BSoD! Please help!

LifeLease

Member
I've been having odd bluescreens for quite some time... I have an overclock on my CPU, but it's pretty modest for an amd phenom 940, sitting at 3.6 ghz and requiring 1.5v. The odd thing is, my computer will last an hour or more in prime95 with the cpu test and memtest running (memtest finishing 100% and starting over without a single error), yet sometimes I'll have a random crash with locale 1033. Temps at load are 55-62 celcius, depending on room temperature. Sometimes it gets hot in my room.

Vista 64 bit Ultimate
I built the computer, so I guess it's the original OS
Full retail version
My hardware is listed in my profile, but I built the computer about 2 years ago and have upgraded it steadily.
I installed the OS in spring 2010 (sometime around april/may)

Thank you very much in advance for helping! :)
 

My Computer

System One

  • CPU
    amd [email protected] ghz
    Motherboard
    M3a79-t Deluxe
    Memory
    4x1gb 6400 4-4-4-15
    Graphics Card(s)
    2x 4850 512mb
    Sound Card
    stock
    Monitor(s) Displays
    acer 22"
    Screen Resolution
    1680x1050
    Hard Drives
    500gb
    PSU
    corsair 750 watt
    Case
    antec 1200
    Cooling
    xigmatek s1200
    Internet Speed
    verizon dsl fml
Hi,

after a quick look at the uploaded file, I would recommend you update your graphics drivers.
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
So it's a video card driver causing the BSOD?
 

My Computer

System One

  • CPU
    amd [email protected] ghz
    Motherboard
    M3a79-t Deluxe
    Memory
    4x1gb 6400 4-4-4-15
    Graphics Card(s)
    2x 4850 512mb
    Sound Card
    stock
    Monitor(s) Displays
    acer 22"
    Screen Resolution
    1680x1050
    Hard Drives
    500gb
    PSU
    corsair 750 watt
    Case
    antec 1200
    Cooling
    xigmatek s1200
    Internet Speed
    verizon dsl fml
One of the reports indicate that its the card, but you had many reports and they do not agree. Follow lotties instructions, if you still get BSODS, Ill give you my opinon, too.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Ok, I updated my drivers. Ill let you guys know if I get another crash. In the mean time, and out of curiousity, what did the other reports indicate? What was conflicting? Thank you guys again for helping, too lol.
 

My Computer

System One

  • CPU
    amd [email protected] ghz
    Motherboard
    M3a79-t Deluxe
    Memory
    4x1gb 6400 4-4-4-15
    Graphics Card(s)
    2x 4850 512mb
    Sound Card
    stock
    Monitor(s) Displays
    acer 22"
    Screen Resolution
    1680x1050
    Hard Drives
    500gb
    PSU
    corsair 750 watt
    Case
    antec 1200
    Cooling
    xigmatek s1200
    Internet Speed
    verizon dsl fml
The last BSOD you had inidcated the driver picked up by lottie. The next to last shows
Code:
 icrosoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_Windows_NT6_BSOD_jcgriff2 (7).zip\Windows_NT6_BSOD_jcgriff2\Mini101611-03.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows Server 2008/Windows Vista Kernel Version 6001 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 6001.18427.amd64fre.vistasp1_gdr.100218-0019
Machine Name:
Kernel base = 0xfffff800`01c10000 PsLoadedModuleList = 0xfffff800`01dd5db0
Debug session time: Sun Oct 16 21:24:46.729 2011 (GMT-4)
System Uptime: 0 days 2:57:28.921
Loading Kernel Symbols
...............................................................
................................................................
..........................
Loading User Symbols
Loading unloaded module list
......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 50, {fffffa400bde3d60, 0, fffff80001c6413b, 5}

Could not read faulting driver name
Probably caused by : [B]ntkrnlmp.exe[/B] ( nt!KiSystemServiceExit+0 )
Followup: MachineOwner
---------
2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffa400bde3d60, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80001c6413b, If non-zero, the instruction address which referenced the bad memory
 address.
Arg4: 0000000000000005, (reserved)
Debugging Details:
------------------

