Error message, help!

CrazyForKate

New Member
Hi,

So this evening I tried to turn on my computer and got the following error message:

Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:

Insert windows installation disk and restart
Choose language, click next
Click "Repair your computer"


Contact your administrator if this doesn't work, etc,

File: Windows\system32\drivers\acpi.sys
status:0xc000e9
Windows failed to load because a critical system driver is missing or corrupt


I did nothing risky on my computer yesterday (barely even checked email) and it was working fine then. I am totally confused.


So what are my options? I have tried starting in all the safe modes and nothing has worked. If I try "Repair", will it eat my files?

I have some important stuff due for work which I hadn't yet backed up (I'm on an automatic), so I am trying to avoid the whole Windows re-install. This is both urgent and extremely important that I fix this. I am not particularly knowledgeable about computers, but if someone explains what to do I can manage. It is an OEM which was originally purchased in May 2009 and re-installed due to a virus in March 2010. Thanks for any help you can give.
 

My Computer

Hello and welcome to the forum.

Please give us the following information.

1. Manufacture Name...
2. Model Number...
3. Laptop or desktop...
4. 32 bit or 64 bit system...
5. What is the name of your Anti-Virus.
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics Card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Keyboard
    HP Multimedia Keyboard
    Mouse
    Microsoft Wireless Mouse 5000
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz)

    Modem: 56K WinModem/

    Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive

    Menory Card Reader: 15-in-1 Multimedia Card Reader

    Media Drive
Welcome would you like to back up your stuff before proceeding?
We were both typing at the same time, please respond to both sets of questions.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I understand, I have a way that you may be able to back up if you can boot from a CD.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
OK Heres the story. No guarantees. No one that has used this in the past has lost their stuff, but you may be the first. The worst in the past is that this method did not work, primarily because the problem was a bad hard drive.
If you save your stuff you can reinstall
If you do not save your stuff our choices are a lot more limited.
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
What went wrong?
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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