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Recovered from unexpected shutdown after turning it on
  1. #1



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    Recovered from unexpected shutdown after turning it on

    Hi,

    My desktop was fine yesterday. Today, I turned it on and went to somewhere to do something, and then saw the statement. It stated what I mentioned on the thread title. It was the first time I have seen. I am not sure it is a blue of death, but it was a bit of gray. It also stated something about installing a new software or device or something. It stated that it will repair to solve the problem, and restarted afterward. It then shut down and loaded up a bit slowly with a black screen. It did not come up start up screen yet, and I then turned it off, but looked it was not turned off completely, and the start up screen came up. It was fine. But, I was concerned about it. What is it? I installed a mod for the game-Sims 3 a few days ago, and played last night. Do you think that was it? I removed it already.

    The updates are automatically updated and downloaded afterwards. I think I have all important updates to use, except one optional-Windows Live Essential 2011. I don't want that.


    I also played games on Facebook. I don't think I downloaded any softwares yesterday, except downloaded items and videos from Youtube with DownloadHelper.




    I am going to run Avasti, Maleware, and SuperAnti-Spyware, CCleaner, and Spybot right away to check to see if there are viruses, etc.

    Please help me. I am a novice on computers. Thank you.

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  2. #2
    richc46's Avatar

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    Re: Recovered from unexpected shutdown after turning it on

    To start go event viewer and look for errors at that time
    Go to start and type event viewer to get there.

    run a full anti virus scan
    Download and run a full, updated scan with malwarebytes.

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  3. #3



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    Re: Recovered from unexpected shutdown after turning it on

    Yes, I checked it out and what do I need to do? To look up that I need to know?

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  4. #4
    richc46's Avatar

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    Re: Recovered from unexpected shutdown after turning it on

    First run a full undated virus scan
    The download and run a full updated scan of malwarebytes
    Then go to search and type event viewer
    In even viewer in the left panel, go to administrative
    In administrative look for errors that happened at the time of the problem

    If you dont understand it take a screen shot and send it to us.

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  5. #5



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    Re: Recovered from unexpected shutdown after turning it on

    OK, I took picture and here they are.

    I have not scan yet because I want to back up first before scanning.





    What is it? Thank you.

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  6. #6
    richc46's Avatar

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    Re: Recovered from unexpected shutdown after turning it on

    I think that you are OK
    The only error of concern is the one that you showed me, explorer.exe.
    If you ran full antivirus scan and downloaded and ran a full scan with malwarebytes (be sure that you do this, dont think that your scans are sufficient) and they are negative, the problem was probably the updates
    Set your windows update to notify and not to install. When there are several updates and the computer has to restart, conflicts often occur. Intall one or two at at time, manually
    I think that will resolve your problem, but if it happens again, and you followed instructions, just post back.

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  7. #7



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    Re: Recovered from unexpected shutdown after turning it on

    Hi,
    I am still working on back up all of my files, and it should be finished by one hour or a hour and half. I also am going to check to see if all of the softwares that need to be updated before doing scanning. I want to ask, should I scan Avast first, and then the rest of others lastly or won't it be matter at all? I believe scanning will take at least 2 hours to up, depends on how many files, there are.

    Meanwhile, I have SpeedFan, Speccy, Auglosics Registry Cleaner, Auglosics Duplicate File Finder, Auglosics Disk Defrag, CCleaner, Spybot, Malwarebytes, SuperAntiSpyware and Avast. I am going to check all of these for new updates if needed.


    Are there that I need to scan anything with from Microsoft?

    Much thanks.

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  8. #8
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    Re: Recovered from unexpected shutdown after turning it on

    As far as Im concerned, and most will agree.
    A full updated scan with a good anti virus ( I use security essentials)
    A full updated scan with malwarebytes
    A s full scan with Spywareblaster is all that is needed for Malware protection.

    For maintenance

    To maintain your computer

    10 Tips on How to Properly Maintain Your Computer

    Steps that I did not notice on the guide include:

    Running a scan disc before doing a defrag

    Using Microsoft Security Essentials and Malwarebytes.

    Making System Restore points, at least once a week

    Makaing a system Image once a month (varies by user)

    Not relying on your A/V common sense, should prevail. You know of many sites can cause a problem.

    Do not use any reg cleaning or optimizing software.

    Download and use Ccleaner about once every two months. Untick any registry entries.
    http://www.piriform.com/

    If you follow these instructions, you will be trouble free for a long time to come.

    Be sure to back up your hard drive about once a month (varies by user) and to keeep system restore points up to date.

    Optimize Windows 7 For Vista Too

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  9. #9



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    Re: Recovered from unexpected shutdown after turning it on

    Thanks,
    I need to ask won't it conflict with Avast if using Microsoft Security Essentials? Looks like I need to pick one to use.

    Running a scan disc before doing a defrag? How can I do that?

    Making System Restore points, at least once a week How can I do that? It is new to me.

    Makaing a system Image once a month (varies by user)? It is new to me too.

    OK, I will uninstall other softwares.

    Ccleaner about once every two months. Untick any registry entries. Do I need to do these before scan Registry Issues? I usually use Cleaner to analyze and Run Cleaner for windows and Applications, and leave Registry, Tools, and Options alone.

    Thanks again.

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  10. #10



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    Re: Recovered from unexpected shutdown after turning it on

    I googled up for Scan Disk before using Defrag from Vista, and System Restore.

    But, I need to know about system image, use both Avast and MSE or pick one or can use either of them while one of them is installed, and CCleaner registry. Thanks.

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