Windows Vista Forums

Game causing BSoD
  1. #1


    Join Date : Mar 2011
    Posts : 7
    Vista Home Premium x64
    Local Time: 08:33 AM

    Game causing BSoD

    Hi everyone,
    First time visiting these forums but people here seem much more knowledgeable than the other forums I've been on, so here's hoping you can help!

    I have been highly anticipating the release of Shogun 2: Total War and even upgraded my processor specifically with it in mind (I am well within required system specs). However I find that every time I attempt to run the game Shogun 2 I blue screen. To be more detailed every time I launch it, I get to the splash screen that shows copyright information and immediately following that I crash (so I have never made it to the main menu). This has never happened before and does not happen with any other programs, including other new graphic intensive games.

    -Vista Home Premium x64 (came installed on system)
    -Purchased 2nd half of '08, OS never re-installed



    What I have done so far:
    updated video card (from nvidia's site)
    updated chipset, lan, and wireless lan (from intel's site)
    updated audio (a homebrew I found that seems to work)

    [gateway's support site for my laptop is horribly dated, and before I updated those things above (save for the video card update) I was still crashing due to shogun 2]

    What has been suggested for me to do:
    upgrade bios - (no official update exists, I found a homebrew that's slightly newer but I'm hesitant for obvious reasons)

    I think I have spent more time trying to fix this then I would have playing the game if it were working.

    Thank you for your help in advance!

      My System SpecsSystem Spec

  2. #2
    Lottiemansion's Avatar

    Senior Member



    Join Date : Sep 2010
    Sheffield
    Posts : 1,817
    Vista Home premium 32 bit (SP2 plus)
    Local Time: 03:33 PM
    uk uk yorkshire

     

    Re: Game causing BSoD

    Hi,

    The reports indicate that your NEW processor is unsupported.

    Have you updated the BIOS to match your new Intel processor?

    Look here for an example of the issues you face regarding updating this PC: -

    Gateway P-6860FX CPU Upgrade

      My System SpecsSystem Spec

  3. #3


    Join Date : Mar 2011
    Posts : 7
    Vista Home Premium x64
    Local Time: 08:33 AM


      Thread Starter

    Re: Game causing BSoD

    I made sure to do research before I picked the T9300, and after going to that thread it confirms that the T9300 is compatible. There are no official BIOS updates for my computer...

    After I popped the new processor in, my computer just recognized it and I see it correctly identified in my computers settings.

    *I don't know if it makes a difference but I just ran the Intel Processor Diagnostic Tool and it passed all tests

    Last edited by flatline1243; 24 Mar 2011 at 02:52 PM. Reason: added test
      My System SpecsSystem Spec

  4. #4
    Lottiemansion's Avatar

    Senior Member



    Join Date : Sep 2010
    Sheffield
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    uk uk yorkshire

     

    Re: Game causing BSoD

    Hi,

    OK, is the system stable at all other times?

    The reports points to a hardware issue. What else have you changed?

    Is there an option for you go back to standard parts, without major downgrades etc... to see if it is stable then?

      My System SpecsSystem Spec

  5. #5


    Join Date : Mar 2011
    Posts : 7
    Vista Home Premium x64
    Local Time: 08:33 AM


      Thread Starter

    Re: Game causing BSoD

    Yes it is stable at all other times, I only blue screen when I try to run Shogun 2, I can still do everything else including playing other games, videos, internet etc...

    And by downgrade do you mean my Processor or drivers? although I wouldn't know how far back to go with drivers because it was always 'stable'.

    Also hard to know what I changed because it is impossible for me to know when this problem started as it only occurs when I specifically try to run Shogun 2 which I have had for about a week.

    I realize that the easier solution is just don't run Shogun 2 (as the blue screen is specific to it). But after getting it and upgrading my processor specifically for it I don't want to think I just wasted $250 in total.

      My System SpecsSystem Spec

  6. #6
    Lottiemansion's Avatar

    Senior Member



    Join Date : Sep 2010
    Sheffield
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    uk uk yorkshire

     

    Re: Game causing BSoD

    Do you have a BIOS setting to turn off the "Intel® Virtualization Technology" for the new processor?

    http://downloadcenter.intel.com/Deta...e+Processoreng

    Is this your BIOS: -

    http://support.gateway.com/support/d...&uid=300455558

    Last edited by Lottiemansion; 24 Mar 2011 at 03:39 PM. Reason: Updated links
      My System SpecsSystem Spec

  7. #7


    Join Date : Mar 2011
    Posts : 7
    Vista Home Premium x64
    Local Time: 08:33 AM


      Thread Starter

    Re: Game causing BSoD

    I have BIOS version 94.29 (it is what shipped on the computer, it is puzzling that the one on the gateway site is older ><)

    There is no option for virtualization on my BIOS... however this is the homebrew BIOS I found for my system that supposedly has a virtualization option. Of course I have not tried it out yet

    New Gateway FX BIOS 94.31 with VT enabled - Not for 7811FX

      My System SpecsSystem Spec

  8. #8


    Join Date : Mar 2011
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    Local Time: 08:33 AM


      Thread Starter

    Re: Game causing BSoD

    Sorry, did you want me to run that BIOS Implementation test suite?

      My System SpecsSystem Spec

  9. #9
    Lottiemansion's Avatar

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    Join Date : Sep 2010
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    Re: Game causing BSoD

    I just thought it might give an insight into the PC capability & compatibilty. So, yes please.

      My System SpecsSystem Spec

  10. #10


    Join Date : Mar 2011
    Posts : 7
    Vista Home Premium x64
    Local Time: 08:33 AM


      Thread Starter

    Re: Game causing BSoD

    I thought I followed the installation process correctly but I feel like it didn't give me much information so maybe I didn't... this is some of what I was able to find.

    Code:
    Running MSR consistency test suite...
    (MSR 0x39 consistent): FAIL
    (MSR 0x14e consistent): FAIL
    (MSR 0x1c9 consistent): FAIL
    (MSR 0x402 consistent): FAIL
    Summary: 4812 Passed, 4 failed
    Code:
    Starting pass #1, Calibrating the TSC.
    Starting pass #2, Wait here, I will be back in 15 seconds.
    0      < t <=    1us; average =  85ns; count = 175634643
     Times between first few observations: 135ns  105ns  100ns 90ns  80ns
    100us < t <=   1ms; average =  515us; count = 58
     Times between first few observations: 258ms  258ms  258ms  258ms  258ms
    
    Summary of impact: observed maximum latency = 522us
    Risk of OS timeouts exists with this observed latency (ideal < 150us).
    Code:
    Count | Signature | PlatformID| Prev Rev  | Avail Rev | New Rev  | Status
    2       | 00010676 | 00000008 | 00000607 | None      | 00000607 | No Change
    Replaced microcode on 0 of 2 CPUs.
    error: Failed to open file: /boot/mcu.first.
    although it didn't really give me much information about what my system/bios is capable of, just tests as seen above

      My System SpecsSystem Spec

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