Sony Vaio - Vista x64 (BSOD)

M

Morpheus42

Member
Hi All first post, Urgent Help required.

After trying to find an update for the driver of my Blu-ray drive as I was having problems reading CD Rom files from Cd's but plays Blu-ray disk's with no problems.

MAT****A BD-MLT UJ230AS

Device Status:

"This device is working properly.
Windows did not start a related device driver. To learn more, click the Driver tab and then click Driver Details".

Driver File Details:

C:\Windows\System32\Drivers\AnyDVD.sys
C:\Windows\System32\Drivers\cdrom.sys
C:\Windows\System32\Drivers\GEARAspiWDM.sys
C:\Windows\System32\Drivers\PxHlpa64.sys


I ran AVG PC Tuneup 2011 acepted all the reconmendations all seams to look ok, then shortly after came the blue screen.

I tried to run the following program below and got this Error! "The system cannot find the path specified"

Run a System Health Report -
START | type perfmon /report - a viewer will appear | Save as an HTML file (default file extension)



Vista . . .- x64 (64 bit)- Windowa Vista Home Premium SP2
- OEM - Age of system (March 2009)- Age of OS installation (March 2009)

System . . .Sony Vaio VGN-FW31ZJ
Processor: Intel Core 2 Duo CPU T9550 @ 2.66 GHz
Memory: 4.00 GB
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio
STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS



Code: 
 icrosoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
 
Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp2_Windows_NT6_BSOD_jcgriff2[1].zip\Windows_NT6_BSOD_jcgriff2\Mini101410-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Machine Name:
Kernel base = 0xfffff800`01e13000 PsLoadedModuleList = 0xfffff800`01fd7dd0
Debug session time: Thu Oct 14 06:43:55.069 2010 (GMT-4)
System Uptime: 0 days 23:59:52.735
Loading Kernel Symbols
...............................................................
................................................................
..................................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffffa6009b4f2d0, 0, 0}
Unable to load image \SystemRoot\system32\DRIVERS\NETw5v64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for NETw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5v64.sys
Probably caused by : NETw5v64.sys ( NETw5v64+5b7d )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffffa6009b4f2d0, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: 0000000000000000, Parameter 1 of the exception
Debugging Details:
------------------
 
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP: 
+0
fffffa60`09b4f2d0 6801b50960      push    6009B501h
EXCEPTION_PARAMETER1:  0000000000000000
EXCEPTION_PARAMETER2:  0000000000000000
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff8000203a080
 0000000000000000 
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x1E
PROCESS_NAME:  uTorrent.exe
CURRENT_IRQL:  2
EXCEPTION_RECORD:  fffffa6009b50168 -- (.exr 0xfffffa6009b50168)
ExceptionAddress: fffff80001e7d940 (nt!MmMapLockedPagesSpecifyCache+0x0000000000000350)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff
TRAP_FRAME:  fffffa6009b50210 -- (.trap 0xfffffa6009b50210)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000963 rbx=0000000000000000 rcx=fffffa80086b3f78
rdx=0000000000000001 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80001e7d940 rsp=fffffa6009b503a0 rbp=fffff6fd300a1890
 r8=fffffa80032e8cf0  r9=00000000f803ff11 r10=0000fffffffff000
r11=0000058000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
nt!MmMapLockedPagesSpecifyCache+0x350:
fffff800`01e7d940 410fb64c241a    movzx   ecx,byte ptr [r12+1Ah] ds:0002:00000000`0000001a=??
Resetting default scope
LAST_CONTROL_TRANSFER:  from fffff80001edc0bb to fffff80001e6d4d0
STACK_TEXT:  
fffffa60`09b4f218 fffff800`01edc0bb : 00000000`0000001e ffffffff`c0000005 fffffa60`09b4f2d0 00000000`00000000 : nt!KeBugCheckEx
fffffa60`09b4f220 fffff800`01eb87dd : fffffa80`04ad3610 fffffa60`09b4fa10 00000000`00000001 fffff800`01e40263 : nt!KipFatalFilter+0x1b
fffffa60`09b4f260 fffff800`01e9a2f4 : fffffa60`09b4f510 00000000`00000000 fffffa60`09b4f9e0 fffffa60`00e5e5e4 : nt!KeExpandKernelStackAndCalloutEx+0x36a
fffffa60`09b4f2a0 fffff800`01e98ddd : fffffa60`09b522f0 fffffa60`09b522f0 fffffa60`09b50168 fffff800`01e7ede2 : nt!_C_specific_handler+0x8c
fffffa60`09b4f310 fffff800`01e9909f : fffffa60`00000001 00000000`00000000 00000000`00000000 fffffa60`09b522f0 : nt!RtlpExecuteHandlerForException+0xd
fffffa60`09b4f340 fffff800`01ea6756 : fffffa60`09b50168 fffffa60`09b4fb40 fffffa60`00000000 fffffa80`0955b870 : nt!RtlDispatchException+0x22f
fffffa60`09b4fa30 fffff800`01e6d329 : fffffa60`09b50168 00000000`00000963 fffffa60`09b50210 fffffa60`14312a58 : nt!KiDispatchException+0xc2
fffffa60`09b50030 fffff800`01e6bf0d : fffffa80`0a266aa0 fffffa80`08539390 fffffa80`080461f0 fffff800`01f8bb00 : nt!KiExceptionDispatch+0xa9
fffffa60`09b50210 fffff800`01e7d940 : fffff6fd`4005ce18 fffff800`01f499df fffffa80`00000000 fffff800`00000000 : nt!KiGeneralProtectionFault+0xcd
fffffa60`09b503a0 fffff800`0232cb4c : fffffa80`086b3f40 00000000`00014312 00000000`00000a58 00000000`00000000 : nt!MmMapLockedPagesSpecifyCache+0x350
fffffa60`09b50460 fffff800`0232c423 : fffffa80`06336040 fffffa80`06336040 00000000`00000a58 fffffa80`086b3f40 : hal!HalpDmaSyncMapBuffers+0x54
fffffa60`09b50510 fffff800`0232f399 : fffffa80`0b2ca0a0 fffffa80`06336040 fffffa80`086b3f40 fffffa80`0b9c2f00 : hal!HalpDmaMapScatterTransfer+0xa3
fffffa60`09b50560 fffff800`0232f312 : fffffa80`0b2ca0a0 fffffa80`0b2ca098 00000000`00000008 00000000`00000501 : hal!HalpMapTransfer+0x79
fffffa60`09b505e0 fffff800`0232e80f : 00000000`00000000 fffff800`0232be45 00000000`00000000 00000000`00000003 : hal!IoMapTransfer+0x8e
fffffa60`09b50620 fffff800`0232e9bd : fffffa80`065fb050 fffffa80`06336040 00000000`00000001 fffffa80`0000055a : hal!HalpAllocateAdapterCallback+0xc7
fffffa60`09b506c0 fffff800`0232eff6 : fffffa80`06336040 00000000`00000500 fffffa80`06336000 00000000`00000003 : hal!IoFreeAdapterChannel+0x109
fffffa60`09b506f0 fffff800`0232e5df : fffffa80`08faae40 00000000`000005b6 fffffa80`06336040 fffffa80`0bd10310 : hal!HalAllocateAdapterChannel+0x11a
fffffa60`09b50730 fffffa60`00e10818 : fffffa80`0501c680 fffffa80`0bd10350 00000000`000000a0 fffffa60`0264f0e7 : hal!HalBuildScatterGatherList+0x2f3
fffffa60`09b507a0 fffffa60`02407b7d : fffffa80`065fb1a0 fffffa60`0264ece0 fffffa80`07fbb1d0 fffff780`00000014 : ndis!NdisMAllocateNetBufferSGList+0x108
fffffa60`09b50840 fffffa80`065fb1a0 : fffffa60`0264ece0 fffffa80`07fbb1d0 fffff780`00000014 00000000`00000000 : NETw5v64+0x5b7d
fffffa60`09b50848 fffffa60`0264ece0 : fffffa80`07fbb1d0 fffff780`00000014 00000000`00000000 000005b6`00000100 : 0xfffffa80`065fb1a0
fffffa60`09b50850 fffffa80`07fbb1d0 : fffff780`00000014 00000000`00000000 000005b6`00000100 00000000`00000000 : NETw5v64+0x24cce0
fffffa60`09b50858 fffff780`00000014 : 00000000`00000000 000005b6`00000100 00000000`00000000 fffffa60`0240ffb9 : 0xfffffa80`07fbb1d0
fffffa60`09b50860 00000000`00000000 : 000005b6`00000100 00000000`00000000 fffffa60`0240ffb9 fffffa60`026cffa0 : 0xfffff780`00000014
 
