BSOD problems, need help.

C

CoreyKoehn

Member
Vista Home Premium 32-bit
Vista x64
OEM
Got the computer on June 20th 2006
OS was installed about a month ago, but i had gotten the same BSOD before we installed 32-bit

I get the BSOD while playing games on my computer, sometimes happens after 2 hours or more and sometimes within 30, ive done a memtest several times and checked the temps of my video card, gpu and cpu while playing the game, any help is appreciated. I can add more info if need be.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion a6645f
    CPU
    AMD Athlon(tm) Dual Core Processor 4850e 2.50 GHz
    Motherboard
    PEGATRON CORPORATION NARRA3
    Graphics Card(s)
    Nvidia GeForce 9800 GT
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HP w1907 19.0"
    Screen Resolution
    1440 * 900
I need special software to diagnose your problem. I will be home on Friday. If no one else helps, you can count on me.

Make a post on Friday to remind me
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
Alright Rich will do, thanks. And Lottiemansion, i tried that earlier today and i uninstalled the drivers but when i went to reinstall, it failed and i had to do a system restore. When uninstalling do i have to do anything in particular?
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion a6645f
    CPU
    AMD Athlon(tm) Dual Core Processor 4850e 2.50 GHz
    Motherboard
    PEGATRON CORPORATION NARRA3
    Graphics Card(s)
    Nvidia GeForce 9800 GT
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HP w1907 19.0"
    Screen Resolution
    1440 * 900

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
Alright i uninstalled the drivers, ran ccleaner and im about to install the new drivers off the Nvidia site.
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion a6645f
    CPU
    AMD Athlon(tm) Dual Core Processor 4850e 2.50 GHz
    Motherboard
    PEGATRON CORPORATION NARRA3
    Graphics Card(s)
    Nvidia GeForce 9800 GT
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HP w1907 19.0"
    Screen Resolution
    1440 * 900
Wait what...now when i tried to install the drivers it said, Could not find compatible hardware o.o but i know i downloaded the right one.
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion a6645f
    CPU
    AMD Athlon(tm) Dual Core Processor 4850e 2.50 GHz
    Motherboard
    PEGATRON CORPORATION NARRA3
    Graphics Card(s)
    Nvidia GeForce 9800 GT
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HP w1907 19.0"
    Screen Resolution
    1440 * 900
Hi,

Try a reboot & use the driver installer you downloaded to install not Windows!
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
Well it started to install but the same thing happened, while installing it freezes when its like 1/7th of the way done and eventually says it failed to install.
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion a6645f
    CPU
    AMD Athlon(tm) Dual Core Processor 4850e 2.50 GHz
    Motherboard
    PEGATRON CORPORATION NARRA3
    Graphics Card(s)
    Nvidia GeForce 9800 GT
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HP w1907 19.0"
    Screen Resolution
    1440 * 900

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Hi,

The file BSOD breakdown points to two files:-

ntoskrnl.exe
nvlddmkm.sys


Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Machine Name:
Kernel base = 0x81c39000 PsLoadedModuleList = 0x81d50c70
Debug session time: Wed Dec 15 02:30:48.132 2010 (GMT+0)
System Uptime: 0 days 20:30:46.942
Unable to load image ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Loading Kernel Symbols
...............................................................
................................................................
..................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 101, {61, 0, 803d1120, 1}
Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts.
Arguments:
Arg1: 00000061, Clock interrupt time out interval in nominal clock ticks.
Arg2: 00000000, 0.
Arg3: 803d1120, The PRCB address of the hung processor.
Arg4: 00000001, 0.
Debugging Details:
------------------

BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_2_PROC
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
CURRENT_IRQL: 0
STACK_TEXT:
995d08dc 81ce48c5 00000101 00000061 00000000 nt!MiLoadImageSection+0x152
995d0910 81ce66bd 0000641b 000000d1 995d09a8 nt!PspTerminateThreadByPointer+0xdf
995d0920 81c5cf1c badb0d00 00000000 8e369029 nt!MiCreateImageFileMap+0x1f
995d09a8 81e702f3 00000001 cc9be9cd 00000053 nt!ExAcquireResourceSharedLite+0x69
995d0d4c 81c83c7a 00000053 002b5b28 00000002 nt!_NULL_IMPORT_DESCRIPTOR <PERF> (nt+0x2372f3)
995d0d64 76f45e74 badb0d00 0077f9b4 00000000 nt!MiResolveMappedFileFault+0x1db
WARNING: Frame IP not in any known module. Following frames may be wrong.
995d0d78 00000000 00000000 00000000 00000000 0x76f45e74

STACK_COMMAND: kb
SYMBOL_NAME: ANALYSIS_INCONCLUSIVE
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: Unknown_Module
IMAGE_NAME: Unknown_Image
DEBUG_FLR_IMAGE_TIMESTAMP: 0
FAILURE_BUCKET_ID: CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE
BUCKET_ID: CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE
Followup: MachineOwner
Click to expand...
 

