload to a free file-hosting service and place a link to the folder here for us to download.
 

My Computer

No wonder you had difficulties with the upload, these devices are causing issues with your system:
6TO4 Adapter ROOT\*6TO4MP\0000 This device cannot start.

isatap.{BE572196-E9DB-4200-A1AB-3A7B9438A941} ROOT\*ISATAP\0001 This device cannot start.

Bluetooth Peripheral Device BTHENUM\{426C6163-6B42-6572-7279-427970617373}_LOCALMFG&000F\8&286B8DE5&0&F40B938857B3_C00000000 The drivers for this device are not installed.

Bluetooth Peripheral Device BTHENUM\{426C6163-6B42-6572-7279-44736B746F70}_LOCALMFG&000F\8&286B8DE5&0&F40B938857B3_C00000000 The drivers for this device are not installed.

USB Easy Transfer Cable ROOT\TRANSFER_CABLE\0000 This device cannot start.
Also, these drivers were blamed in the memory dump files:
NETw4v32.sys - Intel Wireless WiFi Link Driver - Driver Reference
btwavdt.sys - Broadcom Bluetooth AVDT Service - Driver Reference

Please do the following:
1 - Go to Device Manager...Network Adapters and right click on each of the ISATAP, 6to4, and Teredo devices and select "Uninstall" The devices, if needed, will come back when you reboot (but, in most cases, they don't come back)
2 - Uninstall your Bluetooth stuff, then download and install this driver for your Bluetooth device: Drivers and Downloads Then check Device Manager to ensure that the 2 Bluetooth devices (mentioned above) are recognized and installed.
3 - Remove the software for the Easy Transfer Cable and ensure that the cable itself is disconnected from your system. Check in Device Manager to make sure that it's removed. If not, then right click on it and select "Uninstall" (NOT "Disable")
4 - Download this WiFi driver from the Dell website: Drivers and Downloads Then uninstall the current WiFi driver from your system and install the freshly downloaded driver.
5 - Also, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:
How To Find Drivers:
- I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html

Here's the older drivers (You can look them up here: http://<a href="http://www.carrona....-youtube.html#post1289936.org/dvrref.html</a>http://www.carronahttp://www.vistax64.com/crashes-debugging/283144-vista-crashes-while-using-skype-youtube.html#post1289936.org/dvrref.html ).
Please pay particular attention to any dated 2008 or earlier:
Code:
[FONT=lucida console]

