screen gone black & cant access my harddrive

hi nice to meet you all.

i waqs hoping you guys could help me out as i have no knowledge in computer

basically i downloaded samsung smarthru3 which allows me to scan stuff through my multi fuction printer. i downloaded it from

http://www.samsung.com/uk/support/de...word=SCX-4216F

however since installing, and upon rebooting my computer, my desktop screen has just gone black. weirdly taskbars still here though. but everything else has gone including the side bars.

the other problem is that i cannot access my c drive. when i click it nothing happens. when i click my picture a window appears for a split second and disappears same with my music folder and video folder.

weirdly i can still run photoshops, itunes and chrome etc.

i deleted the smarthru software which im pretty sure is casing this problem as this exact thing happened last year when i tried to install exact same programme. it costed me my 1st year university grade..... shoudlnt hav reinstalled it....

smae thing happens even when i go on safemode. if any thing onyl worst, i cant go into control panel folder. if i do manage somehow it says the folder is empty......

please help me guys

Welocome
Try to get into safe mode (press f8 quickly and rapidly at boot) and get to repair options.
If that does not work give this a try.
If you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD

The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options. Choose an option tht will not cause you to lose your stuff.

If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.


Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.

• Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista? If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came with your computer or go to the manufacturer's website.
• Change restart settings in safe mode. If your computer is stuck in a loop where Windows fails, attempts to restart, and then fails again repeatedly, restart your computer in safe mode and select the Disable automatic restart on system failure checkbox. For more information, see Advanced startup options (including safe mode).
• Reinstall. If no other options have solved the problem, and you are sure that your computer's hardware is functioning normally, you might need to reinstall Windows. A custom (clean) installation of Windows will permanently delete all of the files on your computer and reinstall Windows, so only use this option if all other recovery options have been unsuccessful. After the installation, you will need to reinstall your programs and restore your files from backup copies. For more information, see Installing and reinstalling Windows

hi i took my computer to pc world today and they said the only way to fix it is to reinstall window, which means all my music pics important works all going to get deleted.....

is there any way of restoring or reinstalling the system without deleting everything???

ps it wont let me access backup and restore centre. even on safemode too.

Install this to back up
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek