frequent bsod (help needed) acer aspire x1700 e5300

licorice powder · Jan 16, 2011

hi i'm running a acer aspire x1700 e5300

and there is a frequent bsod for whatever i do, be it surfing the net or running basic games like solitare. It even hangs on startup or when i'm in the middle of anything.
I suspect its a drivers problem. can anyone kindly help on the issue.

when it crashes, it somehow saves some stuff on the minidump,
so I've attached the minidump file below. could anyone pls help?

thx

richc46 · Jan 16, 2011

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
 
Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_Mini011611-01[1].zip\Mini011611-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18267.x86fre.vistasp2_gdr.100608-0458
Machine Name:
Kernel base = 0x81e08000 PsLoadedModuleList = 0x81f1fc70
Debug session time: Sun Jan 16 01:46:07.904 2011 (GMT-5)
System Uptime: 0 days 0:34:14.591
Loading Kernel Symbols
...............................................................
................................................................
....................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 1000008E, {c0000005, 954d8af6, 8bfa1b34, 0}
Probably caused by : hardware ( win32k!_GetDCEx+a6 )
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: c0000005, The exception code that was not handled
Arg2: 954d8af6, The address that the exception occurred at
Arg3: 8bfa1b34, Trap Frame
Arg4: 00000000
Debugging Details:
------------------
 
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAULTING_IP: 
win32k!_GetDCEx+a6
954d8af6 c10274          rol     dword ptr [edx],74h
TRAP_FRAME:  8bfa1b34 -- (.trap 0xffffffff8bfa1b34)
ErrCode = 00000002
eax=fe8006c0 ebx=00000020 ecx=00000207 edx=00000000 esi=00000000 edi=8bfa1c24
eip=954d8af6 esp=8bfa1ba8 ebp=8bfa1bd4 iopl=0         nv up ei pl zr na pe nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
win32k!_GetDCEx+0xa6:
954d8af6 c10274          rol     dword ptr [edx],74h  ds:0023:00000000=????????
Resetting default scope
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x8E
PROCESS_NAME:  csrss.exe
CURRENT_IRQL:  0
MISALIGNED_IP: 
win32k!_GetDCEx+a6
954d8af6 c10274          rol     dword ptr [edx],74h
LAST_CONTROL_TRANSFER:  from 954db3e2 to 954d8af6
STACK_TEXT:  
8bfa1bd4 954db3e2 ffffff8a 9a040aca 00010082 win32k!_GetDCEx+0xa6
8bfa1bf8 9548d628 00000002 8bfa1c24 00000000 win32k!xxxBeginPaint+0x17f
8bfa1c68 9548d426 fe800608 0000000f 00000000 win32k!xxxDesktopWndProcWorker+0x1f0
8bfa1c88 954da3d0 fe800608 0000000f 00000000 win32k!xxxDesktopWndProc+0x4b
8bfa1cb8 95494873 8bfa1cd0 ffac9348 95604360 win32k!xxxDispatchMessage+0x200
8bfa1cf8 9542c60a ffac9348 95604360 00000004 win32k!xxxHandleDesktopMessages+0xc4
8bfa1d34 9542b265 87e71478 00000001 95604360 win32k!xxxDesktopThread+0x1b4
8bfa1d48 954e6fb1 00000004 01c5fa2c 8bfa1d64 win32k!xxxCreateSystemThreads+0x54
8bfa1d58 81e52c7a 00000004 01c5fa6c 77575e74 win32k!NtUserCallNoParam+0x1b
8bfa1d58 77575e74 00000004 01c5fa6c 77575e74 nt!KiFastCallEntry+0x12a
WARNING: Frame IP not in any known module. Following frames may be wrong.
01c5fa6c 00000000 00000000 00000000 00000000 0x77575e74
 