Attachments

  • BSOD (Nvidia).jpg
    BSOD (Nvidia).jpg
    50.7 KB · Views: 27

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
Ok so, in safe mode i tried from the desktop and it downloaded the Graphics Driver this time but failed to install the PhysX System Software and 3D Vision Driver wasnt installed either.
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion a6645f
    CPU
    AMD Athlon(tm) Dual Core Processor 4850e 2.50 GHz
    Motherboard
    PEGATRON CORPORATION NARRA3
    Graphics Card(s)
    Nvidia GeForce 9800 GT
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HP w1907 19.0"
    Screen Resolution
    1440 * 900
oh i see, so what do i need to do to possibly fix this problem?
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion a6645f
    CPU
    AMD Athlon(tm) Dual Core Processor 4850e 2.50 GHz
    Motherboard
    PEGATRON CORPORATION NARRA3
    Graphics Card(s)
    Nvidia GeForce 9800 GT
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HP w1907 19.0"
    Screen Resolution
    1440 * 900
Hi again,

Try un-installing the Daemon tools (sptd.sys) as this has caused issues before!

Go again with the install.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
CoreyKoehn said:
Vista Home Premium 32-bit
Vista x64
OEM
Got the computer on June 20th 2006
OS was installed about a month ago, but i had gotten the same BSOD before we installed 32-bit

I get the BSOD while playing games on my computer, sometimes happens after 2 hours or more and sometimes within 30, ive done a memtest several times and checked the temps of my video card, gpu and cpu while playing the game, any help is appreciated. I can add more info if need be.
Click to expand...
Hi

From the above it not exactly clear which Windows system we are actually looking in to "Previous, 32 or 64 bit"?

Any errors that exist in the system prior to upgrade will be transfered during the upgrade/ update.

Therefore: - Please expand on that if you would.
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
im using Vista Home Premium 32-bit, i used to have 64-bit but i changed to 32-bit, also ive looked for any trace of Daemon tools and couldn't find any and i searched directly for sptd.sys but no results, how may i go about removing it?
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion a6645f
    CPU
    AMD Athlon(tm) Dual Core Processor 4850e 2.50 GHz
    Motherboard
    PEGATRON CORPORATION NARRA3
    Graphics Card(s)
    Nvidia GeForce 9800 GT
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HP w1907 19.0"
    Screen Resolution
    1440 * 900
Well ive been running my game perfectly fine for an hour and 40 minutes now, perhaps all i needed to do was reinstall drivers for my video card. Will post if/when i get a BSOD
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion a6645f
    CPU
    AMD Athlon(tm) Dual Core Processor 4850e 2.50 GHz
    Motherboard
    PEGATRON CORPORATION NARRA3
    Graphics Card(s)
    Nvidia GeForce 9800 GT
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HP w1907 19.0"
    Screen Resolution
    1440 * 900

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
ok, so after about 7 hours of playing perfectly i blue screened again with same error. So i went and downloaded the SPTD thing which actually was an update and then rebooted like it said, so is that all i needed to do to remove it? And also earlier in this thread you mentioned the BSOD minidump had pointed to ntoskrnl.exe and nvlddmkm.sys so what should i do to fix those?
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion a6645f
    CPU
    AMD Athlon(tm) Dual Core Processor 4850e 2.50 GHz
    Motherboard
    PEGATRON CORPORATION NARRA3
    Graphics Card(s)
    Nvidia GeForce 9800 GT
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    HP w1907 19.0"
    Screen Resolution
    1440 * 900
Go to search
type cmd
then with it appears right click
then run as administrator
In cmd type driverquery. Is SPTD gone?
Forget ntoskrnl
That is a Microsoft Kernal Driver, its not the problem.
For the other one go to the website and update. If BSOD returns, post the new dump report. The one that you posted is inconclusive the drivers mentioned are probably not the cause and Ntoskrnl is rarely the cause in any scenario.
Nvlddmkm.sys file description
Productname: NVIDIA Compatible Windows Vista Kernel Mode Driver, Version 175.30 Description: NVIDIA Compatible Windows Vista Kernel Mode Driver, Version 175.30 Company: NVIDIA Corporation

Use option 2
http://www.nvidia.com/Download/index.aspx?lang=en-us
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
You must log in or register to reply here.
Back
Top