Ashvin Busviah
Vista Guru
Ohh first, sony viao have really bad after sale support.. Anyone knows what it the key to hit to go the factory restore?? pleasee
Thanks guys..
Ash
Thanks guys..
Ash
Solved SONY VIAO- the famous key that bring you to factory restore!!
- Thread starter Ashvin Busviah
- Start date
Hello Ash,
It's F8, but here's the link below from Sony with full details on how.
View Document
Hope this helps,
Shawn
It's F8, but here's the link below from Sony with full details on how.
View Document
Hope this helps,
Shawn
My Computers
System One System Two
-
- Operating System
- Windows 10 Pro 64-bit
- Manufacturer/Model
- Custom
- CPU
- Intel i7-8700K 5 GHz
- Motherboard
- ASUS ROG Maximus XI Formula Z390
- Memory
- 64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
- Graphics Card(s)
- ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
- Sound Card
- Integrated Digital Audio (S/PDIF)
- Monitor(s) Displays
- 2 x Samsung Odyssey G7 27"
- Screen Resolution
- 2560x1440
- Hard Drives
- 1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
- PSU
- Seasonic Prime Titanium 850W
- Case
- Thermaltake Core P3
- Cooling
- Corsair Hydro H115i
- Keyboard
- Logitech wireless K800
- Mouse
- Logitech MX Master 3
- Internet Speed
- 1 Gb/s Download and 35 Mb/s Upload
- Other Info
- Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
-
- Operating System
- Windows 10 Pro
- Manufacturer/Model
- HP Envy Y0F94AV
- CPU
- i7-7500U @ 2.70 GHz
- Memory
- 16 GB DDR4-2133
- Graphics card(s)
- NVIDIA GeForce 940MX
- Sound Card
- Conexant ISST Audio
- Monitor(s) Displays
- 17.3" UHD IPS touch
- Screen Resolution
- 3480 x 2160
- Hard Drives
- 512 GB M.2 SSD
Ashvin Busviah
Vista Guru
Thanks Brink
The thing here is that Its a windows 7, died while doing windows update, won't start at all, I can't run windows repair neither from nor from laptop itself as it will go on to the blue desktop backgroud which appears before the login the page and hang there forever.
Nothing works, last good config etc etc..
Its a windows 7 home premuim and don't have that specific cd, client is off site so I can't send the cd..
Does you guys think factory restore isthe way to go.. and yea hard drive is encrpyted but can view if I use "windirstat" I guess havn't try as i havn't seen the laptop.. doing that remotely..
cheers
The thing here is that Its a windows 7, died while doing windows update, won't start at all, I can't run windows repair neither from nor from laptop itself as it will go on to the blue desktop backgroud which appears before the login the page and hang there forever.
Nothing works, last good config etc etc..
Its a windows 7 home premuim and don't have that specific cd, client is off site so I can't send the cd..
Does you guys think factory restore isthe way to go.. and yea hard drive is encrpyted but can view if I use "windirstat" I guess havn't try as i havn't seen the laptop.. doing that remotely..
cheers
My Computer
Ash,
It seems that may be the only thing left since you were not able to do anything else with it.
It seems that may be the only thing left since you were not able to do anything else with it.
My Computers
System One System Two
-
- Operating System
- Windows 10 Pro 64-bit
- Manufacturer/Model
- Custom
- CPU
- Intel i7-8700K 5 GHz
- Motherboard
- ASUS ROG Maximus XI Formula Z390
- Memory
- 64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
- Graphics Card(s)
- ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
- Sound Card
- Integrated Digital Audio (S/PDIF)
- Monitor(s) Displays
- 2 x Samsung Odyssey G7 27"
- Screen Resolution
- 2560x1440
- Hard Drives
- 1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
- PSU
- Seasonic Prime Titanium 850W
- Case
- Thermaltake Core P3
- Cooling
- Corsair Hydro H115i
- Keyboard
- Logitech wireless K800
- Mouse
- Logitech MX Master 3
- Internet Speed
- 1 Gb/s Download and 35 Mb/s Upload
- Other Info
- Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
-
- Operating System
- Windows 10 Pro
- Manufacturer/Model
- HP Envy Y0F94AV
- CPU
- i7-7500U @ 2.70 GHz
- Memory
- 16 GB DDR4-2133
- Graphics card(s)
- NVIDIA GeForce 940MX
- Sound Card
- Conexant ISST Audio
- Monitor(s) Displays
- 17.3" UHD IPS touch
- Screen Resolution
- 3480 x 2160
- Hard Drives
- 512 GB M.2 SSD
Ashvin Busviah
Vista Guru
hmm thanks.. but its not that easy anymore as when I try to do the system recovery the laptop freezes as well.. so thinking there might be a a recovery that comes with the laptop.. I'm working on it over the phone with a client so can't see really..
