format problem

M

myrapp6712

New Member
:mad: My sisters computer wont boot to the desktop normally or in safe mode! From viruses ! So im trying to format the harddrive but get windows security asking for username and password! she never set a username and password for administrator! stuck ! any help would be appreciated! she has vista trying to upgrade to 7 ! want to format first!
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    HP Pavilon Elite
    CPU
    Intel(R)Core(TM)2 Quad CPU [email protected]
    Motherboard
    ASUS eK Berkeley
    Memory
    4GB
    Monitor(s) Displays
    HP w2408 Vivid Color Widescreen LCD
    Cooling
    That's where I keep my beer
    Keyboard
    MS WIRELESS
    Mouse
    MS WIRELESS
    Internet Speed
    AT&T Uverse DSL
myrapp,
Try this first
Go to start -> type cmd in search - right click (run as admin) Then type SFC /scannow
that checks to see if you have any corrupt system files.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilon Elite
    CPU
    Intel(R)Core(TM)2 Quad CPU [email protected]
    Motherboard
    ASUS eK Berkeley
    Memory
    4GB
    Monitor(s) Displays
    HP w2408 Vivid Color Widescreen LCD
    Cooling
    That's where I keep my beer
    Keyboard
    MS WIRELESS
    Mouse
    MS WIRELESS
    Internet Speed
    AT&T Uverse DSL
When I turn the computer on it boots to a black sreen with mouse visible but nothing more, the mouse moves but desktop with icons are never visible! same thing when i try to boot in safe mode black screen ! tried putting more ram in to try to perform a system recovery , I did get to that screen but it has a windows security screen asking for username and password.
 

My Computer

System One

myrapp6712 said:
:mad: My sisters computer wont boot to the desktop normally or in safe mode! From viruses ! So im trying to format the harddrive but get windows security asking for username and password! she never set a username and password for administrator! stuck ! any help would be appreciated! she has vista trying to upgrade to 7 ! want to format first!
Click to expand...

You may need to Run a Scan with AVG Rescue Disk

For this you will need

  • A Blank CD or DVD
  • Another Computer with Internet Access
  • DVD/CD RW x8
  • .ISO File
  • ISO Burner

For the .ISO File please follow this Link

AVG - Rescue CD | PC Rescue and Repair Toolkit

warning   Warning
You will need the CD Creation version burning the USB Bootable may Damadge your Disk


After you download the ISO File then you will need an ISO Burner to burn to the Disk

I recommend PowerISO

PowerISO - Create, Edit, Compress, Encrypt, Split, Mount, Extract ISO file, ISO/BIN converter, Virtual Drive

After you have burnt the Disk - Boot into the Disk and then Run a Scan

Note   Note
This may take some time


If you have any Questions please see the AVG Guide or Post back

See AVG - AVG Rescue CD Guide For More Information

Hope this Helps,
Josh
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics Card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    Dell HID-compliant mouse
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