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Computer Freezes
  1. #1



    Newbie
    Join Date : Jun 2011
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    windows vista home premium 64bit
    Local Time: 12:37 AM

    Computer Freezes

    I have had my computer since 2009. I'm running Vista home premium 64bit. In the past week it started to freeze up shortly after startup. I have done a system restore to a previous configuration that I know worked from about a month ago. I have ran ms security essentials full scan and found nothing. I have changed the msconfig startup to the diag setting to eliminate any unnecessary programs in the startup process. Nothing I have done seems to help and I am stumped.


      My System SpecsSystem Spec

  2. #2
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,259
    Windows 7 SP1 x64
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    Re: Computer Freezes

    Welcome
    Lets see how it works in safe mode
    Download and make a full updated scan with malwarebytes
    Follow the clean boot procedure (although probably similar to what you did, we cannot take a chance to rule out the true cause)
    http://support.microsoft.com/kb/929135
    Report back

    Possible causes
    Check memory with memtest86
    Make sure that you are not over heating.
    Try in safe mode; report back if it works properly.
    Try a clean boot
    Make sure PSU is working properly
    If overclocking, restore to original
    Test hard drive at company website.

    Check back and I will get you some links that you can use for the above
    http://www.geekstogo.com/forum/topic...ing-memtest86/
    http://support.microsoft.com/kb/929135
    http://malwarebytes.org/
    http://www.almico.com/speedfan.php

    Me Bad!
    Almost forgot. Type event viewer, in search (by start button) and look for errors that may show the cause of the problem.
    Go into event viewer and look for critical errors relating to the problem

    You want to look for critical errors (they have red in the left column ).
    When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

    This seems like a lot, but go slow, ask questiions and you will be up and running

      My System SpecsSystem Spec

  3. #3



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    Join Date : Jun 2011
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    windows vista home premium 64bit
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      Thread Starter

    Re: Computer Freezes

    I haven't gone through all of your procedures yet but heres an update. I can run in safe mode no problem. After going through process of elimination I have found that I can leave all the start up applications on and disable all the startup services it will not freeze. After restarting with those settings the only service that still runs is Group Policy Client. I have noticed while watching the memory usage that it hovers around 1.5gb to 1.9gb but freezes when the usage goes over 2.2gb. I have 8gbs of memory on my system. Let me know if that sounds suspicious. Can you see my system specs that I've made.
    thanks for your help.

      My System SpecsSystem Spec

  4. #4
    richc46's Avatar

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    Re: Computer Freezes

    If that were me, I would take memtest.
    Guide to using Memtest86+ - Geeks to Go Forums
    Rule out memory problems.

      My System SpecsSystem Spec

  5. #5



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      Thread Starter

    Re: Computer Freezes

    OK I ran the memtest86 and they all passed. I also updated my chipset to the latest version. It was way out of date. I am still having the same issue. I will try the malware process next. Are there any really good free programs I should look for?
    Thanks again

      My System SpecsSystem Spec

  6. #6
    richc46's Avatar

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    Re: Computer Freezes

    I have list of free software that will keep you busy forever, but for now lets get this fixed.
    YOu did not pass the Memory test. It is an overnight test that will take a minimum of 8 hours to do correctly. Read the instruction, again.

      My System SpecsSystem Spec

  7. #7



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      Thread Starter

    Re: Computer Freezes

    On the memtest how many passes do I need to do on each stick? I ran one pass each so far and had no errors. Each run took about 20 min each per stick so it did take over an hour. I have also ran a full scan using Malwarebytes in safe mode with the updates and found nothing there either.

      My System SpecsSystem Spec

  8. #8
    richc46's Avatar

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    Re: Computer Freezes

    Mem test 8 passes
    If failed 8 passes in each slot with a good stick
    If passes 4 pases in each slot with a good stick

    Memory seems the most likely, if it is not memory, we can move on.

      My System SpecsSystem Spec

  9. #9
    Slammer's Avatar

    Destroyer of Tyranny
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    Re: Computer Freezes

    Just wanted to say, if it's not an overheating problem, uninstall WinPatrol if you have installed it. I had a freezing problem that lasted over a month and stopped when I ditched that program. Also, running "sfc /scannow" in command prompt (without the quotes) as an administrator might help.

      My System SpecsSystem Spec

  10. #10
    richc46's Avatar

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    Re: Computer Freezes

    If it is WinPatrol, it will show up with the clean boot procedure that has been suggested.
    Make sure that you untick that one too.

      My System SpecsSystem Spec

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