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windows explorer (vista) not responding?

  1. #1


    Join Date : Dec 2010
    Posts : 19
    visra
    Local Time: 01:28 AM

    windows explorer (vista) not responding?

    So I use Vista and recently (starting maybe a year or a few months ago?) my computer has been running insanely slow. For instance, after I turned on my Compaq Presario f700 laptop this morning, I first tried to run Google chrome but the computer just froze , saying 'Windows explorer is not responding'. Another example is that whenever I try to run open up a Word document, it takes at least a full minute before I can actually see the document. Even when I try to open the Control panel, it can also take minutes just to open up. Alot of times when the laptop freezes, I will get a message saying 'Windows explorer is not responding'.

    I purchased this laptop in 2008. Is there anything I can do about this?

      My System SpecsSystem Spec

  2. #2
    Slammer's Avatar
    Join Date : Jun 2011
    New Mexico, USA!
    Posts : 467
    Vista Home Premium x64, with others on VMware for fun!
    Local Time: 12:28 AM
    usa us new mexico

     

    Re: windows explorer (vista) not responding?

    First of all, if you could post more info about your system specs (preferably to your profile, but right here will work too) that would greatly help.

      My System SpecsSystem Spec

  3. #3
    americancritic's Avatar


    Join Date : Nov 2010
    Arizona
    Posts : 1,543
    Windows Vista Home Premium 64 bit Sp2
    Local Time: 12:28 AM
    usa us arizona

     

    Re: windows explorer (vista) not responding?

    Hello and welcome.

    These are some things I would do first. Virus's, malware etc can cause the things you have told us so first please do the following.

    1. Run a full Updated virus scan using your computer Anti-Virus...
    2. If you don't have please download and run a full updated scan using malwarebytes her is there link and use the free version.
    Malwarebytes : Free anti-malware, anti-virus and spyware removal download

    After making sure you do not have a problem with maleware or virus the try and run a sfc scan here is a tutorial it is pretty easy heres how.

    And please do as suggested by slammer in filling in your system spec's as it does help us.

    System Files - SFC Command

    1. Click Start...
    2. In the search box type CMD...
    3. When the popup menu comes up at the top you will see CMD.EXE Right click the CMD.EXE and run it as administrator...
    4. When the prompt comes up the type: sfc /scannow notice there is a space between the sfc and the forward slash...

    While the scan is runnning do not use your computer and don't click the mouse it works better that way...

    When the scan is finished if it show any errors then run the sfc scan 3 more times as it fix's more each time it is run.

    After you do these things then please post the results so we can see whats going on. LOL

    Last edited by americancritic; 13 Jun 2011 at 01:07 AM. Reason: Added
      My System SpecsSystem Spec

  4. #4
    richc46's Avatar



    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,859
    Windows 7 SP1 x64
    Local Time: 01:28 AM
    usa us connecticut

     

    Re: windows explorer (vista) not responding?

    Welcome
    If after the advice, given by AmericanCritic, does not work. Try a clean boot. It will help with many problems.
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

      My System SpecsSystem Spec

  5. #5


    Join Date : Apr 2008
    Canada
    Posts : 1,351
    Windows 7, Home Premium 64-bit, SP1. Vista Home Premium 32-bit SP2.
    Local Time: 02:28 AM
    canada ca ontario

     

    Re: windows explorer (vista) not responding?

    Quote Originally Posted by larry burns View Post
    So I use Vista and recently (starting maybe a year or a few months ago?) my computer has been running insanely slow. For instance, after I turned on my Compaq Presario f700 laptop this morning, I first tried to run Google chrome but the computer just froze , saying 'Windows explorer is not responding'. Another example is that whenever I try to run open up a Word document, it takes at least a full minute before I can actually see the document. Even when I try to open the Control panel, it can also take minutes just to open up. Alot of times when the laptop freezes, I will get a message saying 'Windows explorer is not responding'.

    I purchased this laptop in 2008. Is there anything I can do about this?

    Maybe, the following tutorial could help :

    Speed up perfromance
    Speed Up the Performance of Vista

    Personally, I would do the followings, in the sequence listed :
    ( Some on the lsit have already been suggested. I don't mean to repeat what others had already said. )

    1. Make sure the machine is clean by running virus scan. Malwarebytes is one of the best in the business.

    2. Run a system file check to make sure there are no corrupted files.( sfc /scannow ) :

    System Files - SFC Command

    3. Run a disk check to make sure no bad sectors etc. ( chkdsk /f/r )
    Check Disk - chkdsk
    Go to Method Two, use the cmd and enter this command line ..... chkdsk /f/r
    Note : there is a space between " chkdsk " and "/ ".

    4. Run a disk defrag to defragment the fragmented files.
    I would use Auslogic disk defrag. The Windows built-in defrag is a pain to use.

    5. Regulary do disk cleanup to remove temp files etc.
    Disk Cleanup

    6. Remove un-needed start up programs.I am not totally qualified to tutor this subject.
    Here is a tutorial to show the list of Startup programs in general. It tells you what are needed and what are not.
    Sysinfo.org

      My System SpecsSystem Spec

  6. #6



    Join Date : Dec 2009
    Posts : 3,375
    Vista Home Premium x86 SP2
    Local Time: 07:28 AM
    uk european union

     

    Re: windows explorer (vista) not responding?