Could not read faulting driver name
READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80001e39080
 fffffa400bde3d60 
FAULTING_IP: 
nt!KiSystemServiceExit+0
fffff800`01c6413b 488b9dc0000000  mov     rbx,qword ptr [rbp+0C0h]
MM_INTERNAL_CODE:  5
CUSTOMER_CRASH_COUNT:  3
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
BUGCHECK_STR:  0x50
PROCESS_NAME:  chrome.exe
CURRENT_IRQL:  0
TRAP_FRAME:  fffffa600bde3a20 -- (.trap 0xfffffa600bde3a20)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000103 rbx=0000000000000000 rcx=fffffa8004959050
rdx=0000000000006c00 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80001c6413b rsp=fffffa600bde3bb0 rbp=fffffa400bde3ca0
 r8=0000000000000000  r9=0000000000000040 r10=0000000000000001
r11=fffffa600bde39f0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl nz na pe nc
nt!KiSystemServiceExit:
fffff800`01c6413b 488b9dc0000000  mov     rbx,qword ptr [rbp+0C0h] ss:0018:fffffa40`0bde3d60=????????????????
Resetting default scope
LAST_CONTROL_TRANSFER:  from fffff80001c727e2 to fffff80001c64690
STACK_TEXT:  
fffffa60`0bde3928 fffff800`01c727e2 : 00000000`00000050 fffffa40`0bde3d60 00000000`00000000 fffffa60`0bde3a20 : nt!KeBugCheckEx
fffffa60`0bde3930 fffff800`01c63219 : 00000000`00000000 fffffa80`0431d890 fffffa80`0431d800 fffffa80`0752c160 : nt!MmAccessFault+0x4f2
fffffa60`0bde3a20 fffff800`01c6413b : 00000000`00000000 00000000`00000000 00000000`00000001 00000000`00d48004 : nt!KiPageFault+0x119
fffffa60`0bde3bb0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceExit

STACK_COMMAND:  kb
FOLLOWUP_IP: 
nt!KiSystemServiceExit+0
fffff800`01c6413b 488b9dc0000000  mov     rbx,qword ptr [rbp+0C0h]
SYMBOL_STACK_INDEX:  3
SYMBOL_NAME:  nt!KiSystemServiceExit+0
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: nt
IMAGE_NAME:  ntkrnlmp.exe
DEBUG_FLR_IMAGE_TIMESTAMP:  4b7d26b9
FAILURE_BUCKET_ID:  X64_0x50_nt!KiSystemServiceExit+0
BUCKET_ID:  X64_0x50_nt!KiSystemServiceExit+0
Followup: MachineOwner
---------

This is the dump just prior to the one picked up by Lottie, I have bolded the cause. But that driver is never the cause. I may be leaning toward hardware, but test out the driver as suggested by Lottie first, with luck that will work.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
So, hypothetically speaking, if it were a hardware issue, what would be the hardware causing the crash? General system instability with my cpu overclock or is it one of my video cards?
 

My Computer

System One

  • CPU
    amd [email protected] ghz
    Motherboard
    M3a79-t Deluxe
    Memory
    4x1gb 6400 4-4-4-15
    Graphics Card(s)
    2x 4850 512mb
    Sound Card
    stock
    Monitor(s) Displays
    acer 22"
    Screen Resolution
    1680x1050
    Hard Drives
    500gb
    PSU
    corsair 750 watt
    Case
    antec 1200
    Cooling
    xigmatek s1200
    Internet Speed
    verizon dsl fml
I would lean toward memory, but it could be anything. Lottie did examine one of the reports correctly. The reports just give clues and rarely the answer. Just update the driver suggested by Lottie, use the computer and if you get more BSODs. Just post. I have done a lot of these and 99% of the time the fix is very cheap or even free.

If you oveclock, I would restore the regular settings.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Do you mean video card memory or my ram?
 

My Computer

System One

  • CPU
    amd [email protected] ghz
    Motherboard
    M3a79-t Deluxe
    Memory
    4x1gb 6400 4-4-4-15
    Graphics Card(s)
    2x 4850 512mb
    Sound Card
    stock
    Monitor(s) Displays
    acer 22"
    Screen Resolution
    1680x1050
    Hard Drives
    500gb
    PSU
    corsair 750 watt
    Case
    antec 1200
    Cooling
    xigmatek s1200
    Internet Speed
    verizon dsl fml
Its usually the ram with a memory problem. But lets not jump ahead. Update the driver suggested.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Updated the driver, ran prime95 and memtest86 for 3 hours without a problem, and still had another crash. I'm gonna upload the dump files.

edit: running that minidump collection program and then winzipping, might take a few minutes
 

My Computer

System One

  • CPU
    amd [email protected] ghz
    Motherboard
    M3a79-t Deluxe
    Memory
    4x1gb 6400 4-4-4-15
    Graphics Card(s)
    2x 4850 512mb
    Sound Card
    stock
    Monitor(s) Displays
    acer 22"
    Screen Resolution
    1680x1050
    Hard Drives
    500gb
    PSU
    corsair 750 watt
    Case
    antec 1200
    Cooling
    xigmatek s1200
    Internet Speed
    verizon dsl fml
Here we go.