STACK_COMMAND:  kb
FOLLOWUP_IP: 
NETw5v64+5b7d
fffffa60`02407b7d ??              ???
SYMBOL_STACK_INDEX:  13
SYMBOL_NAME:  NETw5v64+5b7d
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: NETw5v64
IMAGE_NAME:  NETw5v64.sys
DEBUG_FLR_IMAGE_TIMESTAMP:  4a1f7820
FAILURE_BUCKET_ID:  X64_0x1E_NETw5v64+5b7d
BUCKET_ID:  X64_0x1E_NETw5v64+5b7d
Followup: MachineOwner
---------
0: kd> lmtsmn
start             end                 module name
fffffa60`08f1a000 fffffa60`08f45000   000      000.fcl      Fri Sep 26 09:11:22 2008 (48DCDF7A)
fffffa60`029b5000 fffffa60`029c4f00   1394BUS  1394BUS.SYS  Sat Jan 19 01:34:04 2008 (479199DC)
fffffa60`00b69000 fffffa60`00bbf000   acpi     acpi.sys     Sat Apr 11 01:03:26 2009 (49E0249E)
fffffa60`06652000 fffffa60`066bd000   afd      afd.sys      Sat Apr 11 01:44:21 2009 (49E02E35)
fffffa60`0213d000 fffffa60`0215f000   AnyDVD   AnyDVD.sys   Sat Dec 19 13:22:08 2009 (4B2D19D0)
fffffa60`03fca000 fffffa60`03ffd000   Apfiltr  Apfiltr.sys  Wed Dec 12 04:05:51 2007 (475FA46F)
fffffa60`0752e000 fffffa60`07556000   archlp   archlp.sys   Wed Aug 12 23:31:34 2009 (4A838916)
fffffa60`070a1000 fffffa60`070ab000   ArcSoftKsUFilter ArcSoftKsUFilter.sys Thu Apr 03 06:09:00 2008 (47F4ACBC)
fffffa60`03a0b000 fffffa60`03f4f000   atikmdag atikmdag.sys Thu May 14 22:38:56 2009 (4A0CD5C0)
fffffa60`05fa4000 fffffa60`05fb5000   avgfwd6a avgfwd6a.sys Sun Jul 11 21:38:24 2010 (4C3A7210)
fffffa60`08f45000 fffffa60`08f73000   AVGIDSDriver AVGIDSDriver.Sys Tue Aug 03 18:23:45 2010 (4C5896F1)
fffffa60`009e3000 fffffa60`009ed000   AVGIDSEH AVGIDSEH.Sys Mon Sep 13 18:46:22 2010 (4C8EA9BE)
fffffa60`0858b000 fffffa60`08597000   AVGIDSFilter AVGIDSFilter.Sys Tue Aug 03 18:23:11 2010 (4C5896CF)
fffffa60`0700a000 fffffa60`07059000   avgldx64 avgldx64.sys Mon Sep 06 20:49:29 2010 (4C858C19)
fffffa60`0698b000 fffffa60`0699a000   avgmfx64 avgmfx64.sys Mon Sep 06 20:49:14 2010 (4C858C0A)
fffffa60`00e00000 fffffa60`00e0a000   avgrkx64 avgrkx64.sys Mon Sep 06 20:49:37 2010 (4C858C21)
fffffa60`03597000 fffffa60`035f8000   avgtdia  avgtdia.sys  Mon Sep 06 20:52:11 2010 (4C858CBB)
fffffa60`00a00000 fffffa60`00a0c000   BATTC    BATTC.SYS    Sat Jan 19 01:02:38 2008 (4791927E)
fffffa60`08327000 fffffa60`08345000   bowser   bowser.sys   Sat Jan 19 00:54:51 2008 (479190AB)
fffffa60`071b4000 fffffa60`071c1000   BthEnum  BthEnum.sys  Sat Apr 11 01:39:54 2009 (49E02D2A)
fffffa60`071c1000 fffffa60`071e0000   bthpan   bthpan.sys   Sat Jan 19 01:34:19 2008 (479199EB)
fffffa60`070d5000 fffffa60`07183000   bthport  bthport.sys  Sat Apr 11 01:40:06 2009 (49E02D36)
fffffa60`070c7000 fffffa60`070d5000   BTHUSB   BTHUSB.sys   Sat Apr 11 01:39:53 2009 (49E02D29)
fffffa60`0747f000 fffffa60`07504000   btwaudio btwaudio.sys Fri Oct 03 21:33:23 2008 (48E6C7E3)
fffffa60`07403000 fffffa60`0747f000   btwavdt  btwavdt.sys  Fri Oct 03 21:32:28 2008 (48E6C7AC)
fffffa60`07504000 fffffa60`07510000   btwl2cap btwl2cap.sys Wed Jul 23 23:17:48 2008 (4887F45C)
fffffa60`07510000 fffffa60`07513880   btwrchid btwrchid.sys Fri Oct 03 21:33:36 2008 (48E6C7F0)
fffffa60`034cf000 fffffa60`03597000   CAX_CNXT CAX_CNXT.sys Fri Dec 22 15:29:46 2006 (458C403A)
fffffa60`06802000 fffffa60`0697c000   CAX_DPV  CAX_DPV.sys  Fri Dec 22 15:33:24 2006 (458C4114)
fffffa60`05d71000 fffffa60`05dc5000   CAXHWAZL CAXHWAZL.sys Fri Dec 22 15:30:47 2006 (458C4077)
fffff960`00650000 fffff960`00661000   cdd      cdd.dll      Thu Sep 24 21:26:38 2009 (4ABC1C4E)
fffffa60`08fa2000 fffffa60`08fbe000   cdfs     cdfs.sys     Sat Jan 19 00:53:45 2008 (47919069)
fffffa60`0215f000 fffffa60`0217b000   cdrom    cdrom.sys    Sat Apr 11 01:34:39 2009 (49E02BEF)
fffffa60`006b7000 fffffa60`00769000   CI       CI.dll       Sat Apr 11 03:08:09 2009 (49E041D9)
fffffa60`00dd4000 fffffa60`00e00000   CLASSPNP CLASSPNP.SYS Sat Apr 11 01:34:15 2009 (49E02BD7)
fffffa60`0065a000 fffffa60`006b7000   CLFS     CLFS.SYS     Sat Apr 11 00:54:21 2009 (49E0227D)
fffffa60`04000000 fffffa60`04004580   CmBatt   CmBatt.sys   Sat Jan 19 01:02:42 2008 (47919282)
fffffa60`00bf9000 fffffa60`00bfc400   compbatt compbatt.sys Sat Jan 19 01:02:42 2008 (47919282)
fffffa60`075a4000 fffffa60`075b2000   crashdmp crashdmp.sys Sat Apr 11 01:34:31 2009 (49E02BE7)
fffffa60`011f4000 fffffa60`011fe000   crcdisk  crcdisk.sys  Sat Jan 19 01:30:12 2008 (479198F4)
fffffa60`05ddf000 fffffa60`05dfc000   dfsc     dfsc.sys     Sat Apr 11 00:54:44 2009 (49E02294)
fffffa60`011e0000 fffffa60`011f4000   disk     disk.sys     Sat Apr 11 01:34:38 2009 (49E02BEE)
fffffa60`030b8000 fffffa60`030db000   drmk     drmk.sys     Sat Jan 19 02:20:04 2008 (4791A4A4)
fffffa60`02000000 fffffa60`0211c000   dump_iaStor dump_iaStor.sys Fri Sep 12 16:46:00 2008 (48CAD508)
fffffa60`075b2000 fffffa60`075be000   Dxapi    Dxapi.sys    Sat Jan 19 01:08:00 2008 (479193C0)
fffffa60`04007000 fffffa60`040ea000   dxgkrnl  dxgkrnl.sys  Thu Sep 24 21:27:15 2009 (4ABC1C73)
fffffa60`00fd2000 fffffa60`00ffe000   ecache   ecache.sys   Sat Apr 11 01:36:18 2009 (49E02C52)
fffffa60`067e0000 fffffa60`067eb000   ElbyCDIO ElbyCDIO.sys Thu Dec 17 17:25:16 2009 (4B2AAFCC)
fffffa60`00d64000 fffffa60`00d78000   fileinfo fileinfo.sys Sat Jan 19 01:05:23 2008 (47919323)
fffffa60`00d1d000 fffffa60`00d64000   fltmgr   fltmgr.sys   Sat Apr 11 00:54:38 2009 (49E0228E)
fffffa60`0699a000 fffffa60`069a4000   Fs_Rec   Fs_Rec.SYS   unavailable (00000000)
fffffa60`05f78000 fffffa60`05fa4000   fwpkclnt fwpkclnt.sys Sat Apr 11 01:42:44 2009 (49E02DD4)
fffffa60`0217b000 fffffa60`02188000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 08:17:04 2009 (4A1151C0)
fffff800`0232a000 fffff800`02370000   hal      hal.dll      Sat Apr 11 03:04:56 2009 (49E04118)
fffffa60`040fa000 fffffa60`041e7000   HDAudBus HDAudBus.sys Sat Apr 11 01:39:38 2009 (49E02D1A)
fffffa60`07514000 fffffa60`07526000   HIDCLASS HIDCLASS.SYS Wed Apr 16 22:36:32 2008 (4806B7B0)
fffffa60`07526000 fffffa60`0752dc00   HIDPARSE HIDPARSE.SYS Wed Apr 16 22:36:32 2008 (4806B7B0)
fffffa60`0825b000 fffffa60`082fe000   HTTP     HTTP.sys     Sat Feb 20 16:30:05 2010 (4B80545D)
