Paragon Hard Disk Manager Suite & USB External Hard Drive

Fiery

Member
Gday

I have emailed Paragon and am awaiting there reply, but you guys seem to know a lot more and try and solve the problem :)

Up to this point I have used either Acronis or Paragon for my backups, I prefer Paragon over Acronis, mainly because the restore by Paragon is far quicker.

I have both bootable CD's, but in this instance I would like to concentrate on Paragon.

I downloaded Paragon's Advanced Recovery CD. 2009 Build 6730. Put it in my rom and booted ....... looked at a black screen for 10 minutes. Removed it and rebooted, it got stuck at the loading of Vista, then I got another black screen no hard drive movement.

Rebooted again, this time with the regular Paragon bootable CD. It booted into the recovery console.

Now this is where things go from bad to worse. I tried finding my OS, after a lengthy period I received an error disk 2 i/o fault!!! ....... no operating system found.

Now disk 2 is my external hard drive where my backups are kept.

So I rebooted with the CD in, went into the recovery console and clicked on "safe restore", after playing the waiting game I get a message disk 2 i/o fault!!!.

Took out the Paragon CD, put in the Vista one, tried a repair, but there was no OS to repair :mad:.

So I installed Vista, and because I didn't want to have to reinstall all of my programs again (yer lazy I know, but that's what backup's are for).

Checked with the fresh install, that my two external hard drives, had there drivers and were present. They were both accounted for in Vista.

So put back in the Paragon bootable CD, got to the recovery console, tried a "normal restore" and once again got disk 2 i/o fault!!!. So I tried a "safe restore" same error message. Back tracked to see if my OS was still there and IT HAD GONE!! :cry:

So again I installed Vista, checked with the fresh install, that my two external hard drives, had there drivers and were present. They were both accounted for in Vista.

Put back in the Paragon bootable CD, got to the recovery console, tried a "safe restore" and once again got disk 2 i/o fault!!!. Back tracked to see if my OS was still there and IT HAD GONE AGAIN!! :sa:

So yet again I installed Vista, this time I tried copying over the latest backup to a partition that the Paragon recovery console could read.

Tried again, and yup you guessed it lost the OS again, this time the error message was disk 0 i/o fault!!!

Once again I installed Vista, this time however I installed the Paragon software, initially it wouldn't find my backups, but I was like a dog with a bone and eventually got Paragon to locate them.

This time I tried a restore from the Windows environment, crossed my fingers, my eyes and my legs, eventually Paragon said it needed to reboot to continue the operation. I rebooted, and the recovery looked promising, but I could not sit there and watch it, waiting for it to fail, so I went and watched the TV for a couple of hours.

I came back to my PC, and OMG shock horror, EVERYTHING WAS BACK! :party:.

Now for the question, I have used the recovery console before and it found my USB external hard drives, why this time could it not?

Footnote : I also tried my Acronis bootable CD, it loaded, then the screen went black.

I have since done a backup to my external, just to make sure it was still viable, it worked without a hitch. I also did a backup on a partition, that is on a different hard drive to my OS, just in case I run into this problem again. Whether or not it will be read is a whole different story.
 

My Computer

System One

  • Manufacturer/Model
    Homebuilt
    CPU
    AMD Phenom II x 4 965
    Motherboard
    Gigabyte GA-MA770T-UD3P
    Memory
    4GB DDR3
    Graphics Card(s)
    Nvidia GeForce GTX 750 TI
    Sound Card
    Creative Sound Blaster X-Fi Xtreme Audio
    Monitor(s) Displays
    Phillips 19"
    Screen Resolution
    1280 x 1024
    Hard Drives
    1 x 128GB Samsung 840 Pro SSD
    1 x 1TB Sata
    1 x 160GB IDE
    1 x 2Tb WD External My Book Elite
    1 x 1TB WD External My Book Elite
    1 x 4TB WD External My Book
    PSU
    Thermaltake 850W XT
    Case
    Coolermaster Storm Sniper Black Edition
    Cooling
    AC-ALPINE-64PRO ARTIC COOLING
    Keyboard
    12 year old Compaq, cant see any of the letters anymore :)
    Mouse
    Microflacid Sterile
    Internet Speed
    ADSL2+
    Other Info
    My husband and I divorced over religious differences.. He thought he was God and I didn't.
Anyone?
 

