Can't boot and can't repair

jagobruford

New Member
On booting up I am faced with the black screen of the Windows Boot Manager telling me Windows failed to start. I have tried to repair using the installation disk and changing the boot sequence to allow this but it cannot find or repair any error.

The error message is
File: \Windows\System32\Drivers\RapportKE64.sys
Status: 0xc000098
Info: Windows failed to load because a critical system driver is missing, or corrupt.

I know this has something to do with the securirty software Trusteer Rapport that ha snow go wrong. i have contaced them and they have told me to dlete a file in Safe Mode. The problem i can't get into Safe Mode.

If I esc from the Boot Manager and try to start in Safe Mode it scrolls doewn the drivers and returns me back to the Boot Manager. So I can't repair from the disc, delete or escape from the Boot Manager.

So can anyone help me............please!!!!!
 

My Computer

System One

  • CPU
    Intel Core 2 Quad Q6600
    Motherboard
    ASUS P5K
    Memory
    Corsair CM2x2048 400 MHz x 4
    Graphics Card(s)
    NVIDIA GeForce 8800 GTX
    Sound Card
    Microsoft
    Monitor(s) Displays
    LG L226W
    Hard Drives
    Western Digital WDC 150 GB - main
    Western Digital WDC 500 GB - data
Hello and Welcome to the forums. Use these please : Memory Diagnostics
HD Diagnostic
Instructions of how to use are at the site in link. Post back results and we can go from there.
Please start by running these bootable hardware diagnostics:
 

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    PS/2 Compatible Mouse
    Internet Speed
    http://www.speedtest.net/result/1538974261.png

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics Card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity
    Plus 2x USB (160Gig each) external HDD
    BluRay & DVD Weiters
    HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device
    AlViDrv BDDVDROM SCSI CdRom (Blueray) Device
    TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg

My Computer

System One

  • Manufacturer/Model
    Emachine ET 1161-05
    CPU
    AMD Athlon 64 LE-1640
    Motherboard
    eMachines MCP61PM-GM (Socket AM2 )
    Memory
    2.00 GB Dual-Channel DDR2 @ 387MHz (6-6-6-18)
    Graphics Card(s)
    Acer E181H (1280x768@60Hz) 128MB GeForce 6150SE nForce 430 (
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Name Acer E181H on NVIDIA GeForce 6150SE nForce 430
    Screen Resolution
    1280x768 pixels
    Hard Drives
    ST316081 5AS SCSI Disk Device
    PSU
    MCP61PM-GM 9000 NVIDIA Chipset Model MCP61 Chipset Revisio
    Case
    Tower
    Cooling
    Fan Speed 1247 RPM
    Keyboard
    Standard PS/2 Keyboard
    Mouse
    PS/2 Compatible Mouse
    Internet Speed
    http://www.speedtest.net/result/1538974261.png
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