thanks brink
thanks brink
My Computer
Good luck. I hope that it goes well.
My Computers
System One System Two
-
- Operating System
- Windows 10 Pro 64-bit
- Manufacturer/Model
- Custom
- CPU
- Intel i7-8700K 5 GHz
- Motherboard
- ASUS ROG Maximus XI Formula Z390
- Memory
- 64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
- Graphics Card(s)
- ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
- Sound Card
- Integrated Digital Audio (S/PDIF)
- Monitor(s) Displays
- 2 x Samsung Odyssey G7 27"
- Screen Resolution
- 2560x1440
- Hard Drives
- 1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
- PSU
- Seasonic Prime Titanium 850W
- Case
- Thermaltake Core P3
- Cooling
- Corsair Hydro H115i
- Keyboard
- Logitech wireless K800
- Mouse
- Logitech MX Master 3
- Internet Speed
- 1 Gb/s Download and 35 Mb/s Upload
- Other Info
- Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
-
- Operating System
- Windows 10 Pro
- Manufacturer/Model
- HP Envy Y0F94AV
- CPU
- i7-7500U @ 2.70 GHz
- Memory
- 16 GB DDR4-2133
- Graphics card(s)
- NVIDIA GeForce 940MX
- Sound Card
- Conexant ISST Audio
- Monitor(s) Displays
- 17.3" UHD IPS touch
- Screen Resolution
- 3480 x 2160
- Hard Drives
- 512 GB M.2 SSD
Ashvin Busviah
Vista Guru
HI brink,
This issue is fixed, Got the laptop sent to me.. what i did is removed the hard drive, format the other partition, as it was encrupted and couldn't access it. Not the reserve partition which is the recovery partition.
Put back the hard drive, press F10, to boot to partition and did a factory restore.. worked as a legend..
cheers
Ash
This issue is fixed, Got the laptop sent to me.. what i did is removed the hard drive, format the other partition, as it was encrupted and couldn't access it. Not the reserve partition which is the recovery partition.
Put back the hard drive, press F10, to boot to partition and did a factory restore.. worked as a legend..
cheers
Ash
My Computer
That's great news. 
My Computers
System One System Two
-
- Operating System
- Windows 10 Pro 64-bit
- Manufacturer/Model
- Custom
- CPU
- Intel i7-8700K 5 GHz
- Motherboard
- ASUS ROG Maximus XI Formula Z390
- Memory
- 64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
- Graphics Card(s)
- ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
- Sound Card
- Integrated Digital Audio (S/PDIF)
- Monitor(s) Displays
- 2 x Samsung Odyssey G7 27"
- Screen Resolution
- 2560x1440
- Hard Drives
- 1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
8TB WD MyCloudEX2Ultra NAS
- PSU
- Seasonic Prime Titanium 850W
- Case
- Thermaltake Core P3
- Cooling
- Corsair Hydro H115i
- Keyboard
- Logitech wireless K800
- Mouse
- Logitech MX Master 3
- Internet Speed
- 1 Gb/s Download and 35 Mb/s Upload
- Other Info
- Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
-
- Operating System
- Windows 10 Pro
- Manufacturer/Model
- HP Envy Y0F94AV
- CPU
- i7-7500U @ 2.70 GHz
- Memory
- 16 GB DDR4-2133
- Graphics card(s)
- NVIDIA GeForce 940MX
- Sound Card
- Conexant ISST Audio
- Monitor(s) Displays
- 17.3" UHD IPS touch
- Screen Resolution
- 3480 x 2160
- Hard Drives
- 512 GB M.2 SSD