My Computer

System One

  • Manufacturer/Model
    Homebuilt
    CPU
    AMD Phenom II x 4 965
    Motherboard
    Gigabyte GA-MA770T-UD3P
    Memory
    4GB DDR3
    Graphics Card(s)
    Nvidia GeForce GTX 750 TI
    Sound Card
    Creative Sound Blaster X-Fi Xtreme Audio
    Monitor(s) Displays
    Phillips 19"
    Screen Resolution
    1280 x 1024
    Hard Drives
    1 x 128GB Samsung 840 Pro SSD
    1 x 1TB Sata
    1 x 160GB IDE
    1 x 2Tb WD External My Book Elite
    1 x 1TB WD External My Book Elite
    1 x 4TB WD External My Book
    PSU
    Thermaltake 850W XT
    Case
    Coolermaster Storm Sniper Black Edition
    Cooling
    AC-ALPINE-64PRO ARTIC COOLING
    Keyboard
    12 year old Compaq, cant see any of the letters anymore :)
    Mouse
    Microflacid Sterile
    Internet Speed
    ADSL2+
    Other Info
    My husband and I divorced over religious differences.. He thought he was God and I didn't.
Hi,

First I am not sure of the cause but suggest it is an issue caused by the "Selected drivers" as part of the build which are installed on the bootable CD.

Do you have a menu to select which drivers are loaded at boot time?
What options are there during boot?

If you are "Imaging" the drive, I would recommend Norton Ghost, even on OEM recovery partitions.

FYI

I only use Paragon as part of a recovery process through Windows on a data drive etc....
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
Hi,

First I am not sure of the cause but suggest it is an issue caused by the "Selected drivers" as part of the build which are installed on the bootable CD.

Do you have a menu to select which drivers are loaded at boot time?
What options are there during boot?

If you are "Imaging" the drive, I would recommend Norton Ghost, even on OEM recovery partitions.

FYI

I only use Paragon as part of a recovery process through Windows on a data drive etc....


No, there are no drivers to select from on the boot cd, the odd thing though, although I am now beginning to believe it was a fluke, was I did a "normal restore" using the boot cd, and vista recovered completely.

Also as I said before I have Acronis True Image 2011 with the Plus Pack, which allows you to make a Winpe boot cd.

Because of the lack of support at Acronis I asked in the forums there, if the Acronis Winpe boot cd was like the Paragon Winpe cd, which allows you to do a bare metal backup (I have seen a Win7 video tutorial), I got told to "try it" .. so I did ...and once again tata OS. :zip:

This time I simply re installed vista using my disk, put the Paragon recovery software on it and recovered everything in under 1 hour (including the re install of the OS) :D

I am just confused as to why all of a sudden none of my bootable recovery cd's will work
 

My Computer

System One

  • Manufacturer/Model
    Homebuilt
    CPU
    AMD Phenom II x 4 965
    Motherboard
    Gigabyte GA-MA770T-UD3P
    Memory
    4GB DDR3
    Graphics Card(s)
    Nvidia GeForce GTX 750 TI
    Sound Card
    Creative Sound Blaster X-Fi Xtreme Audio
    Monitor(s) Displays
    Phillips 19"
    Screen Resolution
    1280 x 1024
    Hard Drives
    1 x 128GB Samsung 840 Pro SSD
    1 x 1TB Sata
    1 x 160GB IDE
    1 x 2Tb WD External My Book Elite
    1 x 1TB WD External My Book Elite
    1 x 4TB WD External My Book
    PSU
    Thermaltake 850W XT
    Case
    Coolermaster Storm Sniper Black Edition
    Cooling
    AC-ALPINE-64PRO ARTIC COOLING
    Keyboard
    12 year old Compaq, cant see any of the letters anymore :)
    Mouse
    Microflacid Sterile
    Internet Speed
    ADSL2+
    Other Info
    My husband and I divorced over religious differences.. He thought he was God and I didn't.
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