fffffa60`03fa6000 fffffa60`03fbc000   i8042prt i8042prt.sys Sat Jan 19 01:28:08 2008 (47919878)
fffffa60`00c01000 fffffa60`00d1d000   iaStor   iaStor.sys   Fri Sep 12 16:46:00 2008 (48CAD508)
fffffa60`02188000 fffffa60`0219b000   intelppm intelppm.sys Sat Jan 19 00:52:45 2008 (4791902D)
fffffa60`08f73000 fffffa60`08fa2000   ipnat    ipnat.sys    Sat Jan 19 01:37:25 2008 (47919AA5)
fffffa60`067c2000 fffffa60`067e0000   ISODrv64 ISODrv64.sys Tue Feb 10 04:22:18 2009 (4991474A)
fffffa60`03fbc000 fffffa60`03fca000   kbdclass kbdclass.sys Sat Jan 19 01:28:05 2008 (47919875)
fffffa60`00601000 fffffa60`0060b000   kdcom    kdcom.dll    Sat Apr 11 03:07:57 2009 (49E041CD)
fffffa60`030db000 fffffa60`0310f000   ks       ks.sys       Sat Apr 11 01:33:51 2009 (49E02BBF)
fffffa60`00769000 fffffa60`007f0000   ksecdd   ksecdd.sys   Mon Jun 15 09:15:18 2009 (4A364966)
fffffa60`0310f000 fffffa60`03114180   ksthunk  ksthunk.sys  Sat Jan 19 01:28:14 2008 (4791987E)
fffffa60`071e0000 fffffa60`071f4000   lltdio   lltdio.sys   Sat Jan 19 01:35:48 2008 (47919A44)
fffffa60`075d1000 fffffa60`075f3000   luafv    luafv.sys    Sat Jan 19 00:59:06 2008 (479191AA)
fffffa60`0060b000 fffffa60`00646000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Apr 11 03:05:41 2009 (49E04145)
fffffa60`08597000 fffffa60`0859b280   mdmxsdk  mdmxsdk.sys  Mon Jun 19 17:27:26 2006 (449716BE)
fffffa60`06778000 fffffa60`067c1a00   mfehidk  mfehidk.sys  Fri Jul 31 17:59:58 2009 (4A73695E)
fffffa60`0697c000 fffffa60`0698b000   modem    modem.sys    Sat Jan 19 01:38:17 2008 (47919AD9)
fffffa60`075be000 fffffa60`075d1000   monitor  monitor.sys  Sat Jan 19 01:32:34 2008 (47919982)
fffffa60`041f3000 fffffa60`041ff000   mouclass mouclass.sys Sat Jan 19 01:28:05 2008 (47919875)
fffffa60`00977000 fffffa60`0098a000   mountmgr mountmgr.sys Sat Jan 19 01:28:01 2008 (47919871)
fffffa60`08345000 fffffa60`0835f000   mpsdrv   mpsdrv.sys   Sat Jan 19 01:35:28 2008 (47919A30)
fffffa60`0835f000 fffffa60`08386000   mrxdav   mrxdav.sys   Sat Apr 11 00:55:42 2009 (49E022CE)
fffffa60`08386000 fffffa60`083af000   mrxsmb   mrxsmb.sys   Tue Feb 23 06:32:22 2010 (4B83BCC6)
fffffa60`083af000 fffffa60`083f8000   mrxsmb10 mrxsmb10.sys Tue Feb 23 06:32:21 2010 (4B83BCC5)
fffffa60`0840b000 fffffa60`0842a000   mrxsmb20 mrxsmb20.sys Tue Feb 23 06:32:20 2010 (4B83BCC4)
fffffa60`069f2000 fffffa60`069fd000   Msfs     Msfs.SYS     unavailable (00000000)
fffffa60`00bbf000 fffffa60`00bc9000   msisadrv msisadrv.sys Sat Jan 19 01:02:50 2008 (4791928A)
fffffa60`0219b000 fffffa60`021d4000   msiscsi  msiscsi.sys  Sat Apr 11 01:36:09 2009 (49E02C49)
fffffa60`00d84000 fffffa60`00dd4000   msrpc    msrpc.sys    unavailable (00000000)
fffffa60`0342c000 fffffa60`03437000   mssmbios mssmbios.sys Sat Jan 19 01:02:54 2008 (4791928E)
fffffa60`011ce000 fffffa60`011e0000   mup      mup.sys      Sat Apr 11 00:54:47 2009 (49E02297)
fffffa60`00e0f000 fffffa60`00fd2000   ndis     ndis.sys     Sat Apr 11 01:43:15 2009 (49E02DF3)
fffffa60`03164000 fffffa60`03170000   ndistapi ndistapi.sys Sat Jan 19 01:37:22 2008 (47919AA2)
fffffa60`08238000 fffffa60`08243000   ndisuio  ndisuio.sys  Sat Jan 19 01:36:29 2008 (47919A6D)
fffffa60`03170000 fffffa60`031a1000   ndiswan  ndiswan.sys  Sat Apr 11 01:43:39 2009 (49E02E0B)
fffffa60`0348f000 fffffa60`034a3000   NDProxy  NDProxy.SYS  Sat Jan 19 01:37:26 2008 (47919AA6)
fffffa60`066db000 fffffa60`066ea000   netbios  netbios.sys  Sat Jan 19 01:36:35 2008 (47919A73)
fffffa60`0660e000 fffffa60`06652000   netbt    netbt.sys    Sat Apr 11 01:42:31 2009 (49E02DC7)
fffffa60`0098a000 fffffa60`009e3000   NETIO    NETIO.SYS    Sat Apr 11 01:43:34 2009 (49E02E06)
fffffa60`02402000 fffffa60`0293e000   NETw5v64 NETw5v64.sys Fri May 29 01:52:32 2009 (4A1F7820)
fffffa60`05dc5000 fffffa60`05dd6000   Npfs     Npfs.SYS     Sat Apr 11 00:54:22 2009 (49E0227E)
fffffa60`0676c000 fffffa60`06778000   nsiproxy nsiproxy.sys Sat Jan 19 01:36:45 2008 (47919A7D)
fffff800`01e13000 fffff800`0232a000   nt       ntkrnlmp.exe Tue Jun 08 10:59:47 2010 (4C0E5AE3)
fffffa60`01002000 fffffa60`01182000   Ntfs     Ntfs.sys     Sat Apr 11 00:55:38 2009 (49E022CA)
fffffa60`069a4000 fffffa60`069ad000   Null     Null.SYS     unavailable (00000000)
fffffa60`08204000 fffffa60`08238000   nwifi    nwifi.sys    Sat Apr 11 01:40:19 2009 (49E02D43)
fffffa60`029a3000 fffffa60`029b4b00   ohci1394 ohci1394.sys Sat Apr 11 01:39:49 2009 (49E02D25)
fffffa60`066bd000 fffffa60`066db000   pacer    pacer.sys    Sat Apr 11 01:42:56 2009 (49E02DE0)
fffffa60`008e8000 fffffa60`008fd000   partmgr  partmgr.sys  Sat Apr 11 01:34:51 2009 (49E02BFB)
fffffa60`00bc9000 fffffa60`00bf9000   pci      pci.sys      Sat Apr 11 01:03:33 2009 (49E024A5)
fffffa60`031e7000 fffffa60`031fb380   pcouffin pcouffin.sys Tue Dec 05 09:39:30 2006 (457584A2)
fffffa60`08e03000 fffffa60`08eb9000   peauth   peauth.sys   Mon Oct 23 07:57:00 2006 (453CAE0C)
fffffa60`0307d000 fffffa60`030b8000   portcls  portcls.sys  Sat Apr 11 01:39:36 2009 (49E02D18)
fffffa60`00646000 fffffa60`0065a000   PSHED    PSHED.dll    Sat Apr 11 03:08:17 2009 (49E041E1)
fffffa60`00d78000 fffffa60`00d83d00   PxHlpa64 PxHlpa64.sys Wed Mar 12 21:58:17 2008 (47D88A39)
fffffa60`05dd6000 fffffa60`05ddf000   rasacd   rasacd.sys   Sat Jan 19 01:37:30 2008 (47919AAA)
fffffa60`03141000 fffffa60`03164000   rasl2tp  rasl2tp.sys  Sat Apr 11 01:43:37 2009 (49E02E09)
fffffa60`031a1000 fffffa60`031b1000   raspppoe raspppoe.sys Sat Apr 11 01:43:33 2009 (49E02E05)
fffffa60`031b1000 fffffa60`031cf000   raspptp  raspptp.sys  Sat Apr 11 01:43:38 2009 (49E02E0A)
fffffa60`031cf000 fffffa60`031e7000   rassstp  rassstp.sys  Sat Apr 11 01:43:46 2009 (49E02E12)
fffffa60`0671f000 fffffa60`0676c000   rdbss    rdbss.sys    Sat Apr 11 00:55:21 2009 (49E022B9)
fffffa60`069e0000 fffffa60`069e9000   RDPCDD   RDPCDD.sys   Sat Jan 19 01:42:04 2008 (47919BBC)
fffffa60`069e9000 fffffa60`069f2000   rdpencdd rdpencdd.sys Sat Jan 19 01:42:03 2008 (47919BBB)
