Computer Freezes

rich18

New Member
I have had my computer since 2009. I'm running Vista home premium 64bit. In the past week it started to freeze up shortly after startup. I have done a system restore to a previous configuration that I know worked from about a month ago. I have ran ms security essentials full scan and found nothing. I have changed the msconfig startup to the diag setting to eliminate any unnecessary programs in the startup process. Nothing I have done seems to help and I am stumped.
 

My Computer

System One

  • Manufacturer/Model
    Custom built
    CPU
    Intel Core2 Quad Q9400 2.66GHz LGA 775 95W Quad-Core Process
    Motherboard
    ASUS P5E Deluxe LGA 775 Intel X48 ATX Intel Motherboard
    Memory
    Kingston 2GB 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Desktop Memory (x4)
    Graphics Card(s)
    ASUS EAH4850/HTDI/1G Radeon HD 4850 1GB 256-bit GDDR3 PCI Ex
    Sound Card
    on board
    Monitor(s) Displays
    samsung 32" lcd
    Hard Drives
    Seagate Barracuda 7200.11 ST31500341AS 1.5TB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive
    Case
    COOLER MASTER RC-690-KKR7-GP Black SECC/ ABS ATX Mid Tower C
    Cooling
    COOLER MASTER Hyper N 520 RR-920-N520-GP 92mm Sleeve CPU Coo
    Internet Speed
    7 mb/sec
Welcome
Lets see how it works in safe mode
Download and make a full updated scan with malwarebytes
Follow the clean boot procedure (although probably similar to what you did, we cannot take a chance to rule out the true cause)
http://support.microsoft.com/kb/929135
Report back

Possible causes
Check memory with memtest86
Make sure that you are not over heating.
Try in safe mode; report back if it works properly.
Try a clean boot
Make sure PSU is working properly
If overclocking, restore to original
Test hard drive at company website.

Check back and I will get you some links that you can use for the above
http://www.geekstogo.com/forum/topic...ing-memtest86/
http://support.microsoft.com/kb/929135
http://malwarebytes.org/
http://www.almico.com/speedfan.php

Me Bad!
Almost forgot. Type event viewer, in search (by start button) and look for errors that may show the cause of the problem.
Go into event viewer and look for critical errors relating to the problem

You want to look for critical errors (they have red in the left column ).
When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

This seems like a lot, but go slow, ask questiions and you will be up and running
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I haven't gone through all of your procedures yet but heres an update. I can run in safe mode no problem. After going through process of elimination I have found that I can leave all the start up applications on and disable all the startup services it will not freeze. After restarting with those settings the only service that still runs is Group Policy Client. I have noticed while watching the memory usage that it hovers around 1.5gb to 1.9gb but freezes when the usage goes over 2.2gb. I have 8gbs of memory on my system. Let me know if that sounds suspicious. Can you see my system specs that I've made.
thanks for your help.
 

My Computer

System One

  • Manufacturer/Model
    Custom built
    CPU
    Intel Core2 Quad Q9400 2.66GHz LGA 775 95W Quad-Core Process
    Motherboard
    ASUS P5E Deluxe LGA 775 Intel X48 ATX Intel Motherboard
    Memory
    Kingston 2GB 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Desktop Memory (x4)
    Graphics Card(s)
    ASUS EAH4850/HTDI/1G Radeon HD 4850 1GB 256-bit GDDR3 PCI Ex
    Sound Card
    on board
    Monitor(s) Displays
    samsung 32" lcd
    Hard Drives
    Seagate Barracuda 7200.11 ST31500341AS 1.5TB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive
    Case
    COOLER MASTER RC-690-KKR7-GP Black SECC/ ABS ATX Mid Tower C
    Cooling
    COOLER MASTER Hyper N 520 RR-920-N520-GP 92mm Sleeve CPU Coo
    Internet Speed
    7 mb/sec

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
OK I ran the memtest86 and they all passed. I also updated my chipset to the latest version. It was way out of date. I am still having the same issue. I will try the malware process next. Are there any really good free programs I should look for?
Thanks again
 

