Frequent BSODs

B

brandoncoal

New Member
I'm on a bit over year-old HP Pavillion dvt7 with Vista Home Premium x64 SP2 full retail. I had been experiencing frequent, similar, crashes and BSODs a couple of months ago and had searched to resolve the problem, but they stopped entirely until now so I had forgotten about them. They have started up again and occur seemingly at random. Occasionally a crash followed by a BSOD will happen while I am watching a movie; the sound stutters and the video freezes, then the computer crashes. The issue has not disabled my computer but is, as you may imagine, a great inconvenience.

Thank you for your time.
 

My Computer

System One

You have given me one report. TBH, BSODs can very rarely be solved on the basis of one report. Can you give me all the others that you have had.
In either case, I will try my best to help. Waiting for your reply.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I will tell you, however, that you do have an extremely large number of outdated drivers. Regardless of what the other reports show, one suggestion will be to update.
The cause of this BSOD was given as a driver
Code: 
 sym_u3.sys   Thu Oct 20 20:13:08 2005 
symc8xx.sys  Fri Nov 11 15:40:02 2005 
sym_hi.sys   Fri Nov 11 16:06:41 2005 
iirsp.sys    Tue Dec 13 16:47:54 2005 
djsvs.sys    Tue Apr 11 20:21:48 2006 
nfrd960.sys  Tue Jun 06 17:11:48 2006 
ql40xx.sys   Thu Jul 06 15:38:12 2006 
iteraid.sys  Thu Aug 10 21:37:49 2006 
iteatapi.sys Thu Aug 10 22:11:37 2006 
mraid35x.sys Thu Sep 07 21:21:20 2006 
secdrv.SYS   Wed Sep 13 09:18:38 2006 
ulsata.sys   Tue Sep 19 20:06:53 2006 
ulsata2.sys  Tue Sep 19 20:18:11 2006 
peauth.sys   Mon Oct 23 07:57:00 2006 
Null.SYS     Thu Nov 02 05:37:15 2006 
swenum.sys   Thu Nov 02 05:37:33 2006 
sbp2port.sys Thu Nov 02 05:38:29 2006 
pcouffin.sys Tue Dec 05 09:39:30 2006 
adpu160m.sys Wed Feb 21 13:52:01 2007 
adpu320.sys  Tue Feb 27 19:04:15 2007 
hpcisss.sys  Fri Mar 09 15:17:45 2007 
ql2300.sys   Fri Mar 09 18:32:16 2007 
elxstor.sys  Wed Apr 11 12:01:20 2007 
sisraid2.sys Fri Apr 13 18:34:45 2007 
sisraid4.sys Mon Apr 23 13:37:35 2007 
adp94xx.sys  Tue Apr 24 17:11:20 2007 
adpahci.sys  Tue May 01 13:30:09 2007 
uliahci.sys  Fri May 04 12:34:22 2007 
arc.sys      Thu May 24 17:27:55 2007 
arcsas.sys   Fri May 25 14:59:06 2007 
megasas.sys  Fri May 25 18:21:12 2007 
vsmraid.sys  Wed May 30 17:16:11 2007 
nvstor.sys   Wed Jun 06 16:34:00 2007 
nvraid.sys   Wed Jun 06 16:34:01 2007 
lsi_scsi.sys Fri Jun 29 20:56:26 2007 
lsi_sas.sys  Fri Jun 29 21:00:56 2007 
lsi_fc.sys   Fri Jun 29 21:01:16 2007 
megasr.sys   Mon Jul 02 17:50:03 2007 
iastorv.sys  Fri Sep 28 14:32:10 2007
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I only have the one report. It appears that Windows failed to write them or I have made an egregious mistake. All I have aside from that is the stop codes I wrote down from two other blue screens.
 

My Computer

System One

Bug Check 0xF4: CRITICAL_OBJECT_TERMINATION


The CRITICAL_OBJECT_TERMINATION bug check has a value of 0x000000F4. This indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated.
Important Information If You Have Received a STOP Code

If you have received a blue screen error, or stop code, the computer has shut down abruptly to protect itself from data loss. A hardware device, its driver, or related software might have caused this error. If your copy of Windows came with your computer, call the manufacturer of your computer.