fffffa60`08eb9000 fffffa60`08ec1000   regi     regi.sys     Mon Apr 16 11:19:10 2007 (462393EE)
fffffa60`07183000 fffffa60`071b4000   rfcomm   rfcomm.sys   Sat Apr 11 01:39:57 2009 (49E02D2D)
fffffa60`029dd000 fffffa60`029fb000   rimssn64 rimssn64.sys Tue Sep 02 04:50:00 2008 (48BCFE38)
fffffa60`029c5000 fffffa60`029dd000   risdsn64 risdsn64.sys Mon Sep 22 05:54:03 2008 (48D76B3B)
fffffa60`08243000 fffffa60`0825b000   rspndr   rspndr.sys   Sat Jan 19 01:35:48 2008 (47919A44)
fffffa60`034a3000 fffffa60`034ce980   RtHDMIVX RtHDMIVX.sys Mon Aug 25 23:25:59 2008 (48B377C7)
fffffa60`05c0a000 fffffa60`05d70c00   RTKVHD64 RTKVHD64.sys Thu Jun 26 23:21:58 2008 (48645CD6)
fffffa60`06705000 fffffa60`0671f000   SCDEmu   SCDEmu.SYS   Sun Nov 08 22:27:29 2009 (4AF78C21)
fffffa60`00b3b000 fffffa60`00b69000   SCSIPORT SCSIPORT.SYS Sat Jan 19 01:28:52 2008 (479198A4)
fffffa60`08ec1000 fffffa60`08ecc000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffffa60`029fb000 fffffa60`029fdc80   SFEP     SFEP.sys     Fri Aug 03 01:35:53 2007 (46B2BEB9)
fffffa60`05fd2000 fffffa60`05fed000   smb      smb.sys      Sat Apr 11 01:42:19 2009 (49E02DBB)
fffffa60`011c6000 fffffa60`011ce000   spldr    spldr.sys    Mon Jan 12 16:51:29 2009 (496BBB61)
fffffa60`084f1000 fffffa60`0858b000   spsys    spsys.sys    Tue Mar 10 13:16:43 2009 (49B6A07B)
fffffa60`00a0c000 fffffa60`00b32000   sptd     sptd.sys     Sun Oct 11 16:55:14 2009 (4AD24632)
fffffa60`0845c000 fffffa60`084f1000   srv      srv.sys      Fri Jun 18 11:26:47 2010 (4C1B9037)
fffffa60`0842a000 fffffa60`0845c000   srv2     srv2.sys     Fri Jun 18 11:26:21 2010 (4C1B901D)
fffffa60`082fe000 fffffa60`08327000   srvnet   srvnet.sys   Fri Dec 11 07:03:47 2009 (4B223523)
fffffa60`0340c000 fffffa60`0342a000   StarPortLite StarPortLite.sys Thu Feb 19 12:08:12 2009 (499D91FC)
fffffa60`03008000 fffffa60`03065000   storport storport.sys Sat Apr 11 01:34:45 2009 (49E02BF5)
fffffa60`0342a000 fffffa60`0342b480   swenum   swenum.sys   Thu Nov 02 05:37:33 2006 (4549BC5D)
fffffa60`05e02000 fffffa60`05f78000   tcpip    tcpip.sys    Wed Jun 16 10:51:56 2010 (4C18E50C)
fffffa60`08ecc000 fffffa60`08edc000   tcpipreg tcpipreg.sys Tue Dec 08 12:55:32 2009 (4B1E9314)
fffffa60`03065000 fffffa60`03072000   TDI      TDI.SYS      Sat Apr 11 01:44:14 2009 (49E02E2E)
fffffa60`05fb5000 fffffa60`05fd2000   tdx      tdx.sys      Sat Apr 11 01:43:00 2009 (49E02DE4)
fffffa60`021d4000 fffffa60`021e7000   termdd   termdd.sys   Sat Apr 11 01:48:13 2009 (49E02F1D)
fffff960`00430000 fffff960`0043a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffffa60`02134000 fffffa60`0213d000   tunmp    tunmp.sys    Sat Jan 19 01:36:30 2008 (47919A6E)
fffffa60`02127000 fffffa60`02134000   tunnel   tunnel.sys   Thu Feb 18 06:59:46 2010 (4B7D2BB2)
fffffa60`07556000 fffffa60`075a4000   udfs     udfs.sys     Sat Apr 11 00:54:21 2009 (49E0227D)
fffffa60`03437000 fffffa60`03447000   umbus    umbus.sys    Sat Jan 19 01:34:16 2008 (479199E8)
fffffa60`07059000 fffffa60`07075000   usbccgp  usbccgp.sys  Sat Jan 19 01:34:04 2008 (479199DC)
fffffa60`07075000 fffffa60`07076e00   USBD     USBD.SYS     Sat Jan 19 01:33:53 2008 (479199D1)
fffffa60`03f95000 fffffa60`03fa6000   usbehci  usbehci.sys  Sat Apr 11 01:39:36 2009 (49E02D18)
fffffa60`03447000 fffffa60`0348f000   usbhub   usbhub.sys   Sat Apr 11 01:39:52 2009 (49E02D28)
fffffa60`03f4f000 fffffa60`03f95000   USBPORT  USBPORT.SYS  Sat Apr 11 01:39:39 2009 (49E02D1B)
fffffa60`041e7000 fffffa60`041f3000   usbuhci  usbuhci.sys  Sat Jan 19 01:33:56 2008 (479199D4)
fffffa60`07077000 fffffa60`070a0300   usbvideo usbvideo.sys Sat Jan 19 01:34:14 2008 (479199E6)
fffffa60`069ad000 fffffa60`069bb000   vga      vga.sys      Sat Jan 19 01:32:21 2008 (47919975)
fffffa60`069bb000 fffffa60`069e0000   VIDEOPRT VIDEOPRT.SYS Sat Jan 19 01:32:25 2008 (47919979)
fffffa60`008fd000 fffffa60`00911000   volmgr   volmgr.sys   Sat Apr 11 01:34:49 2009 (49E02BF9)
fffffa60`00911000 fffffa60`00977000   volmgrx  volmgrx.sys  Sat Apr 11 01:35:14 2009 (49E02C12)
fffffa60`01182000 fffffa60`011c6000   volsnap  volsnap.sys  Sat Apr 11 01:35:33 2009 (49E02C25)
fffffa60`066ea000 fffffa60`06705000   wanarp   wanarp.sys   Sat Apr 11 01:43:38 2009 (49E02E0A)
fffffa60`040ea000 fffffa60`040fa000   watchdog watchdog.sys Sat Apr 11 01:09:16 2009 (49E025FC)
fffffa60`00800000 fffffa60`008da000   Wdf01000 Wdf01000.sys Sat Jan 19 01:33:27 2008 (479199B7)
fffffa60`008da000 fffffa60`008e8000   WDFLDR   WDFLDR.SYS   Sat Jan 19 01:32:33 2008 (47919981)
fffff960`000a0000 fffff960`00354000   win32k   win32k.sys   Mon Jun 21 10:05:05 2010 (4C1F7191)
fffffa60`00b32000 fffffa60`00b3b000   WMILIB   WMILIB.SYS   Sat Jan 19 01:33:45 2008 (479199C9)
fffffa60`03072000 fffffa60`0307d000   WsAudio_DeviceS_1_ WsAudio_DeviceS(1).sys Thu Jul 23 08:04:10 2009 (4A6851BA)
fffffa60`03115000 fffffa60`03120000   WsAudio_DeviceS_2_ WsAudio_DeviceS(2).sys Thu Jul 23 08:04:10 2009 (4A6851BA)
fffffa60`03120000 fffffa60`0312b000   WsAudio_DeviceS_3_ WsAudio_DeviceS(3).sys Thu Jul 23 08:04:10 2009 (4A6851BA)
fffffa60`0312b000 fffffa60`03136000   WsAudio_DeviceS_4_ WsAudio_DeviceS(4).sys Thu Jul 23 08:04:10 2009 (4A6851BA)
fffffa60`03136000 fffffa60`03141000   WsAudio_DeviceS_5_ WsAudio_DeviceS(5).sys Thu Jul 23 08:04:10 2009 (4A6851BA)
fffffa60`08efc000 fffffa60`08f12000   WUDFPf   WUDFPf.sys   Sat Jan 19 01:33:22 2008 (479199B2)
fffffa60`08edc000 fffffa60`08efc000   WUDFRd   WUDFRd.sys   Sat Jan 19 01:33:43 2008 (479199C7)
fffffa60`08f12000 fffffa60`08f1a000   xaudio64 xaudio64.sys Tue Nov 28 19:45:04 2006 (456CD810)
fffffa60`0293e000 fffffa60`029a3000   yk60x64  yk60x64.sys  Fri Jan 18 07:21:20 2008 (479099C0)
Unloaded modules:
fffffa60`070ab000 fffffa60`070c3000   USBSTOR.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`070c3000 fffffa60`070c7000   wdcsam64.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`009ed000 fffffa60`009fb000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffffa60`0200b000 fffffa60`02127000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000

