HP G60 Notebook PC
Pentium Dual-core CPU t4200
3.00 GB RAM
Windows Vista Home Premium 32bit
For the past week laptop has been displaying message that Windows 6002 build is not genuine. There were also error messages regarding memory and security. On Saturday a friend came over with an external flash drive and copied some Photoshop files. That was the last driver that was installed. The last Windows security update was for Microsoft Office 2007 compatibility which was installed on 11/10/10. Yesterday BSOD appeared:
A problem has been detected and windows has been shut down to prevent damage to your computer.
If this is the first time you've seen this stop error screen, restart your computer, If this screen appears again, follow these steps.
Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart your computer, press F8 to select advanced startup options, and then select safe mode.
***STOP: 0x0000007e (0xc0000006, 0x8211d0bc, 0xb09cc930, 0xb09cc62c)
Collecting data for crash dump...
initializing disk for crash dump...
beginning dump of physical memory...
dumping physical memory to disk: 100
physical memory dump complete.
Contact your system administrator or technical support group for further assistance.
I have started the computer in Safe Mode with networking and have been researching crash issues/fixes, which led me to this forum. I am not a computer expert, but I am a do-it-yourselfer and I hope that I have followed the rules re: posting, uploading dump file, etc.
I tried to run the Reliability and Performance Monitor check but received error message: "Error: And error occured while attempting to generate the report. System cannot find path specified".
I hope this is enough information to provide me some guidance.
Thanks in advance!!