    Hello!

    There is also one more big cause of freezing, which a lot a people don't know about. And this is Deferred Procedure Calls (DPCs). Some of you are probably thinking that this is utter rubbish because you have never heard of DPCs before. But it is not rubbish! DPCs can be one of the biggest causes of computer slowness.

    However, Task Manager can't see them properly (it *sort* of can, but the whole System Idle Process in Task Manager is completely flawed and inaccurate. If you want to know why, ask me )

    So, let's just rule out DPCs. Please download Process Explorer: Process Explorer

    Run it, and look at the top, under the System Process find the Interrupts sub process (or so it looks in Process Explorer)

    If you can, when your computer freezes, can you see if your CPU usage for Interrupts spikes?

    Thanks a lot!

    Richard

      My System SpecsSystem Spec

  7. #7


    Join Date : Dec 2010
    Posts : 19
    visra
    Local Time: 01:28 AM


      Thread Starter

    Re: windows explorer (vista) not responding?

    here are the specs

    compaq presario f700
    amd turion 64 x2 mobile technology tl-58 1.90GHz
    2.00 GB RAM
    32-BIT Operating system

      My System SpecsSystem Spec

  8. #8


    Join Date : Dec 2010
    Posts : 19
    visra
    Local Time: 01:28 AM


      Thread Starter

    Re: windows explorer (vista) not responding?

    Quote Originally Posted by americancritic View Post

    1. Run a full Updated virus scan using your computer Anti-Virus...
    2. If you don't have please download and run a full updated scan using malwarebytes her is there link and use the free version.
    Malwarebytes : Free anti-malware, anti-virus and spyware removal download

    After making sure you do not have a problem with maleware or virus the try and run a sfc scan here is a tutorial it is pretty easy heres how.

    And please do as suggested by slammer in filling in your system spec's as it does help us.

    System Files - SFC Command

    1. Click Start...
    2. In the search box type CMD...
    3. When the popup menu comes up at the top you will see CMD.EXE Right click the CMD.EXE and run it as administrator...
    4. When the prompt comes up the type: sfc /scannow notice there is a space between the sfc and the forward slash...

    While the scan is runnning do not use your computer and don't click the mouse it works better that way...

    When the scan is finished if it show any errors then run the sfc scan 3 more times as it fix's more each time it is run.

    After you do these things then please post the results so we can see whats going on. LOL
    I've already used Malwarebytes and it rarely detects any problems

    I just ran CMD 4 times and I always got the message "Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log"

      My System SpecsSystem Spec

  9. #9


    Join Date : Apr 2008
    Canada
    Posts : 1,351
    Windows 7, Home Premium 64-bit, SP1. Vista Home Premium 32-bit SP2.
    Local Time: 02:28 AM
    canada ca ontario

     

    Re: windows explorer (vista) not responding?

    Quote Originally Posted by larry burns View Post
    Quote Originally Posted by americancritic View Post

    1. Run a full Updated virus scan using your computer Anti-Virus...
    2. If you don't have please download and run a full updated scan using malwarebytes her is there link and use the free version.
    Malwarebytes : Free anti-malware, anti-virus and spyware removal download

    After making sure you do not have a problem with maleware or virus the try and run a sfc scan here is a tutorial it is pretty easy heres how.

    And please do as suggested by slammer in filling in your system spec's as it does help us.

    System Files - SFC Command

    1. Click Start...
    2. In the search box type CMD...
    3. When the popup menu comes up at the top you will see CMD.EXE Right click the CMD.EXE and run it as administrator...
    4. When the prompt comes up the type: sfc /scannow notice there is a space between the sfc and the forward slash...

    While the scan is runnning do not use your computer and don't click the mouse it works better that way...

    When the scan is finished if it show any errors then run the sfc scan 3 more times as it fix's more each time it is run.

    After you do these things then please post the results so we can see whats going on. LOL
    I've already used Malwarebytes and it rarely detects any problems

    I just ran CMD 4 times and I always got the message "Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log"
    Here is how to call up your cbs log......

    How to obtain cbs log

    Start > in the search box, type cmd > top left, right rick at cmd.exe > Run As Administrator > at the flashing prompt, type this command.....

    notepad c:\windows\logs\cbs\cbs.log
    ( note : There is a space between " notepad " and " c ". It is better if you copy/paste the command line in order to avoid typo. )

    > press Enter key.

    Almost immediately your cbs log will appear in notepad window.

    Here is the tutorial about how to analyse cbs log :
    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program generates in Windows Vista

    ( I am not qualified to teach you how to analyse ).

      My System SpecsSystem Spec

  10. #10



    Join Date : Dec 2009
    Posts : 3,375
    Vista Home Premium x86 SP2
    Local Time: 07:28 AM
    uk european union

     

    Re: windows explorer (vista) not responding?

    Hello!

    Since I will be the one looking through your CBS.log, and I have my own method which saves me time, can you please:

    Please copy the C:\Windows\Logs\CBS folder to your Desktop, right click on it > Send to > Compressed (zipped) folder, and upload the new file which is created on your Desktop here.

    Thanks a lot!

    Richard

      My System SpecsSystem Spec

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