STACK_COMMAND:  kb
FOLLOWUP_IP: 
win32k!_GetDCEx+a6
954d8af6 c10274          rol     dword ptr [edx],74h
SYMBOL_STACK_INDEX:  0
SYMBOL_NAME:  win32k!_GetDCEx+a6
FOLLOWUP_NAME:  MachineOwner
IMAGE_NAME:  hardware
DEBUG_FLR_IMAGE_TIMESTAMP:  0
MODULE_NAME: hardware
FAILURE_BUCKET_ID:  IP_MISALIGNED
BUCKET_ID:  IP_MISALIGNED
Followup: MachineOwner
---------
0: kd> lmvm hardware
start    end        module name
0: kd> lmtsmn
start    end        module name
8d34d000 8d35a080   1394BUS  1394BUS.SYS  Sat Jan 19 00:53:27 2008 (47919057)
8068c000 806d2000   acpi     acpi.sys     Sat Apr 11 00:19:03 2009 (49E01A37)
8e96c000 8e9b4000   afd      afd.sys      Sat Apr 11 00:47:01 2009 (49E020C5)
8079f000 807a7000   atapi    atapi.sys    Sat Apr 11 00:39:09 2009 (49E01EED)
807a7000 807c5000   ataport  ataport.SYS  Sat Apr 11 00:39:10 2009 (49E01EEE)
8e8b9000 8e8c0000   Beep     Beep.SYS     Sat Jan 19 00:49:10 2008 (47918F56)
8048b000 80493000   BOOTVID  BOOTVID.dll  Sat Jan 19 02:27:15 2008 (4791A653)
82fcc000 82fe5000   bowser   bowser.sys   Sat Jan 19 00:28:26 2008 (47918A7A)
95660000 9566e000   cdd      cdd.dll      Thu Sep 24 21:27:02 2009 (4ABC1C66)
9ed3c000 9ed52000   cdfs     cdfs.sys     Sat Jan 19 00:28:02 2008 (47918A62)
8d35b000 8d373000   cdrom    cdrom.sys    Sat Apr 11 00:39:17 2009 (49E01EF5)
804d4000 805b4000   CI       CI.dll       Sat Apr 11 02:25:22 2009 (49E037D2)
89ba6000 89bc7000   CLASSPNP CLASSPNP.SYS Sat Apr 11 00:39:05 2009 (49E01EE9)
80493000 804d4000   CLFS     CLFS.SYS     Sat Apr 11 00:13:51 2009 (49E018FF)
8ea71000 8ea7e000   crashdmp crashdmp.sys Sat Apr 11 00:39:12 2009 (49E01EF0)
89bc7000 89bd0000   crcdisk  crcdisk.sys  Sat Jan 19 00:50:29 2008 (47918FA5)
8ea4e000 8ea65000   dfsc     dfsc.sys     Sat Apr 11 00:14:12 2009 (49E01914)
89b95000 89ba6000   disk     disk.sys     Sat Apr 11 00:39:14 2009 (49E01EF2)
8e845000 8e86a000   drmk     drmk.sys     Sat Jan 19 01:53:02 2008 (47919E4E)
8ea7e000 8ea88000   dump_diskdump dump_diskdump.sys Sat Apr 11 00:39:11 2009 (49E01EEF)
8ea88000 8eaad000   dump_nvstor32 dump_nvstor32.sys Mon Aug 18 21:53:17 2008 (48AA278D)
8eac2000 8eacc000   Dxapi    Dxapi.sys    Sat Jan 19 00:36:12 2008 (47918C4C)
8e526000 8e5c7000   dxgkrnl  dxgkrnl.sys  Thu Sep 24 21:27:14 2009 (4ABC1C72)
89b6e000 89b95000   ecache   ecache.sys   Sat Apr 11 00:40:12 2009 (49E01F2C)
82c32000 82c42000   fileinfo fileinfo.sys Sat Jan 19 00:34:27 2008 (47918BE3)
82c00000 82c32000   fltmgr   fltmgr.sys   Sat Apr 11 00:13:59 2009 (49E01907)
8e8a9000 8e8b2000   Fs_Rec   Fs_Rec.SYS   Sat Jan 19 00:27:57 2008 (47918A5D)
82f31000 82f4c000   fwpkclnt fwpkclnt.sys Sat Apr 11 00:45:42 2009 (49E02076)
821c1000 821f4000   hal      halmacpi.dll Sat Apr 11 00:13:13 2009 (49E018D9)
8d256000 8d2e3000   HDAudBus HDAudBus.sys Sat Apr 11 00:42:41 2009 (49E01FC1)
8e86a000 8e8a9000   HdAudio  HdAudio.sys  Sat Apr 11 00:43:01 2009 (49E01FD5)
8eaec000 8eafc000   HIDCLASS HIDCLASS.SYS Sat Apr 11 00:42:47 2009 (49E01FC7)
8e8dc000 8e8e2380   HIDPARSE HIDPARSE.SYS Sat Jan 19 00:53:16 2008 (4791904C)
8eae3000 8eaec000   hidusb   hidusb.sys   Sat Apr 11 00:42:48 2009 (49E01FC8)
