blank screen after system restore

would these help me any

  • opgrade windows

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ghostcos

Member
I did a system restore after my laptops firewall and anti virus was shut down. Once I logged back on everything seemed normal until once I logged in my desktop turned to a light blue color and all i can do was go onto the internet I couldn't even get into windows explorer through the task manager to reopen my desktop. The internet is the only thing i can access. Does anyone have any ideas of what i can do to fix this?
 

My Computer

do you have the start menu/taskbar or any desktop icons? The light blue background is usually the windows default background. Why did you system restore in the first place?
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core 2 Quad Q6600 2.40Ghz
    Motherboard
    XFX nForce 750i SLI socket 775 FSB 1333M(standard ATX model)
    Memory
    CORSAIR XMS2 4GB (4 x 1GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400)
    Graphics Card(s)
    Nvidia e-GeForce 8800 SSC edition (single)
    Sound Card
    intergraded Realtek HD Audio
    Monitor(s) Displays
    ViewSonic 21" Flat Screen DVI
    Screen Resolution
    1680x1050 native or 720p 60Hz Refresh Rate (32-bit colors)
    Hard Drives
    Seagate 250gb Hard Disk Drive (7200 rpm)
    PSU
    Ultra X3 1000 Watt ATX Power Supply
    Case
    XION 2 (green w/ window)
    Cooling
    Air cooled 3 case fans, OCZ Vendetta cpu hs/fan gel, hs mobo
    Keyboard
    USB Zboard (pre-steel Series)
    Mouse
    Logitech G3 USB optical
    Internet Speed
    10/100/1000 gigabit eathernet
    Other Info
    5.1 logitech surround sound w/ subwolfer. Dell AIO 720 printer. Logitech webcam. External Beyond Micro 250gb USB HDD. LiteOn CD-RW & 16X DVD ROM w/ Smart-X and Smart Burn Combo Drive
I have the start button but can't access it and i did the system restore because of a virus that shut down my firewall and antivirus. I used my anti virus AVG to scan it but it didn't find it, so i did system restore. Also I can't get any thing on the desktop i can't even right click the desktop. The only way I can get on the internet is through the task bar.
 

My Computer

Hum well it would seem that your system restore point is corrupt. So i would suggest (if you can) restore to a prior system restore point (there is usually alot unless you frequently clean them) or install a clean version of windows. If you want to try and fix the issue I would start looking at your system services. I'm willing to bet lots are turned off. Also have you tried booting in safe mode? If not do that and let me know if what happens.
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core 2 Quad Q6600 2.40Ghz
    Motherboard
    XFX nForce 750i SLI socket 775 FSB 1333M(standard ATX model)
    Memory
    CORSAIR XMS2 4GB (4 x 1GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400)
    Graphics Card(s)
    Nvidia e-GeForce 8800 SSC edition (single)
    Sound Card
    intergraded Realtek HD Audio
    Monitor(s) Displays
    ViewSonic 21" Flat Screen DVI
    Screen Resolution
    1680x1050 native or 720p 60Hz Refresh Rate (32-bit colors)
    Hard Drives
    Seagate 250gb Hard Disk Drive (7200 rpm)
    PSU
    Ultra X3 1000 Watt ATX Power Supply
    Case
    XION 2 (green w/ window)
    Cooling
    Air cooled 3 case fans, OCZ Vendetta cpu hs/fan gel, hs mobo
    Keyboard
    USB Zboard (pre-steel Series)
    Mouse
    Logitech G3 USB optical
    Internet Speed
    10/100/1000 gigabit eathernet
    Other Info
    5.1 logitech surround sound w/ subwolfer. Dell AIO 720 printer. Logitech webcam. External Beyond Micro 250gb USB HDD. LiteOn CD-RW & 16X DVD ROM w/ Smart-X and Smart Burn Combo Drive
I have tried safe mode a while ago and when i did it it kept updating every time I loged on. Can i access sytem restore through task manager some how?
 

