Blue Screen Crash

M

michellekur

New Member
Hi!

I got a new computer. I used it for 2 days without problems.

Today is the 6th time it crashes and it shows the blue screen. Message below and Minidump attached.

The new thing I did today is to use the Skype. Can this be the reason of the conflict?
How Can I solve it?




Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8007FA3050
BCP3: FFFFFA8007F1C060
BCP4: FFFFFA80071016F0
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini101810-07.dmp
C:\Users\User\AppData\Local\Temp\WER-92040-0.sysdata.xml
C:\Users\User\AppData\Local\Temp\WER3ED3.tmp.version.txt

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Microsoft Online Crash Analysis
 

Attachments

  • Minidump.zip
    166.1 KB · Views: 5

My Computer

System One

It's probably this driver that's to blame: o2sdx64.sys (Memory Card Reader driver by O2Micro)
If the driver isn't to blame, then it's likely a hardware problem with that device.

Please:
- download a fresh copy of the driver from the PC Manufacturer's website
- uninstall the current driver from your system
- install the freshly downloaded copy of the driver
- monitor for further BSOD's.

More to follow once the dump files finish running.....
 

My Computer

System One

Please uninstall Daemon Tools as it has had issues with some Win7 installations. Feel free to reinstall it after we're finished troubleshooting.

Keep an eye on your Kaspersky Internet Security - problems with Internet Security programs are rarely easy to diagnose.

Also, please remove or update these older drivers that were loaded at the time of the crash. Don't use Windows Update or the Update drivers function of Device Manager.
Please use the following instructions to locate the most currently available drivers to replace the one's that you uninstall OR remove:
How To Find Drivers:
- I have listed links to most of the drivers in the code box below. Please use the links there to see what info I've found about those drivers.
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
Click to expand...

- - The most common drivers are listed on this page: Driver Reference
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html

Here's the older drivers (You can look them up here: Driver Reference ).
Please pay particular attention to any dated 2008 or earlier:
Code: 
[font=lucida console]
iaStor.sys   Sun Jul 20 20:29:34 2008 (4883D86E)
 - Intel Storage drivers
 - [url=http://www.carrona.org/dvrref.html#iaStor.sys]Driver Reference[/url]

swmsflt.sys  Fri Aug 10 14:08:45 2007 (46BCA9AD)
 - Sierra Wireless USB Mass Storage Filter Driver                                                                                         
 - [url=http://www.carrona.org/dvrref.html#swmsflt.sys]Driver Reference[/url]

yk60x64.sys  Tue Apr 29 05:55:08 2008 (4816F07C)
 - Marvell Yukon Network driver
  - [url=http://www.carrona.org/dvrref.html#yk60x64.sys]Driver Reference[/url]
 
 NETw5v64.sys Mon Apr 28 09:38:07 2008 (4815D33F)
 - Intel Wireless WiFi Link Driver
  - [url=http://www.carrona.org/dvrref.html#NETw5v64.sys]Driver Reference[/url]
 
 o2sdx64.sys  Tue Jun 10 07:26:44 2008 (484E64F4)
 - Memory Card Reader driver by O2Micro
  - [url=http://www.carrona.org/dvrref.html#o2sdx64.sys]Driver Reference[/url]
 
 o2mdx64.sys  Mon Jul 14 23:21:08 2008 (487C17A4)
 - Memory Card Reader driver by O2Micro 
  - [url=http://www.carrona.org/dvrref.html#o2mdx64.sys]Driver Reference[/url]
 
 SynTP.sys    Thu Jul 10 20:16:31 2008 (4876A65F)
 - Synaptics TouchPad driver
  - [url=http://www.carrona.org/dvrref.html#SynTP.sys]Driver Reference[/url]
 
 VSTAZL6.SYS  Tue Jun 20 14:32:26 2006 (44983F3A)
 - Conexant SoftK56 Modem Driver
  - [url=http://www.carrona.org/dvrref.html#VSTAZL6.SYS]Driver Reference[/url]
 
 VSTDPV6.SYS  Tue Jun 20 14:34:46 2006 (44983FC6)
 - Conexant SoftK56 Modem Driver
  - [url=http://www.carrona.org/dvrref.html#VSTDPV6.SYS]Driver Reference[/url]
 
 VSTCNXT6.SYS Tue Jun 20 14:31:26 2006 (44983EFE)
 - Conexant SoftK56 Modem Driver
  - [url=http://www.carrona.org/dvrref.html#VSTCNXT6.SYS]Driver Reference[/url]
 