8eb8e000 8ebfb000   HTTP     HTTP.sys     Sat Feb 20 15:53:31 2010 (4B804BCB)
8e8c0000 8e8d3000   i8042prt i8042prt.sys Sat Jan 19 00:49:17 2008 (47918F5D)
9abb0000 9abb7000   int15    int15.sys    Mon Jul 02 22:03:24 2007 (4689AE6C)
82f71000 82f80000   intelppm intelppm.sys Sat Jan 19 00:27:20 2008 (47918A38)
8dda4000 8ddaf000   kbdclass kbdclass.sys Sat Jan 19 00:49:14 2008 (47918F5A)
8eafc000 8eb05000   kbdhid   kbdhid.sys   Sat Apr 11 00:38:40 2009 (49E01ED0)
80403000 8040a000   kdcom    kdcom.dll    Sat Apr 11 02:25:29 2009 (49E037D9)
8ddaf000 8ddd9000   ks       ks.sys       Sat Apr 11 00:38:47 2009 (49E01ED7)
82c4b000 82cbc000   ksecdd   ksecdd.sys   Mon Jun 15 08:48:53 2009 (4A364335)
8eb37000 8eb47000   lltdio   lltdio.sys   Sat Jan 19 00:55:03 2008 (479190B7)
8eb1c000 8eb37000   luafv    luafv.sys    Sat Jan 19 00:30:35 2008 (47918AFB)
8040a000 8047a000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Apr 11 02:23:19 2009 (49E03757)
8eb0d000 8eb1c000   monitor  monitor.sys  Sat Jan 19 00:52:19 2008 (47919013)
82fb7000 82fc2000   mouclass mouclass.sys Sat Jan 19 00:49:14 2008 (47918F5A)
8eb05000 8eb0d000   mouhid   mouhid.sys   Sat Jan 19 00:49:16 2008 (47918F5C)
80787000 80797000   mountmgr mountmgr.sys Sat Jan 19 00:49:13 2008 (47918F59)
89bd0000 89be5000   mpsdrv   mpsdrv.sys   Sat Jan 19 00:54:45 2008 (479190A5)
82f4c000 82f6d000   mrxdav   mrxdav.sys   Sat Apr 11 00:14:39 2009 (49E0192F)
9aa02000 9aa21000   mrxsmb   mrxsmb.sys   Tue Feb 23 06:10:12 2010 (4B83B794)
9aa21000 9aa5a000   mrxsmb10 mrxsmb10.sys Tue Feb 23 06:10:17 2010 (4B83B799)
9aa5a000 9aa72000   mrxsmb20 mrxsmb20.sys Tue Feb 23 06:10:12 2010 (4B83B794)
8e920000 8e92b000   Msfs     Msfs.SYS     Sat Jan 19 00:28:08 2008 (47918A68)
806db000 806e3000   msisadrv msisadrv.sys Sat Jan 19 00:32:51 2008 (47918B83)
8dcff000 8dd2e000   msiscsi  msiscsi.sys  Sat Apr 11 00:40:07 2009 (49E01F27)
82dc7000 82df2000   msrpc    msrpc.sys    Sat Apr 11 00:37:32 2009 (49E01E8C)
8ddd9000 8dde3000   mssmbios mssmbios.sys Sat Jan 19 00:32:55 2008 (47918B87)
89b5f000 89b6e000   mup      mup.sys      Sat Apr 11 00:14:12 2009 (49E01914)
82cbc000 82dc7000   ndis     ndis.sys     Sat Apr 11 00:45:52 2009 (49E02080)
8dd2e000 8dd39000   ndistapi ndistapi.sys Sat Jan 19 00:56:24 2008 (47919108)
8eb71000 8eb7b000   ndisuio  ndisuio.sys  Sat Jan 19 00:55:40 2008 (479190DC)
8dd39000 8dd5c000   ndiswan  ndiswan.sys  Sat Apr 11 00:46:31 2009 (49E020A7)
8d3b0000 8d3c1000   NDProxy  NDProxy.SYS  Sat Jan 19 00:56:28 2008 (4791910C)
8ddf0000 8ddfe000   netbios  netbios.sys  Sat Jan 19 00:55:45 2008 (479190E1)
8e9b4000 8e9e6000   netbt    netbt.sys    Sat Apr 11 00:45:35 2009 (49E0206F)
82e0c000 82e47000   NETIO    NETIO.SYS    Sat Apr 11 00:46:21 2009 (49E0209D)
8d2e3000 8d33d000   netr28   netr28.sys   Wed Mar 26 03:23:44 2008 (47E9FA00)
8e92b000 8e939000   Npfs     Npfs.SYS     Sat Apr 11 00:14:01 2009 (49E01909)
8ea44000 8ea4e000   nsiproxy nsiproxy.sys Sat Jan 19 00:55:50 2008 (479190E6)
81e08000 821c1000   nt       ntkrpamp.exe Tue Jun 08 10:36:44 2010 (4C0E557C)
89a06000 89b16000   Ntfs     Ntfs.sys     Sat Apr 11 00:14:34 2009 (49E0192A)