Cause Given by Report Update Driver
Netw5v64.sys file description
Productname: Intel® Wireless WiFi Link Adapter
Description: Intel® Wireless WiFi Link Driver
Company: Intel Corporation

In addition to the above update these instructions must be followed.
Outdated drivers
Code: 
  mdmxsdk.sys  Mon Jun 19 17:27:26 2006 
 secdrv.SYS   Wed Sep 13 09:18:38 2006 
 peauth.sys   Mon Oct 23 07:57:00 2006 
 swenum.sys   Thu Nov 02 05:37:33 2006 
 xaudio64.sys Tue Nov 28 19:45:04 2006 
 pcouffin.sys Tue Dec 05 09:39:30 2006 
 CAX_CNXT.sys Fri Dec 22 15:29:46 2006 
 CAXHWAZL.sys Fri Dec 22 15:30:47 2006 
 CAX_DPV.sys  Fri Dec 22 15:33:24 2006 
 regi.sys     Mon Apr 16 11:19:10 2007 
 SFEP.sys     Fri Aug 03 01:35:53 2007 
 Apfiltr.sys  Wed Dec 12 04:05:51 2007

The reports that you have submitted reveal clues to the cause of your problem. They do not give a definitive answer. The more reports that we receive the more clues are made available improving our chances of finding a solution to your problem. You may have to experience several more BSODs until the final answer is discovered.