 UVCFTR_S.SYS Thu Jun 26 04:25:22 2008 (48635272)
 - Conexant SoftK56 Modem Driver
  - [url=http://www.carrona.org/dvrref.html#UVCFTR_S.SYS]Driver Reference[/url]
 
 xaudio64.sys Thu Oct 18 18:37:08 2007 (4717E014)
 - Conexant SoftK56 Modem Driver
  - [url=http://www.carrona.org/dvrref.html#xaudio64.sys]Driver Reference[/url]
 
 mdmxsdk.sys  Mon Jun 19 17:27:26 2006 (449716BE)
 - Conexant SoftK56 Modem Driver
  - [url=http://www.carrona.org/dvrref.html#mdmxsdk.sys]Driver Reference[/url]
 
 [/font]

BSOD BUGCHECK SUMMARY
Code: 
[font=lucida console]
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Mon Oct 18 12:25:30.852 2010 (UTC - 4:00)
System Uptime: 0 days 0:30:19.731
*** WARNING: Unable to verify timestamp for o2sdx64.sys
*** ERROR: Module load completed but symbols could not be loaded for o2sdx64.sys
Probably caused by : o2sdx64.sys
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  chrome.exe
Bugcheck code 0000009F
Arguments 00000000`00000003 fffffa80`07fa3050 fffffa80`07f1c060 fffffa80`071016f0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Mon Oct 18 11:53:58.142 2010 (UTC - 4:00)
System Uptime: 0 days 0:35:18.187
*** WARNING: Unable to verify timestamp for o2sdx64.sys
*** ERROR: Module load completed but symbols could not be loaded for o2sdx64.sys
Probably caused by : o2sdx64.sys
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 0000009F
Arguments 00000000`00000003 fffffa80`07e54050 fffffa80`07e76060 fffffa80`068fcc10
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Mon Oct 18 11:17:51.403 2010 (UTC - 4:00)
System Uptime: 0 days 1:05:33.518
*** WARNING: Unable to verify timestamp for o2sdx64.sys
*** ERROR: Module load completed but symbols could not be loaded for o2sdx64.sys
Probably caused by : o2sdx64.sys
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 0000009F
Arguments 00000000`00000003 fffffa80`07e24050 fffffa80`07e1f060 fffffa80`093d9c10
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Debug session time: Mon Oct 18 10:11:30.138 2010 (UTC - 4:00)
System Uptime: 0 days 0:45:25.124
*** WARNING: Unable to verify timestamp for o2sdx64.sys
*** ERROR: Module load completed but symbols could not be loaded for o2sdx64.sys
Probably caused by : o2sdx64.sys
DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 0000009F
Arguments 00000000`00000003 fffffa80`0815f050 fffffa80`08385060 fffffa80`07388950
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6001.18488.amd64fre.vistasp1_gdr.100608-0458
Debug session time: Mon Oct 18 08:54:41.110 2010 (UTC - 4:00)
System Uptime: 0 days 0:29:44.134
*** WARNING: Unable to verify timestamp for o2sdx64.sys
*** ERROR: Module load completed but symbols could not be loaded for o2sdx64.sys
Probably caused by : o2sdx64.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  Skype.exe
Bugcheck code 0000009F
Arguments 00000000`00000003 fffffa80`07e01050 fffffa80`07d5e060 fffffa80`06eb08a0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6001.18488.amd64fre.vistasp1_gdr.100608-0458
Debug session time: Mon Oct 18 08:24:12.779 2010 (UTC - 4:00)
System Uptime: 0 days 0:31:15.797
*** WARNING: Unable to verify timestamp for o2sdx64.sys
*** ERROR: Module load completed but symbols could not be loaded for o2sdx64.sys
Probably caused by : o2sdx64.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 0000009F
Arguments 00000000`00000003 fffffa80`07e99050 fffffa80`07da5060 fffffa80`063678b0
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 6001.18488.amd64fre.vistasp1_gdr.100608-0458
Debug session time: Mon Oct 18 07:52:15.226 2010 (UTC - 4:00)
System Uptime: 0 days 0:29:32.091
*** WARNING: Unable to verify timestamp for o2sdx64.sys
*** ERROR: Module load completed but symbols could not be loaded for o2sdx64.sys
Probably caused by : o2sdx64.sys
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
Bugcheck code 0000009F
Arguments 00000000`00000003 fffffa80`07d2e050 fffffa80`07d36060 fffffa80`068f3b60
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  [/font]
 

My Computer

System One

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