My Computer

System One

  • Manufacturer/Model
    Custom built
    CPU
    Intel Core2 Quad Q9400 2.66GHz LGA 775 95W Quad-Core Process
    Motherboard
    ASUS P5E Deluxe LGA 775 Intel X48 ATX Intel Motherboard
    Memory
    Kingston 2GB 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Desktop Memory (x4)
    Graphics Card(s)
    ASUS EAH4850/HTDI/1G Radeon HD 4850 1GB 256-bit GDDR3 PCI Ex
    Sound Card
    on board
    Monitor(s) Displays
    samsung 32" lcd
    Hard Drives
    Seagate Barracuda 7200.11 ST31500341AS 1.5TB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive
    Case
    COOLER MASTER RC-690-KKR7-GP Black SECC/ ABS ATX Mid Tower C
    Cooling
    COOLER MASTER Hyper N 520 RR-920-N520-GP 92mm Sleeve CPU Coo
    Internet Speed
    7 mb/sec
I have list of free software that will keep you busy forever, but for now lets get this fixed.
YOu did not pass the Memory test. It is an overnight test that will take a minimum of 8 hours to do correctly. Read the instruction, again.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
On the memtest how many passes do I need to do on each stick? I ran one pass each so far and had no errors. Each run took about 20 min each per stick so it did take over an hour. I have also ran a full scan using Malwarebytes in safe mode with the updates and found nothing there either.
 

My Computer

System One

  • Manufacturer/Model
    Custom built
    CPU
    Intel Core2 Quad Q9400 2.66GHz LGA 775 95W Quad-Core Process
    Motherboard
    ASUS P5E Deluxe LGA 775 Intel X48 ATX Intel Motherboard
    Memory
    Kingston 2GB 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400) Desktop Memory (x4)
    Graphics Card(s)
    ASUS EAH4850/HTDI/1G Radeon HD 4850 1GB 256-bit GDDR3 PCI Ex
    Sound Card
    on board
    Monitor(s) Displays
    samsung 32" lcd
    Hard Drives
    Seagate Barracuda 7200.11 ST31500341AS 1.5TB 7200 RPM SATA 3.0Gb/s 3.5" Internal Hard Drive -Bare Drive
    Case
    COOLER MASTER RC-690-KKR7-GP Black SECC/ ABS ATX Mid Tower C
    Cooling
    COOLER MASTER Hyper N 520 RR-920-N520-GP 92mm Sleeve CPU Coo
    Internet Speed
    7 mb/sec
Mem test 8 passes
If failed 8 passes in each slot with a good stick
If passes 4 pases in each slot with a good stick

Memory seems the most likely, if it is not memory, we can move on.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Just wanted to say, if it's not an overheating problem, uninstall WinPatrol if you have installed it. I had a freezing problem that lasted over a month and stopped when I ditched that program. Also, running "sfc /scannow" in command prompt (without the quotes) as an administrator might help.
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 1545
    CPU
    Intel Core 2 Duo T6400 @ 2.00 GHz
    Motherboard
    DELL - 27d90219 Phoenix ROM BIOS PLUS Version 1.10 A05
    Memory
    4 GB
    Graphics Card(s)
    Mobile Intel(R) 4 Series Express Chipset Family
    Sound Card
    IDT High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (DPMS), 15.3" (34cm x 19cm)
    Screen Resolution
    1366x768
    Hard Drives
    Internal 320 GB
    Portable 320 GB used for separate storage of media, plugged into USB port as needed.
    Cooling
    Single built in fan
    Keyboard
    Built in
    Mouse
    Touchpad, + Logitech wireless mouse (USB)
    Internet Speed
    ~150 kilobytes/sec DL
    Other Info
    Usually have low HD free space left (<10 GB), often left on overnight. I really push its capabilities.
If it is WinPatrol, it will show up with the clean boot procedure that has been suggested.
Make sure that you untick that one too.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
It may be a memory leak caused by buggy drivers or software. Have you installed any new software that may have caused the stalling.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics Card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Keyboard
    Logik
    Mouse
    Technika TKOPTM2
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers
    Trust Graphics Tablet
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