Windows Vista Forums

Black Screen Crashes
  1. #1



    Newbie
    Join Date : Jan 2012
    Posts : 2
    Microsoft Windows Vista Home Premium 64-bit Edition
    Local Time: 12:04 AM

    Black Screen Crashes

    Hello,
    I've been banging my head against the wall for weeks trying to fix this. In the past month I've been getting black screen crashes, only while playing games. The games are WoW and SWToR. I've played WoW for almost three years on this laptop with no problems. There is no consistancy as to when this happens. I might play for 4 hours and it never happens, then 20 min into another session it happens. The screen goes black and the audio gets stuck in buzzing loop. I cannot do anything at that point, just have to hard restart. I've updated graphics driver, then rolled it back. Nothing. Temps are fine with nothing getting over 60C. I cleaned the heck outta the thing with a vacuum and canned air. Ran memtest86 with 3 passes. I did the benchmark test from 3Dmarkvantage to see if i could get it to crash. It passed that. Turned off screen saver, automatic updates and made sure my power settings were not causing the comp to sleep. I've dropped settings and resolutions in game to see if that helped. It didnt. I tried different outlets to plug into, thought maybe it was a power issue. That didnt help. . Any other thoughts or options would be great. Thanks

    Laptop is a Gateway p-7805u
    Intel Core 2 Duo P8400 / 2.26 GHz
    4gb DDR3 SDRAM - 1066.0 MHz
    NVIDIA GeForce 9800M GTS
    Windows Vista Home Premium 64-bit Edition


      My System SpecsSystem Spec

  2. #2



    Newbie
    Join Date : Jan 2012
    Posts : 2
    Microsoft Windows Vista Home Premium 64-bit Edition
    Local Time: 12:04 AM


      Thread Starter

    Re: Black Screen Crashes

    Here is the BSOD report and Perfmon all zipped as attach

    Vista . . .
    - x64-bit
    - its the original
    -OEM version
    - Laptop is about 3 years old
    -never re-installed OS

      My System SpecsSystem Spec

  3. #3



    Old and cranky

    Join Date : Apr 2009
    Southeastern CT, USA
    Posts : 1,364
    Vista Ultimate x64; Win 7 x64 and x32
    Local Time: 01:04 AM
    usa us connecticut

     

    Re: Black Screen Crashes

    Black screens are very difficult to troubleshoot/fix.
    Here's some suggestions:
    - update ALL drivers and programs on your system
    - use System Restore to restore back to a point before this started happening
    - one person has reported that running Startup Repair has fixed their black screen. I'd suggest running it from the installation disk and running it 3 times.

    Your available physical memory is very low (516 mB). You only have 2 gB of RAM and I'd suggest using a minimum of 4 gB. If you can't upgrade the RAM right now, then I'd suggest only running one application at a time and making sure that your Startup items are trimmed down to the bare minimum.

    Multiple problems with your Intel(R) PRO/1000 NDIS 6 Adapter Driver service
    Please:
    - download a fresh copy of this driver's installation software from http://downloadcenter.intel.com
    - uninstall the current drivers
    - install the freshly downloaded copy of the drivers

      My System SpecsSystem Spec

Black Screen Crashes problems?

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