HSXHWAZL.sys Thu Nov 02 22:42:16 2006 (454AAC88) - SoftK56 Modem Driver by Conexant Systems - http://www.carrona.org/dvrref.html#[/FONT]HSXHWAZL.sys
[FONT=lucida console] HSX_DPV.sys  Thu Nov 02 22:43:26 2006 (454AACCE) - SoftK56 Modem Driver by Conexant Systems[/FONT] - http://www.carrona.org/dvrref.html#HSX_DPV.sys
[FONT=lucida console] HSX_CNXT.sys Thu Nov 02 22:42:05 2006 (454AAC7D) - SoftK56 Modem Driver by Conexant Systems[/FONT] - http://www.carrona.org/dvrref.html#HSX_CNXT.sys
[FONT=lucida console] btwavdt.sys  Thu Nov 02 18:53:30 2006 (454A76EA) - Broadcom Bluetooth AVDT Service[/FONT] - http://www.carrona.org/dvrref.html#btwavdt.sys
[FONT=lucida console] btwaudio.sys Fri Nov 03 20:33:06 2006 (454BDFC2) - Broadcom Bluetooth Audio Device[/FONT] - http://www.carrona.org/dvrref.html#btwaudio.sys
[FONT=lucida console] btwrchid.sys Thu Nov 02 18:50:38 2006 (454A763E) - Bluetooth Remote Control HID Minidriver[/FONT] - http://www.carrona.org/dvrref.html#btwrchid.sys
[FONT=lucida console] xaudio.sys   Fri Aug 04 20:39:09 2006 (44D3E8AD) - SoftK56 Modem Driver by Conexant Systems[/FONT] - http://www.carrona.org/dvrref.html#xaudio.sys
[FONT=lucida console] mdmxsdk.sys  Mon Jun 19 17:26:59 2006 (449716A3) - SoftK56 Modem Driver by Conexant Systems[/FONT] - http://www.carrona.org/dvrref.html#mdmxsdk.sys
[FONT=lucida console] iastor.sys   Wed Mar 21 15:23:05 2007 (46018619) - Intel Storage drivers[/FONT] - http://www.carrona.org/dvrref.html#iastor.sys
[FONT=lucida console] yk60x86.sys  Thu Dec 06 07:25:16 2007 (4757EA2C) -    Marvell Yukon Network[/FONT] - http://www.carrona.org/dvrref.html#yk60x86.sys
[FONT=lucida console] NETw4v32.sys Wed Sep 26 09:12:18 2007 (46FA5AB2) - Intel Wireless WiFi Link Driver[/FONT] - http://www.carrona.org/dvrref.html#NETw4v32.sys
[FONT=lucida console] rimmptsk.sys Sat Feb 24 00:42:21 2007 (45DFD03D) - Ricoh Memory Card Reader driver[/FONT] - http://www.carrona.org/dvrref.html#rimmptsk.sys
[FONT=lucida console] rimsptsk.sys Tue Jan 23 02:40:19 2007 (45B5BBE3) - Ricoh Memory Card Reader driver[/FONT] - http://www.carrona.org/dvrref.html#rimsptsk.sys
[FONT=lucida console] rixdptsk.sys Wed Mar 21 09:02:02 2007 (46012CCA) - Ricoh Memory Card Reader driver[/FONT] - http://www.carrona.org/dvrref.html#rixdptsk.sys
[FONT=lucida console] Apfiltr.sys  Wed Dec 26 06:02:44 2007 (477234D4) - Alps pointing device [/FONT] - http://www.carrona.org/dvrref.html#Apfiltr.sys
[FONT=lucida console] IntcHdmi.sys Wed Jun 06 19:21:31 2007 (4667417B) - Intel High Definition Audio HDMI Driver[/FONT] - http://www.carrona.org/dvrref.html#IntcHdmi.sys
[FONT=lucida console] stwrt.sys    Thu Sep 13 11:29:43 2007 (46E95767) - SigmaTel Audio Driver[/FONT] - http://www.carrona.org/dvrref.html#stwrt.sys[FONT=lucida console] 
OEM02Dev.sys Wed Oct 10 22:29:05 2007 (470D8A71) - Creative Video Camera Device Driver[/FONT] - http://www.carrona.org/dvrref.html#OEM02Dev.sys
[FONT=lucida console] OEM02Vfx.sys Mon Mar 05 05:45:03 2007 (45EBF4AF) - Creative Video Camera Device Driver[/FONT] - http://www.carrona.org/dvrref.html#OEM02Vfx.sys
[FONT=lucida console] PxHelp20.sys Wed Oct 17 14:24:26 2007 (4716535A) - Sonic CD/DVD driver (used by many different CD/DVD programs)[/FONT] - http://www.carrona.org/dvrref.html#PxHelp20.sys
[FONT=lucida console] fses.sys     Thu Dec 20 08:21:54 2007 (476A6C72) - F-Secure Email Interceptor[/FONT] - http://www.carrona.org/dvrref.html#fses.sys
[FONT=lucida console] mfebopk.sys  Thu Aug 16 11:55:06 2007 (46C4735A) - McAfee Buffer Overflow Protection Driver[/FONT] - http://www.carrona.org/dvrref.html#mfebopk.sys
[FONT=lucida console] mfesmfk.sys  Mon Jul 16 13:47:52 2007 (469BAF48) - McAfee System Monitor Filter Driver[/FONT] - http://www.carrona.org/dvrref.html#mfesmfk.sys
[FONT=lucida console] Mpfp.sys     Fri Jul 13 10:21:09 2007 (46978A55) - McAfee Personal Firewall Plus Driver[/FONT] - http://www.carrona.org/dvrref.html#Mpfp.sys
[FONT=lucida console] mfehidk.sys  Thu Aug 16 11:51:29 2007 (46C47281) - McAfee Host Intrusion Detection Link Driver[/FONT] - http://www.carrona.org/dvrref.html#mfehidk.sys
[FONT=lucida console] mfeavfk.sys  Thu Aug 16 11:54:26 2007 (46C47332) - McAfee Anti-Virus File System Filter Driver[/FONT] - http://www.carrona.org/dvrref.html#mfeavfk.sys
[FONT=lucida console] igdkmd32.sys Wed Jan 02 11:48:24 2008 (477BC058) - Intel Graphics driver[/FONT] - http://www.carrona.org/dvrref.html#igdkmd32.sys
[FONT=lucida console] fsdfw.sys    Mon Oct 27 05:51:37 2008 (49058F29) - F-Secure Distributed Firewall Driver[/FONT] - http://www.carrona.org/dvrref.html#fsdfw.sys
[FONT=lucida console] fshs.sys     Wed Oct 15 05:53:55 2008 (48F5BDB3) - F-Secure HIPS Driver[/FONT] - http://www.carrona.org/dvrref.html#fshs.sys
6 - Both McAfee and F-Secure are running. This is not a good thing as they'll fight each other. I'd suggest the following:
Anti-Virus Removal:
Please do the following:
- Update your F-Secure program and the anti-virus definitions for it.
- uninstall the McAfee from your system.
- remove any remnants of McAfee using this free tool: How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)
- check to see if this fixes the BSOD's

