laptop fell, cant get to reboot windows

sandrick

Member
hi everybo.
dy,
i need help. my laptop fell and now when i turn it on my fan is making a whiteling sound. it still works but i get a black screen with a text ,

windows error recovery

windows failed to start. a recent hard or software change might be the cause.
if windows files have been damaged or configured incorrectly, startup repair can help diagnose and fix the problem. if power was interrupted during startup, choose star windows normally

launch startup repair(recomended)
start windows normally

i tried starting with windows normally and it said(after the screen was black for a long time)

windows cannot be started

and then it send me to:

system recovery options

i select US keyboard, and clicked on next. it said

system recovery options

non of the suggested options helped. i dont wanna do it with the recovery disc yet, since i dont wanna loose all my data.

HEEEEEEEEEEEEEELP!!!!
 

My Computer

Welcome
This is all we have. You may have to reinstall or use recovery. If it was from a fall it sounds like hardware. In that event trying to boot will not work. You must bring it in for repair.

If you create a recovery DVD, you may be able to boot to recovery options
Create A Recovery DVD

The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options

If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.





Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.
  • Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista? If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came with your computer or go to the manufacturer's website.
  • Change restart settings in safe mode. If your computer is stuck in a loop where Windows fails, attempts to restart, and then fails again repeatedly, restart your computer in safe mode and select the Disable automatic restart on system failure checkbox. For more information, see Advanced startup options (including safe mode).
  • Reinstall. If no other options have solved the problem, and you are sure that your computer's hardware is functioning normally, you might need to reinstall Windows. A custom (clean) installation of Windows will permanently delete all of the files on your computer and reinstall Windows, so only use this option if all other recovery options have been unsuccessful. After the installation, you will need to reinstall your programs and restore your files from backup copies. For more information, see Installing and reinstalling Windows**.
If it is a hardware problem from the fall not much that we can do.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
unfortunatly the computer wont even give us the option of starting in safe mode. i cant get past the recovery screens and it just keeps telling me windows is unable to start.
 

My Computer

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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