My Computer

What exactly do you mean updating? and can you do anything other than the task manager? I don't believe theres a way to system restore from the task manager.
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core 2 Quad Q6600 2.40Ghz
    Motherboard
    XFX nForce 750i SLI socket 775 FSB 1333M(standard ATX model)
    Memory
    CORSAIR XMS2 4GB (4 x 1GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400)
    Graphics Card(s)
    Nvidia e-GeForce 8800 SSC edition (single)
    Sound Card
    intergraded Realtek HD Audio
    Monitor(s) Displays
    ViewSonic 21" Flat Screen DVI
    Screen Resolution
    1680x1050 native or 720p 60Hz Refresh Rate (32-bit colors)
    Hard Drives
    Seagate 250gb Hard Disk Drive (7200 rpm)
    PSU
    Ultra X3 1000 Watt ATX Power Supply
    Case
    XION 2 (green w/ window)
    Cooling
    Air cooled 3 case fans, OCZ Vendetta cpu hs/fan gel, hs mobo
    Keyboard
    USB Zboard (pre-steel Series)
    Mouse
    Logitech G3 USB optical
    Internet Speed
    10/100/1000 gigabit eathernet
    Other Info
    5.1 logitech surround sound w/ subwolfer. Dell AIO 720 printer. Logitech webcam. External Beyond Micro 250gb USB HDD. LiteOn CD-RW & 16X DVD ROM w/ Smart-X and Smart Burn Combo Drive
all i can do is internet besides task Manager. By updating i mean that after I turn the computer on or off it says that its is updating like 1 of 3 parts or something. It hasent updated in a while lately.
 

My Computer

and your using vista 32-bit right?
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core 2 Quad Q6600 2.40Ghz
    Motherboard
    XFX nForce 750i SLI socket 775 FSB 1333M(standard ATX model)
    Memory
    CORSAIR XMS2 4GB (4 x 1GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400)
    Graphics Card(s)
    Nvidia e-GeForce 8800 SSC edition (single)
    Sound Card
    intergraded Realtek HD Audio
    Monitor(s) Displays
    ViewSonic 21" Flat Screen DVI
    Screen Resolution
    1680x1050 native or 720p 60Hz Refresh Rate (32-bit colors)
    Hard Drives
    Seagate 250gb Hard Disk Drive (7200 rpm)
    PSU
    Ultra X3 1000 Watt ATX Power Supply
    Case
    XION 2 (green w/ window)
    Cooling
    Air cooled 3 case fans, OCZ Vendetta cpu hs/fan gel, hs mobo
    Keyboard
    USB Zboard (pre-steel Series)
    Mouse
    Logitech G3 USB optical
    Internet Speed
    10/100/1000 gigabit eathernet
    Other Info
    5.1 logitech surround sound w/ subwolfer. Dell AIO 720 printer. Logitech webcam. External Beyond Micro 250gb USB HDD. LiteOn CD-RW & 16X DVD ROM w/ Smart-X and Smart Burn Combo Drive
yeah, and I also accessed system restore and it said i have no restore points even though i had like ten of them before i did the firs system restore.
 