8d373000 8d37b000   NTIDrvr  NTIDrvr.sys  Wed Jan 30 20:30:42 2008 (47A124C2)
8e8b2000 8e8b9000   Null     Null.SYS     Sat Jan 19 00:49:12 2008 (47918F58)
8de06000 8e5258c0   nvlddmkm nvlddmkm.sys Fri Aug 01 18:49:50 2008 (4893930E)
8dc02000 8dcfe680   nvmfdx32 nvmfdx32.sys Sat Nov 17 18:46:42 2007 (473F7D62)
807c5000 807ea000   nvstor32 nvstor32.sys Mon Aug 18 21:53:17 2008 (48AA278D)
8eb47000 8eb71000   nwifi    nwifi.sys    Sat Apr 11 00:43:27 2009 (49E01FEF)
8d33d000 8d34c300   ohci1394 ohci1394.sys Sat Apr 11 00:43:04 2009 (49E01FD8)
8e9e6000 8e9fc000   pacer    pacer.sys    Sat Apr 11 00:45:51 2009 (49E0207F)
8070a000 80719000   partmgr  partmgr.sys  Sat Apr 11 00:39:19 2009 (49E01EF7)
806e3000 8070a000   pci      pci.sys      Sat Apr 11 00:19:16 2009 (49E01A44)
80772000 80779000   pciide   pciide.sys   Sat Apr 11 00:39:10 2009 (49E01EEE)
80779000 80787000   PCIIDEX  PCIIDEX.SYS  Sat Apr 11 00:39:09 2009 (49E01EED)
9ec02000 9ece0000   peauth   peauth.sys   Mon Oct 23 04:55:32 2006 (453C8384)
8e818000 8e845000   portcls  portcls.sys  Sat Apr 11 00:42:48 2009 (49E01FC8)
82c42000 82c4b000   psdfilter psdfilter.sys Mon Feb 18 08:49:54 2008 (47B98D02)
9ece0000 9ece9000   PSDNServ PSDNServ.sys Mon Feb 18 08:50:35 2008 (47B98D2B)
9ece9000 9ecfb000   PSDVdisk PSDVdisk.sys Mon Feb 18 08:50:56 2008 (47B98D40)
8047a000 8048b000   PSHED    PSHED.dll    Sat Apr 11 02:25:32 2009 (49E037DC)
8e939000 8e942000   rasacd   rasacd.sys   Sat Jan 19 00:56:31 2008 (4791910F)
8e5e7000 8e5fe000   rasl2tp  rasl2tp.sys  Sat Jan 19 00:56:33 2008 (47919111)
8dd5c000 8dd6b000   raspppoe raspppoe.sys Sat Apr 11 00:46:30 2009 (49E020A6)
8dd6b000 8dd7f000   raspptp  raspptp.sys  Sat Jan 19 00:56:34 2008 (47919112)
8dd7f000 8dd94000   rassstp  rassstp.sys  Sat Apr 11 00:46:40 2009 (49E020B0)
8ea08000 8ea44000   rdbss    rdbss.sys    Sat Apr 11 00:14:26 2009 (49E01922)
8e910000 8e918000   RDPCDD   RDPCDD.sys   Sat Jan 19 01:01:08 2008 (47919224)
8e918000 8e920000   rdpencdd rdpencdd.sys Sat Jan 19 01:01:09 2008 (47919225)
8eb7b000 8eb8e000   rspndr   rspndr.sys   Sat Jan 19 00:55:03 2008 (479190B7)
8e609000 8e817240   RTKVHDA  RTKVHDA.sys  Tue Aug 19 05:58:37 2008 (48AA994D)
9ecfb000 9ed05000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
82f9a000 82fa4000   serenum  serenum.sys  Sat Jan 19 00:49:29 2008 (47918F69)
82f80000 82f9a000   serial   serial.sys   Sat Jan 19 00:49:34 2008 (47918F6E)
8e958000 8e96c000   smb      smb.sys      Sat Apr 11 00:45:22 2009 (49E02062)
89b57000 89b5f000   spldr    spldr.sys    Thu Jun 21 20:29:17 2007 (467B17DD)
9aae8000 9ab98000   spsys    spsys.sys    Tue Mar 10 13:10:28 2009 (49B69F04)
9aa9a000 9aae8000   srv      srv.sys      Mon Sep 06 09:45:36 2010 (4C84F080)
9aa72000 9aa9a000   srv2     srv2.sys     Mon Sep 06 09:45:21 2010 (4C84F071)
8d3d4000 8d3f1000   srvnet   srvnet.sys   Mon Sep 06 09:45:18 2010 (4C84F06E)
805b4000 805f5000   storport storport.sys Sat Apr 11 00:39:19 2009 (49E01EF7)
8e5fe000 8e5ff380   swenum   swenum.sys   Sat Jan 19 00:49:20 2008 (47918F60)
82e47000 82f31000   tcpip    tcpip.sys    Wed Jun 16 09:45:41 2010 (4C18D585)
