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Explorer stops working even in Safe Mode
  1. #1



    Newbie
    Join Date : Mar 2011
    Ireland
    Posts : 4
    Vista Home Premium 32 bit NTFS file format
    Local Time: 01:26 PM

    Explorer stops working even in Safe Mode

    Have uploaded URL for my system specification page. In case this fails, my machine is an Acer Aspire 5633WLMi, 160 GB hard Drive (55 GB free), 2 GB RAM, loaded with OEM pre-installed Vista Home Premium (updated by now to SP2). System is 3.5 years old.

    Early in its operating life the problem started and persists to this day - even in Safe Mode.

    When I attempt to save a Window-created file (created using notepad, wordpad or other Windows program) to my hard drive or external flash drive, explorer crashes within 2 secs of clicking on
    HTML Code:
    Computer
    in the file tree in the left hand pane of the explorer window. Peculiarly the program does not crash with the same invariable consistency if I click on the
    expand directory
    symbol to the left of the computer icon.

    I am at a loss and would very much like NOT to have to re-install Vista.

    Can anyone help ?


    Dan


      My System SpecsSystem Spec

  2. #2
    americancritic's Avatar

    Senior Member



    Join Date : Nov 2010
    Arizona
    Posts : 1,543
    Windows Vista Home Premium 64 bit Sp2
    Local Time: 05:26 AM
    usa us arizona

     

    Re: Explorer stops working even in Safe Mode

    Hello and welcome to the forum.

    First all all did you make a restore point before downloading anything to your computer...

    Plus is your computer a laptop or desktop...

      My System SpecsSystem Spec

  3. #3



    Newbie
    Join Date : Mar 2011
    Ireland
    Posts : 4
    Vista Home Premium 32 bit NTFS file format
    Local Time: 01:26 PM


      Thread Starter

    Re: Explorer stops working even in Safe Mode

    Hi AmericanCritic.

    No. This new Notebook computer was my first experience of using Windows Vista. It was acquired as a second,
    jotter
    computer and I was not very familiar with restore points or the restore process at that time. What can I read into the fact that the problem persists in Safe Mode (with no network support) ?

    Dan

      My System SpecsSystem Spec

  4. #4
    kesume's Avatar

    Senior Member


    Join Date : Feb 2011
    Lake District, England
    Posts : 1,318
    vista Home Basic 32bit
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    uk uk yorkshire

     

    Re: Explorer stops working even in Safe Mode

      My System SpecsSystem Spec

  5. #5
    americancritic's Avatar

    Senior Member



    Join Date : Nov 2010
    Arizona
    Posts : 1,543
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    Re: Explorer stops working even in Safe Mode

    Hello

    Follow Kesume's suggestion first then If I were you I would do the following...

    1. Run a full updated virus scan using your internet security...
    2. Run a full scan using malwarebytes, free version..Malwarebytes
    If they both come back with no problems then lets do a sfc scan to see if it will fix it's self.


    1. Click start...
    2. Type cmd in the search box...
    3. When the pop up list comes up go to the top and Right click on cmd.exe and run as adminstrator...
    4. When the command box opens then type in sfc /scannow notice there is a space between the sfc and the forward slash. When the scan is done if there are any errors then run it 3 more time as it fix's more each time you run it, also here is the tutorial for doing the sfc.

    System Files - SFC Command

      My System SpecsSystem Spec

Explorer stops working even in Safe Mode problems?

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