If overclocking restore normal settings

SFC /scannow
System Files - SFC Command
Update outdated listed drivers. If I have inadvertently listed any Microsoft Drivers, they can be ignored. If the list is extensive I have included the driver verifier test so that you may determine which drivers are in need of immediate attention.

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done:
http://www.duplexsecure.com/en/faq

Scan with your Anti Virus

How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- The most common drivers are listed on this page: http://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html
To remove any left over driver remnants, especially from graphics cards, use driver sweeper
www.guru3d.com/category/driversweeper/
You can also locate information about your driver using this information
http://www.sevenforums.com/tutorials/96442-device-manager-finding-unknown-devices.html

After performing all of the above, post back with any new BSOD reports, or indicate that the attempted repairs were successful.
If any links do not work, if clicked, please copy and paste to browser address bar.
. It is very important to remember that the dump reports only give clues as to the problem and although it is very easy to analyze only one or two, usually more are needed. If you experience additional BSOD after installing a current version of the driver in question, be sure to post so that we can use the additional information to assist you in preventing the BSOD's

Done
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Hi Richc,

I've completed the suggestions mention in your reponse still geting errors! :mad:

I've attatched further files for your inspection.

Thanks
 

Attachments

  • sfcdetails.txt
    202.4 KB · Views: 66

My Computer

System One

  • Manufacturer/Model
    Sony Vaio
I spot check the files. Some of the old drivers are still there. They must be replaced.
The new reports look like driver problems.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Hi Richc,

I've updated the drivers as mention.

mdmxsdk.sys Mon Jun 19 17:27:26 2006 (updated Modem_Driver_Conexant_7.62 WF_7.62.00.50)
secdrv.SYS Wed Sep 13 09:18:38 2006 (Windows Update)
peauth.sys Mon Oct 23 07:57:00 2006 (Windows Update)
swenum.sys Thu Nov 02 05:37:33 2006 (Windows Update)
xaudio64.sys Tue Nov 28 19:45:04 2006 (updated Modem_Driver_Conexant_7.62 WF_7.62.00.50)
pcouffin.sys Tue Dec 05 09:39:30 2006 (updated AnyDVD)
CAX_CNXT.sys Fri Dec 22 15:29:46 2006 (updated Modem_Driver_Conexant_7.62 WF_7.62.00.50)
CAXHWAZL.sys Fri Dec 22 15:30:47 2006 (updated Modem_Driver_Conexant_7.62 WF_7.62.00.50)
CAX_DPV.sys Fri Dec 22 15:33:24 2006 (updated Modem_Driver_Conexant_7.62 WF_7.62.00.50)
regi.sys Mon Apr 16 11:19:10 2007 (updated WinDVD)
SFEP.sys Fri Aug 03 01:35:53 2007 (Sony Firmware Extension Parser) this the latest driver i could find
Apfiltr.sys Wed Dec 12 04:05:51 2007 (Alps pointing device) this the latest driver i could find

Can you advise me on any further action I need to take?

Regards,
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio
Unistall sptd as previoulsy suggested.
This driver is probably associated with Daemon Tools or Alchohol 120%

I will check future dumps after you have acted on all the suggestions.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I've now completed the above including:

"HKEY_LOCAL_MACHINE\System\CurrentControlSet\ Services\sptd" registry key in REGEDIT and set DWORD Start value to 4 (i.e. disabled).

Now when I boot into Windows 'Normal Mode' I now get the Blue Screen when it loads the side bar with all the widgets. Could this error found in 'sfcdetails.txt' have created this, if so how do I fix it?

2010-11-03 16:44:25, Info CSI 0000032f [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2010-11-03 16:44:25, Info CSI 00000331 [SR] Cannot repair member file [l:24{12}]"settings.ini" of Microsoft-Windows-Sidebar, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2010-11-03 16:44:25, Info CSI 00000332 [SR] This component was referenced by [l:162{81}]"Package_17_for_KB948465~31bf3856ad364e35~amd64~~6.0.1.18005.948465-60_neutral_GDR"
Click to expand...

Thanks again for your feedback :D
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio
I dont understand why you are changing the Registry. You just had to uninstall drivers. You can make your computer toast by making changes to the registry.
Ill check your reports tomorrow, if someone else does not come by.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

<H4>STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

Code: 
 Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Code: 
[B]Copyright (c) Microsoft Corporation. All rights reserved.[/B]
 
 
[B]Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp2_Windows_NT6_BSOD_jcgriff2[1].zip\Windows_NT6_BSOD_jcgriff2\Mini110310-06.dmp][/B]
[B]Mini Kernel Dump File: Only registers and stack trace are available[/B]
 
[B]Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols[/B]
[B]Executable search path is: [/B]
[B]Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x64[/B]
[B]Product: WinNt, suite: TerminalServer SingleUserTS Personal[/B]
[B]Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458[/B]
[B]Machine Name:[/B]
[B]Kernel base = 0xfffff800`03060000 PsLoadedModuleList = 0xfffff800`03224dd0[/B]
[B]Debug session time: Wed Nov  3 15:32:12.612 2010 (GMT-4)[/B]
[B]System Uptime: 0 days 3:50:57.261[/B]
[B]Loading Kernel Symbols[/B]
[B]...............................................................[/B]
[B]..................................................[/B]
[B]Loading User Symbols[/B]
[B]Loading unloaded module list[/B]
[B]....[/B]
[B]*******************************************************************************[/B]
[B]*                                                                             *[/B]
[B]*                        Bugcheck Analysis                                    *[/B]
[B]*                                                                             *[/B]
[B]*******************************************************************************[/B]
 
