windymiller
Member
Hi,
Hope someone can help me. I'm new to the forum and please treat me like the beginner / novice I am. I've had my laptop for about 1.5 years and had no problems. However, since last week it has started to freeze once booted up and only a manual shut off can be done.
Some of the crash symptoms are:
and
2011-07-23 22:50:30, Info CSI 00000018 Error STATUS_CANNOT_DELETE while executing operation HardLinkFile on [l:308{154}]"\SystemRoot\WinSxS\x86_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6002.18449_none_9582275d538a1db6\kernel32.dll, \??\C:\Windows\System32\kernel32.dll"
Hope all of this makes sense to someone. I'd appreciate any help or advice as to whether this is something I can fix with your guidance or whether I'm looking at a repair or new machine.
Thanks
Hope someone can help me. I'm new to the forum and please treat me like the beginner / novice I am. I've had my laptop for about 1.5 years and had no problems. However, since last week it has started to freeze once booted up and only a manual shut off can be done.
Some of the crash symptoms are:
- Any open applications stop responding and I get the blue vista 'processing' loop
- Hard drive/CPU indicator light goes dormant and does not come back on
- Sensor mouse/pointer works and I'm able to minimize any apps that have stopped responding
- Opening up the Start Menu sometimes brings up the menu but that freezes as soon as anything is selected.
- Task Manager fails to open.
- Can work fine for 5 minutes or longer on occasion but always ends up crashing.
- Does not crash in Safe Mode
- Will crash even when cool
- Did a registry repair - found faults and repaired but no change
- Defragmented disk - no change
- Uninstalled some programmes to free up disk space - no change
- Rolled back the display driver with no effect
- Ran a couple of anti-virus scans - picked up one or two which were repaired but no change
- Ran sfc which came back with "Windows Resource Protection found corrupt file but was unable to fix them"
- I have the CBS log but not sure what to do with them. CBS does not contain the word error. CBS Persist file contains 2 occurances of error - these are posted below
and
2011-07-23 22:50:30, Info CSI 00000018 Error STATUS_CANNOT_DELETE while executing operation HardLinkFile on [l:308{154}]"\SystemRoot\WinSxS\x86_microsoft-windows-kernel32_31bf3856ad364e35_6.0.6002.18449_none_9582275d538a1db6\kernel32.dll, \??\C:\Windows\System32\kernel32.dll"
Hope all of this makes sense to someone. I'd appreciate any help or advice as to whether this is something I can fix with your guidance or whether I'm looking at a repair or new machine.
Thanks
My Computer
System One
-
- Manufacturer/Model
- Dell Inspiron 1525
- CPU
- Intel Core 2 Duo T5800 @ 2.00GHz
- Memory
- 3 GB