9ed05000 9ed11000   tcpipreg tcpipreg.sys Tue Dec 08 12:26:18 2009 (4B1E8C3A)
8e5dc000 8e5e7000   TDI      TDI.SYS      Sat Jan 19 00:57:10 2008 (47919136)
8e942000 8e958000   tdx      tdx.sys      Sat Apr 11 00:45:56 2009 (49E02084)
8dd94000 8dda4000   termdd   termdd.sys   Sat Apr 11 00:51:14 2009 (49E021C2)
95640000 95649000   TSDDD    TSDDD.dll    unavailable (00000000)
89bf2000 89bfb000   tunmp    tunmp.sys    Sat Jan 19 00:55:40 2008 (479190DC)
89be7000 89bf2000   tunnel   tunnel.sys   Sat Jan 19 00:55:50 2008 (479190E6)
9ed11000 9ed13e20   tvicport tvicport.sys Wed Mar 30 05:12:36 2005 (424A6D84)
80797000 8079f000   UBHelper UBHelper.sys Wed Jan 30 20:30:26 2008 (47A124B2)
8dde3000 8ddf0000   umbus    umbus.sys    Sat Jan 19 00:53:40 2008 (47919064)
8eacc000 8eae3000   usbccgp  usbccgp.sys  Sat Jan 19 00:53:29 2008 (47919059)
8ea6f000 8ea70700   USBD     USBD.SYS     Sat Jan 19 00:53:17 2008 (4791904D)
8d247000 8d256000   usbehci  usbehci.sys  Sat Apr 11 00:42:52 2009 (49E01FCC)
8d37b000 8d3b0000   usbhub   usbhub.sys   Sat Apr 11 00:43:14 2009 (49E01FE2)
82fc2000 82fcc000   usbohci  usbohci.sys  Sat Apr 11 00:42:52 2009 (49E01FCC)
8d209000 8d247000   USBPORT  USBPORT.SYS  Sat Apr 11 00:42:55 2009 (49E01FCF)
8ea65000 8ea6f000   usbprint usbprint.sys Sat Jan 19 01:14:40 2008 (47919550)
8eaad000 8eac2000   USBSTOR  USBSTOR.SYS  Sat Apr 11 00:42:55 2009 (49E01FCF)
8e8e3000 8e8ef000   vga      vga.sys      Sat Jan 19 00:52:06 2008 (47919006)
8e8ef000 8e910000   VIDEOPRT VIDEOPRT.SYS Sat Jan 19 00:52:10 2008 (4791900A)
80719000 80728000   volmgr   volmgr.sys   Sat Jan 19 00:49:51 2008 (47918F7F)
80728000 80772000   volmgrx  volmgrx.sys  Sat Apr 11 00:39:25 2009 (49E01EFD)
89b1e000 89b57000   volsnap  volsnap.sys  Sat Apr 11 00:39:37 2009 (49E01F09)
8d3c1000 8d3d4000   wanarp   wanarp.sys   Sat Jan 19 00:56:31 2008 (4791910F)
8e5c7000 8e5d3000   watchdog watchdog.sys Sat Apr 11 00:22:43 2009 (49E01B13)
89b16000 89b1e000   wd       wd.sys       Sat Jan 19 00:52:18 2008 (47919012)
80603000 8067f000   Wdf01000 Wdf01000.sys Sat Jan 19 00:52:21 2008 (47919015)
8067f000 8068c000   WDFLDR   WDFLDR.SYS   Sat Jan 19 00:52:19 2008 (47919013)
95420000 95623000   win32k   win32k.sys   Mon Oct 18 09:31:09 2010 (4CBC4C1D)
8e5d3000 8e5dc000   wmiacpi  wmiacpi.sys  Sat Jan 19 00:32:47 2008 (47918B7F)
806d2000 806db000   WMILIB   WMILIB.SYS   Sat Jan 19 00:53:08 2008 (47919044)
9ed2a000 9ed3c000   WUDFPf   WUDFPf.sys   Sat Jan 19 00:52:49 2008 (47919031)
9ed15000 9ed29580   WUDFRd   WUDFRd.sys   Sat Jan 19 00:53:04 2008 (47919040)
9ed14000 9ed14de0   zntport  zntport.sys  Mon Jan 22 01:23:34 2001 (3A6BD1E6)
Unloaded modules:
9ab98000 9abb0000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
89bd0000 89bdd000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
89bdd000 89be7000   dump_storpor
    Timestamp: unavailable (00000000)
    Checksum:  00000000
82f4c000 82f71000   dump_nvstor3
    Timestamp: unavailable (00000000)
    Checksum:  00000000
8e8d3000 8e8dc000   kbdhid.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
82fa4000 82fb7000   i8042prt.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000