As an interesting side note, under Windows 32 in the Problem Reports and Solutions icon in the control panel, I've had most of my crashes occur due to video hardware.
 

Attachments

  • Windows_NT6_BSOD_jcgriff222.zip
    876.3 KB · Views: 2

My Computer

System One

  • CPU
    amd [email protected] ghz
    Motherboard
    M3a79-t Deluxe
    Memory
    4x1gb 6400 4-4-4-15
    Graphics Card(s)
    2x 4850 512mb
    Sound Card
    stock
    Monitor(s) Displays
    acer 22"
    Screen Resolution
    1680x1050
    Hard Drives
    500gb
    PSU
    corsair 750 watt
    Case
    antec 1200
    Cooling
    xigmatek s1200
    Internet Speed
    verizon dsl fml
Although I am still leaning toward hardware code 116 (Video) came up several times and you were even advised to update the driver. It may be the actual card, however,
lets find out.
You even mentioned it several times.

FurMark
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Well, I'm running 2 4850's in crossfire. The odd thing is, I just ran furmark (multi-gpu) and prime 95 at the same time for about 30 minutes without artifacting. No weird tears or anything. The problem seems to be completely random, but mainly occurs during video games.
 

My Computer

System One

  • CPU
    amd [email protected] ghz
    Motherboard
    M3a79-t Deluxe
    Memory
    4x1gb 6400 4-4-4-15
    Graphics Card(s)
    2x 4850 512mb
    Sound Card
    stock
    Monitor(s) Displays
    acer 22"
    Screen Resolution
    1680x1050
    Hard Drives
    500gb
    PSU
    corsair 750 watt
    Case
    antec 1200
    Cooling
    xigmatek s1200
    Internet Speed
    verizon dsl fml
Perhaps it's the video ram? I ran >> http://mikelab.kiev.ua/index_en.php?page=PROGRAMS/vmt_en << that program to specifically test video ram, and hundreds of errors came up. However, I NEVER see tearing in games and I never experience video corruption. Simply a random BSOD with locale 1033.

Also, both cards had the same errors.

(I hope that program isn't a virus :/ I found it through google.)
 

My Computer

System One

  • CPU
    amd [email protected] ghz
    Motherboard
    M3a79-t Deluxe
    Memory
    4x1gb 6400 4-4-4-15
    Graphics Card(s)
    2x 4850 512mb
    Sound Card
    stock
    Monitor(s) Displays
    acer 22"
    Screen Resolution
    1680x1050
    Hard Drives
    500gb
    PSU
    corsair 750 watt
    Case
    antec 1200
    Cooling
    xigmatek s1200
    Internet Speed
    verizon dsl fml
Well run a full anti virus scan
Download and scan with malwarebytes
and run the furmark that I gave you. We will solve this.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
ok, turning on furmark now. I have a unit test in astronomy at 3:50 so I'm heading out while leaving furmark maxed out and running. We'll see what happens when i get back.
 

My Computer

System One

  • CPU
    amd [email protected] ghz
    Motherboard
    M3a79-t Deluxe
    Memory
    4x1gb 6400 4-4-4-15
    Graphics Card(s)
    2x 4850 512mb
    Sound Card
    stock
    Monitor(s) Displays
    acer 22"
    Screen Resolution
    1680x1050
    Hard Drives
    500gb
    PSU
    corsair 750 watt
    Case
    antec 1200
    Cooling
    xigmatek s1200
    Internet Speed
    verizon dsl fml
It could be the card. Thats hardware
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
just ran furmark multi-gpu for 1 hour and 45 minutes without artifacting or crashing.
 

My Computer

System One

  • CPU
    amd [email protected] ghz
    Motherboard
    M3a79-t Deluxe
    Memory
    4x1gb 6400 4-4-4-15
    Graphics Card(s)
    2x 4850 512mb
    Sound Card
    stock
    Monitor(s) Displays
    acer 22"
    Screen Resolution
    1680x1050
    Hard Drives
    500gb
    PSU
    corsair 750 watt
    Case
    antec 1200
    Cooling
    xigmatek s1200
    Internet Speed
    verizon dsl fml
Run the anti virus and malwarebytes
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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