svchost.exe_Eventlog

F

faranoush

New Member
I have a problem with my "Audio Service" and it is not working.

Problem has following details:

Problem signature:
Problem Event Name: APPCRASH
Application Name: svchost.exe_Eventlog
Application Version: 6.0.6001.18000
Application Timestamp: 47918b89
Fault Module Name: stapo.dll
Fault Module Version: 1.0.5614.0
Fault Module Timestamp: 46e9587d
Exception Code: c0000005
Exception Offset: 00063841
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

What should I do to solve the problem?

Thanks in advance
 

My Computer

System One

  • Manufacturer/Model
    DELL/XPS
    CPU
    Intel(R) Core(TM)2 Duo CPU T9300 @ 2.50GHz 2.50GHz
    Motherboard
    dell xps m1330
    Memory
    3.00 GB
    Graphics Card(s)
    dell xps m1330
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    NVIDIA GeForce 8400M GS
Hi,

Try installing all the sevice packs that are available for your system.
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
faranoush said:
I have a problem with my "Audio Service" and it is not working.

Problem has following details:

Problem signature:
Problem Event Name: APPCRASH
Application Name: svchost.exe_Eventlog
Application Version: 6.0.6001.18000
Application Timestamp: 47918b89
Fault Module Name: stapo.dll
Fault Module Version: 1.0.5614.0
Fault Module Timestamp: 46e9587d
Exception Code: c0000005
Exception Offset: 00063841
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

What should I do to solve the problem?

Thanks in advance
Click to expand...

Hello there!

Seems like the crash is caused by stapo.dll which belongs to Sigmatel C-Major audio driver. I would recommend to remove the existing Audio drivers completely and download a fresh copy from manufactures website and install it

Hope this helps!
 

My Computer

System One

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