BSOD ntoskrnl.exe.....???

ntoulos94

Member
Hello guys.....Im new in the forum and i really need your help to solve my bsod problem that i face with a lot of months....First of all i would like to thank u in advance....!!!!!
My system specs are :\\Intel Core 2 Quad Cpu Q6600\\2 Gb RAM\\Geforce 9400 GT

Is Vista . . .
- x86 (32-bit)
- Home Premium
- an OEM
- Its about 5 years old
- not yet sp1 installed
 

Attachments

  • Mini062711-01.zip
    19.8 KB · Views: 8
  • Windows_NT6_BSOD_jcgriff2+Perfmon HTML.zip
    628 KB · Views: 7

My Computer

Welcome
YOu have given us one dump report. Unfortunately, it ususlly takes many more to accurately diagnose a BSOD problem. The good news is that your dump has given a clear reason for your problem,memory
I would take this memort test. If you fail the test, remedy the situation, Then use the computer, again. If the problem continues, post with the new dump reports.
Guide to using Memtest86+ - Geeks to Go Forums
In addition, I see that you have a very large number of outdated drivers. Make sure that windows update is set to install drivers. This most certainly has contributed or will contribute to future BSODs.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
thank u very much im gonna do the memtest overnight and post the results here.....but i have done the memtest some months ago and showed up with no problems....anyway than u very much...
Aaaa also....how will i set Windows update to install drivers???
 

My Computer

If you recently passed a memtest, you may get additional BSODs, after you get several, post the results here. I will have more information to be able to give you suggestions that may be more helpful. In the meantime be sure to run the test for 8 passes. Then to test the slots with a known good stick for at least 5 passes.
Windows Update Settings - Change - Windows 7 Forums
For Vista and Seven.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Here are the results: Boths sticks on no errors after 9 passes
Stick 1 on slot 1 no errors after 5 passes
Stick 2 on slot 2 3rd Master Hard Disk Error(and the pc won't start)
Stick 2 on slot 1 no errors after 5 passes
Stick 1 on slot 2 3rd Master Hard Disk Error(and the pc won't start)

So i guess its slot 2 the problem, right??? That means i need to buy a new Motherboard???
 

My Computer

That appears to be the problem. I would have a professional check it out before spending that kind of money.Possibly you could use the computer without using the bad slot.
You should also give us a few more bsod reports. As I said, one is not usually enough for definitive results.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
ok boss... :D im using the computer without the bad slot at the moment and it seems to work fine till now (with a little bit lag, but its reasonable isnt it??? [ram/2])
Ok for the bsod reports,if a get any i will upload immediatetly....!!!!

THANK U VERY MUCH...........!!!!!!!!
 

My Computer

You are very welcome.
I am sorry that the problem looks like the MB. All evidence does seem to point in that direction.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I would make a new thread. Ask about where to get a good Motherboard and suggestions. There are some here with more experience in that area.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
What I will do, as soon as you post, I will notify someone that I know that can really give you a lot of help.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
hello again....i got the pc to an expert and he told me that he didnt find any problem with the pc...he used it for 2 days without getting a bsod (what he told me) and i got the pc back to my home to use it again but in some hours bsod again... i just found out that he lied me and bsod occured twice when he used the pc ( lier )[but why he did that??] anyway i uploaded some more dump files to check
 

Attachments

  • Desktop.zip
    176.3 KB · Views: 3

My Computer

Its memory corruption again.
You took a memory test and failed, the problem has to be rectified.
Fixing a computer is one thing, knowing the cause of a BSOD is something else, your computer guy probably did not know how to handle a BSOD
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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