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Vista doesn't boot past splash screen and can't access boot or set menus

  1. 06 Nov 2011 #1


    drkelly

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    Join Date : Nov 2011
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    Windows Vista
    Local Time: 10:49 PM

    Vista doesn't boot past splash screen and can't access boot or set menus

    My Dell computer is frozen and won't go past the splash screen. Pushing the function buttons for setup or the boot menu doesn't work so I can't change any settings or configurations. The computer also will not read the CD Rom drive so I can re-install the OS. Does anyone have any suggestions on how to fix this? Thanks.


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  2. 06 Nov 2011 #2
    Yard Dog's Avatar
    Yard Dog

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    Join Date : Oct 2011
    Central Florida in a small town
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    Vista Home Basic. 32 bit SP 2
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    Re: Vista doesn't boot past splash screen and can't access boot or set menus

    Welcome, this definitely looks as if you have a hardware issue. Try this. See if by any chance you can do this : HD Diagnostic and this : Memory Diagnostics
    Both of these are a bootable diagnostic check. Post back results please .

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  3. 16 Nov 2011 #3
    Yard Dog's Avatar
    Yard Dog

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    Join Date : Oct 2011
    Central Florida in a small town
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    Re: Vista doesn't boot past splash screen and can't access boot or set menus

    I just found this last nite, this may be what you need , you will have to use a working computer tho. Try this : Windows Vista 32-Bit (x86) Recovery Disc

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  4. 16 Nov 2011 #4
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    richc46

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    Join Date : Dec 2008
    Fairfield County, CT
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    Re: Vista doesn't boot past splash screen and can't access boot or set menus

    There is no way to know if its hardware or not, at this juncture. Try to save your stuff, if you can post and you will be given the next step. If you cannot load Ubuntu, its hardware
    Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek
    Dont do anything else, until you try to save your stuff.

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