Please Help

C

cindy18

New Member
I did system restore to original state (factory reset) but after that, every time I try to boot my PC, it show black screen :cry: and I have to off it and reboot again and it always recommends I enter system repairs, is this a hardware problem? It's a Toshiba Statellite running Vista Home Premium 32bits. I'd appreciate any help I can get
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
no safe mode, only system repair or start normally if I enter start normally it won't work I have to turn it off, but if I enter system repair it can start normally, after I shut down and reboot the same problem came up again.
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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