BSoD "APC_INDEX_MISMATCH (1)"

Luigi31

New Member
Hi everybody,
these last weeks I got seven BSoD errors(I got 7 dump-files,which are identical).These problems seem to be related to a bad-running driver as you will see it by yourself.You also have to notice that windows defender told me that there are problems with "[FONT=&quot]C:\Windows\system32\drivers\aswSnx.sys" .[/FONT]
I attached the zip file to my thread ,but I didn't understood how to run a system health report.I tried do retore the systems state to a date before the 22th of january of 2011 but it was too late now.

I got Vista:
-32 bit
-the original installed OS
-OEM
-The computer is nearly two years old.
-I didn't reinstall the OS.
-I haven't installed the SP2 yet.

Thank you in advance for your help :) .
Luigi31
 

My Computer

System One

  • Manufacturer/Model
    Acer aspire M5711
    CPU
    Intel Quad core Q8200
    Motherboard
    NVIDIA nforce
    Memory
    4 GB
    Graphics Card(s)
    ATI radeon 4600 series
Welcome
Yes its consistent with the driver
but
the bad news thats not the cause.
That driver is a lead driver and the culprit that is blamed for a bad driver.

May I suggest that you uninstall Avast. Use the uninstall tool
avast! Uninstall Utility
If it still does not work, Ill give you the driver verifier test.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
That's not a problem,but what should I use instead of avast?Avira?Kaspersky?Or should I re-install avast after having uninstalled it .
 

My Computer

System One

  • Manufacturer/Model
    Acer aspire M5711
    CPU
    Intel Quad core Q8200
    Motherboard
    NVIDIA nforce
    Memory
    4 GB
    Graphics Card(s)
    ATI radeon 4600 series

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I've uninstalled avast and installed microsoft essentials security instead.I will tell you if I get other BSoD.Thanks a lot!
edit:Ok,i've got patience ;)
 

My Computer

System One

  • Manufacturer/Model
    Acer aspire M5711
    CPU
    Intel Quad core Q8200
    Motherboard
    NVIDIA nforce
    Memory
    4 GB
    Graphics Card(s)
    ATI radeon 4600 series
Ill be honest, it usually takes a few BSODs to solve the problem. Dont get discouraged. One step at a time.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Hi richc46,
I ran Malwarebytes and was surprised to see that a register key was infected.
I deleted it,as a deleting didn't seem able to cause any trouble on my computer ;) :
"Malwarebytes' Anti-Malware 1.50.1.1100
Malwarebytes

Version de la base de données: 5988

Windows 6.0.6001 Service Pack 1
Internet Explorer 8.0.6001.19019

08/03/2011 21:31:34
mbam-log-2011-03-08 (21-31-34).txt

Type d'examen: Examen complet (C:\|)
Elément(s) analysé(s): 371353
Temps écoulé: 49 minute(s), 32 seconde(s)

Processus mémoire infecté(s): 0
Module(s) mémoire infecté(s): 0
Clé(s) du Registre infectée(s): 1
Valeur(s) du Registre infectée(s): 0
Elément(s) de données du Registre infecté(s): 0
Dossier(s) infecté(s): 0
Fichier(s) infecté(s): 0

Processus mémoire infecté(s):
(Aucun élément nuisible détecté)

Module(s) mémoire infecté(s):
(Aucun élément nuisible détecté)

Clé(s) du Registre infectée(s):
HKEY_CURRENT_USER\Software\Winsudate (Adware.GibMedia) -> Quarantined and deleted successfully.

Valeur(s) du Registre infectée(s):
(Aucun élément nuisible détecté)

Elément(s) de données du Registre infecté(s):
(Aucun élément nuisible détecté)

Dossier(s) infecté(s):
(Aucun élément nuisible détecté)

Fichier(s) infecté(s):
(Aucun élément nuisible détecté)"

Apart of that,i didn't had any more BSoD ;) .
By the way,does Microsoft Security Essentials have a virus-analyse,that you can start before windows runs,like avast?
 

My Computer

System One

  • Manufacturer/Model
    Acer aspire M5711
    CPU
    Intel Quad core Q8200
    Motherboard
    NVIDIA nforce
    Memory
    4 GB
    Graphics Card(s)
    ATI radeon 4600 series
Very good. Hope that things stay like that.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Back
Top