My Computer

hum since you got to system restore can you get to anything else? Is your taskbar back? System restore saves a flash image copy of your windows at that save point. So you should have your docs and configs. As for programs you should have them too. But at this point your windows is probably corrupt. So imo find your docs, pics, and whatever. Save them and either attempt to repair your system using the os dics or do a complete format. If you need help on how to do that I can explain.
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core 2 Quad Q6600 2.40Ghz
    Motherboard
    XFX nForce 750i SLI socket 775 FSB 1333M(standard ATX model)
    Memory
    CORSAIR XMS2 4GB (4 x 1GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400)
    Graphics Card(s)
    Nvidia e-GeForce 8800 SSC edition (single)
    Sound Card
    intergraded Realtek HD Audio
    Monitor(s) Displays
    ViewSonic 21" Flat Screen DVI
    Screen Resolution
    1680x1050 native or 720p 60Hz Refresh Rate (32-bit colors)
    Hard Drives
    Seagate 250gb Hard Disk Drive (7200 rpm)
    PSU
    Ultra X3 1000 Watt ATX Power Supply
    Case
    XION 2 (green w/ window)
    Cooling
    Air cooled 3 case fans, OCZ Vendetta cpu hs/fan gel, hs mobo
    Keyboard
    USB Zboard (pre-steel Series)
    Mouse
    Logitech G3 USB optical
    Internet Speed
    10/100/1000 gigabit eathernet
    Other Info
    5.1 logitech surround sound w/ subwolfer. Dell AIO 720 printer. Logitech webcam. External Beyond Micro 250gb USB HDD. LiteOn CD-RW & 16X DVD ROM w/ Smart-X and Smart Burn Combo Drive
Yes there are many Ways but there isn't any way Legally to be able to Re-Install vista unless you have a disk