I've gotta go feed my dogs. I'll be back afterward and will finish adding links to item 5 above. **DONE**

BSOD BUGCHECK SUMMARY
Code:
[FONT=lucida console]
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Debug session time: Sun Sep 12 23:14:58.792 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:33.385
Probably caused by : ntkrpamp.exe ( nt!KiFastCallEntry+12a )
BUGCHECK_STR:  0xc000021a_0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  smss.exe
Bugcheck code C000021A
Arguments 88b2a200 00000000 c0000001 0010051c
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18209.x86fre.vistasp2_gdr.100218-0019
Debug session time: Thu Jul 15 19:37:17.580 2010 (UTC - 4:00)
System Uptime: 0 days 0:00:29.158
Probably caused by : ntkrpamp.exe ( nt!KiFastCallEntry+12a )
BUGCHECK_STR:  0xc000021a_0
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  smss.exe
Bugcheck code C000021A
Arguments 8bb4e560 00000000 c0000001 00100568
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6001.18226.x86fre.vistasp1_gdr.090302-1506
Debug session time: Thu May 14 01:08:40.540 2009 (UTC - 4:00)
System Uptime: 0 days 1:32:42.588
BugCheck D1, {ca7b4a3c, 2, 0, 8c69d2ea}
*** WARNING: Unable to verify timestamp for NETw4v32.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw4v32.sys
Probably caused by : NETw4v32.sys ( NETw4v32+932ea )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
Bugcheck code 000000D1
Arguments ca7b4a3c 00000002 00000000 8c69d2ea
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6001.18145.x86fre.vistasp1_gdr.080917-1612
Debug session time: Sat Apr  4 13:02:47.122 2009 (UTC - 4:00)
System Uptime: 0 days 0:02:34.861
*** WARNING: Unable to verify timestamp for NETw4v32.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw4v32.sys
Probably caused by : NETw4v32.sys ( NETw4v32+424f1 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  svchost.exe
Bugcheck code 1000008E
Arguments c0000005 8c84e4f1 80c41ed8 00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6000.16584.x86fre.vista_gdr.071023-1545
Debug session time: Fri Jun  6 23:00:33.760 2008 (UTC - 4:00)
System Uptime: 0 days 0:25:02.293
*** WARNING: Unable to verify timestamp for btwavdt.sys
*** ERROR: Module load completed but symbols could not be loaded for btwavdt.sys
Probably caused by : btwavdt.sys ( btwavdt+42ad )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  BTStackServer.e
Bugcheck code 1000008E
Arguments c0000005 8f79e2ad b05ebb78 00000000
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/FONT]
 
Last edited:

My Computer

Thank you for reply and I appreciate you for spending your time to resolve problem. I will rectify those problem.

Thank you very much.

Vasant
 

My Computer

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