Go to search type device manager and look for any yellow warning markers
Download and run malwarebytes, a full scan after you update
Run antivirus scan
Check memory with memtest86
Make sure that you are not over heating.
Try in safe mode; report back if it works properly.
Try a clean boot
Make sure PSU is working properly
If overclocking, restore to original
Test hard drive at company website.
Check back and I will get you some links that you can use for the above
Almost forgot. Type event viewer, in search (by start button) and look for errors that may show the cause of the problem.
Go into event viewer and look for critical errors relating to the problem
You want to look for critical errors (they have red in the left column ).
When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.
This seems like a lot, but go slow, ask questiions and you will be up and running.