Hope This Helps,
Josh
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Dell HID-compliant mouse
yea hes right. You can force format your disk but its not recommended. Also as stated above. You would need a disc to re-install the OS. You can torrent a copy to use the repair feature but if your going to reinstall you need your own CD key otherwise its not legal and I do not condone it in any way. Hope that helps.
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core 2 Quad Q6600 2.40Ghz
    Motherboard
    XFX nForce 750i SLI socket 775 FSB 1333M(standard ATX model)
    Memory
    CORSAIR XMS2 4GB (4 x 1GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400)
    Graphics Card(s)
    Nvidia e-GeForce 8800 SSC edition (single)
    Sound Card
    intergraded Realtek HD Audio
    Monitor(s) Displays
    ViewSonic 21" Flat Screen DVI
    Screen Resolution
    1680x1050 native or 720p 60Hz Refresh Rate (32-bit colors)
    Hard Drives
    Seagate 250gb Hard Disk Drive (7200 rpm)
    PSU
    Ultra X3 1000 Watt ATX Power Supply
    Case
    XION 2 (green w/ window)
    Cooling
    Air cooled 3 case fans, OCZ Vendetta cpu hs/fan gel, hs mobo
    Keyboard
    USB Zboard (pre-steel Series)
    Mouse
    Logitech G3 USB optical
    Internet Speed
    10/100/1000 gigabit eathernet
    Other Info
    5.1 logitech surround sound w/ subwolfer. Dell AIO 720 printer. Logitech webcam. External Beyond Micro 250gb USB HDD. LiteOn CD-RW & 16X DVD ROM w/ Smart-X and Smart Burn Combo Drive
ok i have found your problem. Its called Bamital-AE its a virus that infects key system components and corrupts system restore points. Its not curable yet since it infects winlogon and explorer as well as redirects your IE to ad sites. So I would highly suggest a format since it can't be removed yet, but i'm looking into it.
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core 2 Quad Q6600 2.40Ghz
    Motherboard
    XFX nForce 750i SLI socket 775 FSB 1333M(standard ATX model)
    Memory
    CORSAIR XMS2 4GB (4 x 1GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400)
    Graphics Card(s)
    Nvidia e-GeForce 8800 SSC edition (single)
    Sound Card
    intergraded Realtek HD Audio
    Monitor(s) Displays
    ViewSonic 21" Flat Screen DVI
    Screen Resolution
    1680x1050 native or 720p 60Hz Refresh Rate (32-bit colors)
    Hard Drives
    Seagate 250gb Hard Disk Drive (7200 rpm)
    PSU
    Ultra X3 1000 Watt ATX Power Supply
    Case
    XION 2 (green w/ window)
    Cooling
    Air cooled 3 case fans, OCZ Vendetta cpu hs/fan gel, hs mobo
    Keyboard
    USB Zboard (pre-steel Series)
    Mouse
    Logitech G3 USB optical
    Internet Speed
    10/100/1000 gigabit eathernet
    Other Info
    5.1 logitech surround sound w/ subwolfer. Dell AIO 720 printer. Logitech webcam. External Beyond Micro 250gb USB HDD. LiteOn CD-RW & 16X DVD ROM w/ Smart-X and Smart Burn Combo Drive
alright. The only way i found to delete it is to remove your hard drive and connect it to another computer. boot that computer in its normal OS. from there you can back up files and delete the virus which should be found in your documents or shared documents folder of one of the user accounts in a file called system. delete the whole file (its hidden so you have to check un-hide folders too see it) and that will remove the virus. Start your system in safe mode with networking and create a new user account. The boot normaly and use that new account to scan your system with a virus scanner and clean it out and you should be good to go back to your normal account. (reset your internet explorer too by going to internet options, advanced, reset, and make sure to check the box to remove add on stuff or whatever that is) or your can reformat. Either way let me know what you choose and what the outcome is. :)
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core 2 Quad Q6600 2.40Ghz
    Motherboard
    XFX nForce 750i SLI socket 775 FSB 1333M(standard ATX model)
    Memory
    CORSAIR XMS2 4GB (4 x 1GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400)
    Graphics Card(s)
    Nvidia e-GeForce 8800 SSC edition (single)
    Sound Card
    intergraded Realtek HD Audio
    Monitor(s) Displays
    ViewSonic 21" Flat Screen DVI
    Screen Resolution
    1680x1050 native or 720p 60Hz Refresh Rate (32-bit colors)
    Hard Drives
    Seagate 250gb Hard Disk Drive (7200 rpm)
    PSU
    Ultra X3 1000 Watt ATX Power Supply
    Case
    XION 2 (green w/ window)
    Cooling
    Air cooled 3 case fans, OCZ Vendetta cpu hs/fan gel, hs mobo
    Keyboard
    USB Zboard (pre-steel Series)
    Mouse
    Logitech G3 USB optical
    Internet Speed
    10/100/1000 gigabit eathernet
    Other Info
    5.1 logitech surround sound w/ subwolfer. Dell AIO 720 printer. Logitech webcam. External Beyond Micro 250gb USB HDD. LiteOn CD-RW & 16X DVD ROM w/ Smart-X and Smart Burn Combo Drive
also you can scan the hard drive with anti virus software once its in another host machine. Make sure that machine has good protection too. Also do this at your own risk as hard drive damage can occur. So back up your files and have that format disk ready just in case something goes wrong. Don't boot the OS on the hard drive when its in the other host machine either. So make sure you know how to enter your BIOS or boot menu to change the boot order to the systems normal hard disk.
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core 2 Quad Q6600 2.40Ghz
    Motherboard
    XFX nForce 750i SLI socket 775 FSB 1333M(standard ATX model)
    Memory
    CORSAIR XMS2 4GB (4 x 1GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400)
    Graphics Card(s)
    Nvidia e-GeForce 8800 SSC edition (single)
    Sound Card
    intergraded Realtek HD Audio
    Monitor(s) Displays
    ViewSonic 21" Flat Screen DVI
    Screen Resolution
    1680x1050 native or 720p 60Hz Refresh Rate (32-bit colors)
    Hard Drives
    Seagate 250gb Hard Disk Drive (7200 rpm)
    PSU
    Ultra X3 1000 Watt ATX Power Supply
    Case
    XION 2 (green w/ window)
    Cooling
    Air cooled 3 case fans, OCZ Vendetta cpu hs/fan gel, hs mobo
    Keyboard
    USB Zboard (pre-steel Series)
    Mouse
    Logitech G3 USB optical
    Internet Speed
    10/100/1000 gigabit eathernet
    Other Info
    5.1 logitech surround sound w/ subwolfer. Dell AIO 720 printer. Logitech webcam. External Beyond Micro 250gb USB HDD. LiteOn CD-RW & 16X DVD ROM w/ Smart-X and Smart Burn Combo Drive
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