Windows Vista Forums

System Recovery w/Disk Failed HELP!

  1. #1


    Join Date : Mar 2011
    Posts : 7
    Vista Home Premium
    Local Time: 09:35 PM

    System Recovery w/Disk Failed HELP!

    Product: Presario C751NR Notebook PC
    OS: Vista Home Premium
    Using Recovery Disks: System Recovery DVD Windows Vista Home Premium Disk# 466260-001

    Problem:
    Lap top was stuck on a black screen reporting BIOS error.
    Owner's brother put a Dell's Recovery Disk into the lap top, which got the laptop to turn and function but of course the drivers were messed up.
    Owner bought the HP System Recovery DVD through HP themselves.

    Laptop performs recovery completely until the very end of installing the software. The Recovery Manager announces that the Recovery has Failed. The log shows everything has passed except for:
    C:System.save Logs BB IMSM.log

    Is there anyway of fixing this asap? We do not have the funds to take it to a professional at the moment, and the owner needs this laptop for schooling.

    Please help.

      My System SpecsSystem Spec

  2.   


  3. #2
    americancritic's Avatar

    Senior Member



    Join Date : Nov 2010
    Arizona
    Posts : 1,543
    Windows Vista Home Premium 64 bit Sp2
    Local Time: 07:35 PM
    usa us arizona

     

    Re: System Recovery w/Disk Failed HELP!

    Hello and welcome to the forum.

    If you are able to get to the desktop then try this.

    System Files - SFC Command

    If errors are found then run the sfc 3 times to make repairs.

    Also here is how you do a system restore.

    System Recovery Options

    System Restore - How to

    Create a Recovery Disc

    You might need to boot in safe mode and here is how.

    Safe Mode

      My System SpecsSystem Spec

  4. #3
    Lottiemansion's Avatar

    Senior Member



    Join Date : Sep 2010
    Sheffield
    Posts : 1,898
    Vista Home premium & Windows 7 (Dual Boot) 32 Bit
    Local Time: 01:35 AM
    uk uk yorkshire

     

    Re: System Recovery w/Disk Failed HELP!

    Hi,

    Not sure if this is any help to you but look & try it wont hurt: -

    Before I try to Optimization for Vista you have posted...

      My System SpecsSystem Spec

  5. #4


    Join Date : Mar 2011
    Posts : 7
    Vista Home Premium
    Local Time: 09:35 PM


      Thread Starter

    Re: System Recovery w/Disk Failed HELP!

    I cannot access the desktop at all. It askes for the disk now ( So now I dont know what to do.

      My System SpecsSystem Spec

  6. #5
    americancritic's Avatar

    Senior Member



    Join Date : Nov 2010
    Arizona
    Posts : 1,543
    Windows Vista Home Premium 64 bit Sp2
    Local Time: 07:35 PM
    usa us arizona

     

    Re: System Recovery w/Disk Failed HELP!

    Start your computer in safe mode, I gave you the instructions above. If you cannot boot into safe mode then you might have to do a facotry recovery. But before you do anything please let me know if you get into safe mode.

      My System SpecsSystem Spec

  7. #6
    americancritic's Avatar

    Senior Member



    Join Date : Nov 2010
    Arizona
    Posts : 1,543
    Windows Vista Home Premium 64 bit Sp2
    Local Time: 07:35 PM
    usa us arizona

     

    Re: System Recovery w/Disk Failed HELP!

    When you first start your computer before it goes to the desktop, you will have a chnace to boot in to safe mode etc, I think it will be the F-8 or F-10 button you start pushing it real fast until your computer boots into the safe mode. When you get into safe mode then follow the instructios above. If you cannot get into safe mode at all then I would say you need to do a factory restore which is above also. But try this first and let me know before doing anything.

      My System SpecsSystem Spec

  8. #7


    Join Date : Mar 2011
    Posts : 7
    Vista Home Premium
    Local Time: 09:35 PM


      Thread Starter

    Re: System Recovery w/Disk Failed HELP!

    im trying to get into safemode now, once in safemode then what?

      My System SpecsSystem Spec

  9. #8


    Join Date : Mar 2011
    Posts : 7
    Vista Home Premium
    Local Time: 09:35 PM


      Thread Starter

    Re: System Recovery w/Disk Failed HELP!

    ok all it keeps saying is "windows could not complete installation. to install windows on this computer, restart the installation." its saying this even when the disk is not in the lap top.

      My System SpecsSystem Spec

  10. #9
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,840
    Windows 7 SP1 x64
    Local Time: 08:35 PM
    usa us connecticut

     

    Re: System Recovery w/Disk Failed HELP!

    Here is an MS bulletin which describes what to do in safe mode. I have bolded the safe mode portion.

    • Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista? If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came with your computer or go to the manufacturer's website.
    • Change restart settings in safe mode. If your computer is stuck in a loop where Windows fails, attempts to restart, and then fails again repeatedly, restart your computer in safe mode and select the Disable automatic restart on system failure checkbox. For more information, see Advanced startup options (including safe mode).
    • Reinstall. If no other options have solved the problem, and you are sure that your computer's hardware is functioning normally, you might need to reinstall Windows. A custom (clean) installation of Windows will permanently delete all of the files on your computer and reinstall Windows, so only use this option if all other recovery options have been unsuccessful. After the installation, you will need to reinstall your programs and restore your files from backup copies. For more information, see Installing and reinstalling Windows**.

      My System SpecsSystem Spec

  11. #10


    Join Date : Mar 2011
    Posts : 7
    Vista Home Premium
    Local Time: 09:35 PM


      Thread Starter

    Re: System Recovery w/Disk Failed HELP!

    thank you but it is not even letting me get into safe mode

    "ok all it keeps saying is "windows could not complete installation. to install windows on this computer, restart the installation." its saying this even when the disk is not in the lap top."

      My System SpecsSystem Spec

Page 1 of 2 12 LastLast

System Recovery w/Disk Failed HELP!
Similar Threads
Thread Forum
ASR recovery fails - the capacity of the current system disk driveis insufficient Server General
How to creat recovery partition with recovery image in vista to restore the system Vista installation & setup
Boot disk / system recovery failure Vista General
The disappearance of local disk (D:) after full system recovery in Vista Home Premium Vista file management
Missing 64bit system Drivers making Recovery Disk. Drivers