[B]Use !analyze -v to get detailed debugging information.[/B]
 
[B]BugCheck 1E, {ffffffffc0000005, fffff800030921aa, 0, 7efa0000}[/B]
 
[B]Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+3a )[/B]
 
[B]Followup: MachineOwner[/B]
[B]---------[/B]
 
[B]1: kd> !analyze -v[/B]
[B]*******************************************************************************[/B]
[B]*                                                                             *[/B]
[B]*                        Bugcheck Analysis                                    *[/B]
[B]*                                                                             *[/B]
[B]*******************************************************************************[/B]
 
[B]KMODE_EXCEPTION_NOT_HANDLED (1e)[/B]
[B]This is a very common bugcheck.  Usually the exception address pinpoints[/B]
[B]the driver/function that caused the problem.  Always note this address[/B]
[B]as well as the link date of the driver/image that contains this address.[/B]
[B]Arguments:[/B]
[B]Arg1: ffffffffc0000005, The exception code that was not handled[/B]
[B]Arg2: fffff800030921aa, The address that the exception occurred at[/B]
[B]Arg3: 0000000000000000, Parameter 0 of the exception[/B]
[B]Arg4: 000000007efa0000, Parameter 1 of the exception[/B]
 
[B]Debugging Details:[/B]
[B]------------------[/B]
 
 
[B]EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.[/B]
 
[B]FAULTING_IP: [/B]
[B]nt!RtlImageNtHeaderEx+3a[/B]
[B]fffff800`030921aa 66813a4d5a      cmp     word ptr [rdx],5A4Dh[/B]
 
[B]EXCEPTION_PARAMETER1:  0000000000000000[/B]
 
[B]EXCEPTION_PARAMETER2:  000000007efa0000[/B]
 
[B]READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003287080[/B]
[B]000000007efa0000 [/B]
 
[B]CUSTOMER_CRASH_COUNT:  6[/B]
 
[B]DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT[/B]
 
[B]BUGCHECK_STR:  0x1E[/B]
 
[B]PROCESS_NAME:  iexplore.exe[/B]
 
[B]CURRENT_IRQL:  0[/B]
 
[B]TRAP_FRAME:  fffffa60019fc520 -- (.trap 0xfffffa60019fc520)[/B]
[B]NOTE: The trap frame does not contain all registers.[/B]
[B]Some register values may be zeroed or incorrect.[/B]
[B]rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000001[/B]
[B]rdx=000000007efa0000 rsi=0000000000000000 rdi=0000000000000000[/B]
[B]rip=fffff800030921aa rsp=fffffa60019fc6b8 rbp=fffffa60019fc7f0[/B]
[B]r8=0000000000000000  r9=fffffa60019fc6f8 r10=0000000000000000[/B]
[B]r11=0000000000000000 r12=0000000000000000 r13=0000000000000000[/B]
[B]r14=0000000000000000 r15=0000000000000000[/B]
[B]iopl=0         nv up ei pl nz na pe nc[/B]
[B]nt!RtlImageNtHeaderEx+0x3a:[/B]
[B]fffff800`030921aa 66813a4d5a      cmp     word ptr [rdx],5A4Dh ds:0001:00000000`7efa0000=????[/B]
[B]Resetting default scope[/B]
 
[B]LAST_CONTROL_TRANSFER:  from fffff8000309cb07 to fffff800030ba4d0[/B]
 
[B]STACK_TEXT:  [/B]
[B]fffffa60`019fbd38 fffff800`0309cb07 : 00000000`0000001e ffffffff`c0000005 fffff800`030921aa 00000000`00000000 : nt!KeBugCheckEx[/B]
[B]fffffa60`019fbd40 fffff800`030ba329 : fffffa60`019fc478 fffffa60`071008c0 fffffa60`019fc520 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x29117[/B]
[B]fffffa60`019fc340 fffff800`030b9125 : 00000000`00000000 fffffa60`00000002 fffffa80`06317d00 fffffa60`071008c0 : nt!KiExceptionDispatch+0xa9[/B]
[B]fffffa60`019fc520 fffff800`030921aa : fffff800`03095896 00000000`00000010 00000000`00000086 fffffa60`019fc6e8 : nt!KiPageFault+0x1e5[/B]
[B]fffffa60`019fc6b8 fffff800`03095896 : 00000000`00000010 00000000`00000086 fffffa60`019fc6e8 fffffa60`019fc7f0 : nt!RtlImageNtHeaderEx+0x3a[/B]
[B]fffffa60`019fc6c0 fffffa80`0532dbc6 : fffffa60`019fcac0 00000000`00000000 fffffa80`05332260 fffffa80`05336300 : nt!RtlImageNtHeader+0x1e[/B]
[B]fffffa60`019fc6f0 fffffa60`019fcac0 : 00000000`00000000 fffffa80`05332260 fffffa80`05336300 00000000`00000000 : 0xfffffa80`0532dbc6[/B]
[B]fffffa60`019fc6f8 00000000`00000000 : fffffa80`05332260 fffffa80`05336300 00000000`00000000 00000000`00000000 : 0xfffffa60`019fcac0[/B]

You have two codes as shown above. They all show a kernal driver as the cause netkrnlmp.exe. This is rarely the true cause but show that a driver may be the cause of the problem, but which one?


Use the driver verifier to find any bad drivers. Save all of your documents as the verifier does create BSOD. In a few cases it has caused problems booting, but they were all fixed.

Enable the Driver Verifier
www.sevenforums.com/crash-lockup-debug-how/65331-using-driver-verifier-identify-issues-drivers.html





</H4>
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Hi Richc,

Firstly sorry for messing with the registry! From your initial instruction to remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. I proceeded to run SPTDinst-v174-x64.exe to uninstal SPTD, it reported back 'No SPTD version was detected' so consequently when you then and now mention to remove it I thought it must be showing up in the report I sent you of which I then proceeded to disable it from the registry. I now know it was a dumb thing to do, I have restored it back to its original setting.