You have given me one dump report. It indicates a hardware error. In this situation and with the facts given, one report is not sufficient. It will take several reports to really nail the cause. Until we get the additional reports. Lets check the most common hardware problem, memory. In the future give me all the reports as each gives a little clue to the cause.
Download memtest86 and test RAM
www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Run for 8 passes
If passes try a good stick in each slot for 3 passes
If fails do the same for 8 passes.

We will also focus on trying to update drivers. Although you do not break the record for the most, you may break the record for one of the oldest.

Code:

  zntport.sys  Mon Jan 22 01:23:34 2001

Code:

[FONT=Calibri][COLOR=#323232]tvicport.sys Wed Mar 30 05:12:36 2005[/COLOR][/FONT]
[FONT=Calibri][COLOR=#323232]peauth.sys   Mon Oct 23 04:55:32 2006[/COLOR][/FONT]
[FONT=Calibri][COLOR=#323232]int15.sys    Mon Jul 02 22:03:24 2007[/COLOR][/FONT]
[FONT=Calibri][COLOR=#323232]nvmfdx32.sys Sat Nov 17 18:46:42 2007[/COLOR][/FONT]

Zntport.sys file description
Productname: NTPort Library
Description: NTPort Library kernel driver
Company: Zeal SoftStudio

Tvicport.sys file description
Productname: TVicPort Generic Device Driver for Windows 95/98/ME/NT/2000/2003/XP/XP64
Description: TVicPort Driver for Windows NT/2000/XP
Company: EnTech Taiwan

I have helped you with the two oldest since it might have been difficult to find information on them.
The last one looks like Nvidia driver.

How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- The most common drivers are listed on this page: http://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html
and here
http://www.edbott.com/weblog/the-vista-master-driver-list/
To remove any left over driver remnants, especially from graphics cards, use driver sweeper
www.guru3d.com/category/driversweeper/
You can also locate information about your driver using this information
http://www.sevenforums.com/tutorials/96442-device-manager-finding-unknown-devices.html

licorice powder · Jan 16, 2011

these are the rest of the dumps, pls help me take a look. thx a lot

richc46 · Jan 16, 2011

OK, I took a quick look at the additional dump reports. They showed variours causes, some showed inconclusive, others showed various drivers. This usually shows that we were on the right track. Looks like hardware or drivers. So, start with the advice that was given in my first post.

frequent bsod (help needed) acer aspire x1700 e5300

licorice powder

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richc46

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licorice powder

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richc46

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