Code: 
icrosoft (R) Windows Debugger Version 6.11.0001.404 AMD64

Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_Relevant%20Information[1].zip\Windows_NT6_BSOD_jcgriff2\Mini020511-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Server 2008/Windows Vista Kernel Version 6002 (Service Pack 2) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 6002.18267.amd64fre.vistasp2_gdr.100608-0458
Machine Name:
Kernel base = 0xfffff800`02264000 PsLoadedModuleList = 0xfffff800`02428dd0
Debug session time: Sat Feb  5 12:10:20.111 2011 (GMT-5)
System Uptime: 0 days 0:33:14.060
Loading Kernel Symbols
...............................................................
................................................................
................................................................
...............
Loading User Symbols
Loading unloaded module list
...
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck F4, {3, fffffa8006da5690, fffffa8006da58c8, fffff800025424b0}
Probably caused by : csrss.exe
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 0000000000000003, Process
Arg2: fffffa8006da5690, Terminating object
Arg3: fffffa8006da58c8, Process image file name
Arg4: fffff800025424b0, Explanatory message (ascii)
Debugging Details:
------------------

PROCESS_OBJECT: fffffa8006da5690
IMAGE_NAME:  csrss.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  0
MODULE_NAME: csrss
FAULTING_MODULE: 0000000000000000 
PROCESS_NAME:  csrss.exe
EXCEPTION_CODE: (Win32) 0x6e683f0 (115770352) - <Unable to get error code text>
BUGCHECK_STR:  0xF4_6E683F0
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
CURRENT_IRQL:  0
STACK_TEXT:  
fffffa60`05b411a8 fffff800`025bd083 : 00000000`000000f4 00000000`00000003 fffffa80`06da5690 fffffa80`06da58c8 : nt!KeBugCheckEx
fffffa60`05b411b0 fffff800`024d7438 : fffffa80`06e683f0 fffffa80`06e683f0 fffffa60`05b41c20 fffffa60`05b41a40 : nt!PspCatchCriticalBreak+0x93
fffffa60`05b411f0 fffff800`0250ab60 : fffffa80`06e683f0 00000000`00000008 fffffa60`05b41c20 fffffa60`00000008 : nt! ?? ::NNGAKEGL::`string'+0x11286
fffffa60`05b41240 fffff800`022bdf73 : fffffa80`06da5690 fffffa80`06e683f0 fffffa60`05b41320 fffffa60`05b41c20 : nt!NtTerminateProcess+0xd8
fffffa60`05b412a0 fffff800`022be480 : fffff800`0231e34d fffffa60`05b41b78 fffffa60`05b41ca0 fffffa60`05b41c20 : nt!KiSystemServiceCopyEnd+0x13
fffffa60`05b41438 fffff800`0231e34d : fffffa60`05b41b78 fffffa60`05b41ca0 fffffa60`05b41c20 00000000`015315e0 : nt!KiServiceLinkage
fffffa60`05b41440 fffff800`022be329 : fffffa60`05b41b78 00000000`0001a5d4 fffffa60`05b41c20 00000000`01531be8 : nt! ?? ::FNODOBFM::`string'+0x2935c
fffffa60`05b41a40 fffff800`022bd125 : 00000000`00000000 fffffa60`05b41ca0 00000000`00000001 00000000`0001a5d4 : nt!KiExceptionDispatch+0xa9
fffffa60`05b41c20 00000000`77a8347e : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x1e5
00000000`01531500 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77a8347e

STACK_COMMAND:  kb
FOLLOWUP_NAME:  MachineOwner
FAILURE_BUCKET_ID:  X64_0xF4_6E683F0_IMAGE_csrss.exe
BUCKET_ID:  X64_0xF4_6E683F0_IMAGE_csrs

Download memtest86 and test RAM
www.sevenforums.com/tutorials/105647-ram-test-memtest86.html
Run for 8 passes
If passes try a good stick in each slot for 3 passes
If fails do the same for 8 passes.

Based on this one report, may I suggest that you update the drivers and take the memory test. If you experience more BSODs please post
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Hi again. I have not had a chance to run memtest, but I updated my drivers. This didn't do the trick as I got another BSOD coming out of sleep mode this morning. I also got a message on the blue screen saying "Physical memory dump failed with status 0x000009c".
 

My Computer

System One

The reports will not be important until you complete all the required steps.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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