I will now proceed to use the Verifier utility
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio
Go to search
type cmd
in cmd type driverquery
Make sure sptd is gone.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
richc46 said:
STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility

<H4>STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

Code: 
 Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Code: 
[B]Copyright (c) Microsoft Corporation. All rights reserved.[/B]
 
 
[B]Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp2_Windows_NT6_BSOD_jcgriff2[1].zip\Windows_NT6_BSOD_jcgriff2\Mini110310-06.dmp][/B]
[B]Mini Kernel Dump File: Only registers and stack trace are available[/B]
 
[B]Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols[/B]
[B]Executable search path is: [/B]
[B]Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x64[/B]
[B]Product: WinNt, suite: TerminalServer SingleUserTS Personal[/B]
[B]Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458[/B]
[B]Machine Name:[/B]
[B]Kernel base = 0xfffff800`03060000 PsLoadedModuleList = 0xfffff800`03224dd0[/B]
[B]Debug session time: Wed Nov  3 15:32:12.612 2010 (GMT-4)[/B]
[B]System Uptime: 0 days 3:50:57.261[/B]
[B]Loading Kernel Symbols[/B]
[B]...............................................................[/B]
[B]..................................................[/B]
[B]Loading User Symbols[/B]
[B]Loading unloaded module list[/B]
[B]....[/B]
[B]*******************************************************************************[/B]
[B]*                                                                             *[/B]
[B]*                        Bugcheck Analysis                                    *[/B]
[B]*                                                                             *[/B]
[B]*******************************************************************************[/B]
 
[B]Use !analyze -v to get detailed debugging information.[/B]
 
[B]BugCheck 1E, {ffffffffc0000005, fffff800030921aa, 0, 7efa0000}[/B]
 
[B]Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+3a )[/B]
 
[B]Followup: MachineOwner[/B]
[B]---------[/B]
 
[B]1: kd> !analyze -v[/B]
[B]*******************************************************************************[/B]
[B]*                                                                             *[/B]
[B]*                        Bugcheck Analysis                                    *[/B]
[B]*                                                                             *[/B]
[B]*******************************************************************************[/B]
 
[B]KMODE_EXCEPTION_NOT_HANDLED (1e)[/B]
[B]This is a very common bugcheck.  Usually the exception address pinpoints[/B]
[B]the driver/function that caused the problem.  Always note this address[/B]
[B]as well as the link date of the driver/image that contains this address.[/B]
[B]Arguments:[/B]
[B]Arg1: ffffffffc0000005, The exception code that was not handled[/B]
[B]Arg2: fffff800030921aa, The address that the exception occurred at[/B]
[B]Arg3: 0000000000000000, Parameter 0 of the exception[/B]
[B]Arg4: 000000007efa0000, Parameter 1 of the exception[/B]
 
[B]Debugging Details:[/B]
[B]------------------[/B]
 
 
[B]EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.[/B]
 
[B]FAULTING_IP: [/B]
[B]nt!RtlImageNtHeaderEx+3a[/B]
[B]fffff800`030921aa 66813a4d5a      cmp     word ptr [rdx],5A4Dh[/B]
 
[B]EXCEPTION_PARAMETER1:  0000000000000000[/B]
 
[B]EXCEPTION_PARAMETER2:  000000007efa0000[/B]
 
[B]READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003287080[/B]
[B]000000007efa0000 [/B]
 
[B]CUSTOMER_CRASH_COUNT:  6[/B]
 
[B]DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT[/B]
 
[B]BUGCHECK_STR:  0x1E[/B]
 
[B]PROCESS_NAME:  iexplore.exe[/B]
 
[B]CURRENT_IRQL:  0[/B]
 
[B]TRAP_FRAME:  fffffa60019fc520 -- (.trap 0xfffffa60019fc520)[/B]
[B]NOTE: The trap frame does not contain all registers.[/B]
[B]Some register values may be zeroed or incorrect.[/B]
[B]rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000001[/B]
[B]rdx=000000007efa0000 rsi=0000000000000000 rdi=0000000000000000[/B]
[B]rip=fffff800030921aa rsp=fffffa60019fc6b8 rbp=fffffa60019fc7f0[/B]
[B]r8=0000000000000000  r9=fffffa60019fc6f8 r10=0000000000000000[/B]
[B]r11=0000000000000000 r12=0000000000000000 r13=0000000000000000[/B]
[B]r14=0000000000000000 r15=0000000000000000[/B]
[B]iopl=0         nv up ei pl nz na pe nc[/B]
[B]nt!RtlImageNtHeaderEx+0x3a:[/B]
[B]fffff800`030921aa 66813a4d5a      cmp     word ptr [rdx],5A4Dh ds:0001:00000000`7efa0000=????[/B]
[B]Resetting default scope[/B]
 
[B]LAST_CONTROL_TRANSFER:  from fffff8000309cb07 to fffff800030ba4d0[/B]
 
[B]STACK_TEXT:  [/B]
[B]fffffa60`019fbd38 fffff800`0309cb07 : 00000000`0000001e ffffffff`c0000005 fffff800`030921aa 00000000`00000000 : nt!KeBugCheckEx[/B]
[B]fffffa60`019fbd40 fffff800`030ba329 : fffffa60`019fc478 fffffa60`071008c0 fffffa60`019fc520 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x29117[/B]
[B]fffffa60`019fc340 fffff800`030b9125 : 00000000`00000000 fffffa60`00000002 fffffa80`06317d00 fffffa60`071008c0 : nt!KiExceptionDispatch+0xa9[/B]
[B]fffffa60`019fc520 fffff800`030921aa : fffff800`03095896 00000000`00000010 00000000`00000086 fffffa60`019fc6e8 : nt!KiPageFault+0x1e5[/B]
[B]fffffa60`019fc6b8 fffff800`03095896 : 00000000`00000010 00000000`00000086 fffffa60`019fc6e8 fffffa60`019fc7f0 : nt!RtlImageNtHeaderEx+0x3a[/B]
[B]fffffa60`019fc6c0 fffffa80`0532dbc6 : fffffa60`019fcac0 00000000`00000000 fffffa80`05332260 fffffa80`05336300 : nt!RtlImageNtHeader+0x1e[/B]
[B]fffffa60`019fc6f0 fffffa60`019fcac0 : 00000000`00000000 fffffa80`05332260 fffffa80`05336300 00000000`00000000 : 0xfffffa80`0532dbc6[/B]
[B]fffffa60`019fc6f8 00000000`00000000 : fffffa80`05332260 fffffa80`05336300 00000000`00000000 00000000`00000000 : 0xfffffa60`019fcac0[/B]

You have two codes as shown above. They all show a kernal driver as the cause netkrnlmp.exe. This is rarely the true cause but show that a driver may be the cause of the problem, but which one?


Use the driver verifier to find any bad drivers. Save all of your documents as the verifier does create BSOD. In a few cases it has caused problems booting, but they were all fixed.

Enable the Driver Verifier
www.sevenforums.com/crash-lockup-debug-how/65331-using-driver-verifier-identify-issues-drivers.html




</H4>
Click to expand...

As given in my prior post
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I tried the above only gets as far as Microsoft Corporation with the strobe going from left to right for about 3 to 5 seconds. Then default to startup repair or windows normal. I'm now back into safe mode. What next?
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio
The only thing that I can say at this juncture is be sure that you have followed the insturctions carefully.
Try again and if the problem continues, I will try to get help on the verifier.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Hi Richc,

I'm now running in Windows Standered for around 3 hours without blue screen crash. there were isues with some programs not running but on the whole I'm able to carry out tasks such as back-up data and will perform a Easy Transfer of all my setting & data from my C:\ drive. I want to install Windows 7 an6y thoughts on what I need to consider.

I've attached the info from the Verifier

Regards
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Two salient points from your last dump
It is not definitive. It indicates that the cause is a driver ntkrnlnp.exe. This is a kernal driver (lead driver) and is rarely the cause

Point 2. The report does not show the verifier as enabled.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Take your time, I will be here to help.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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