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Crash after installing SP2
  1. #1


    Join Date : Jan 2012
    Posts : 8
    Vista 32bit Home Edition
    Local Time: 07:38 AM

    Crash after installing SP2

    A couple months ago I noticed an update for SP2 on my laptop. It's a Toshiba running Vista Home Premium 32bit. I started the update and went to bed. Then next morning it was stuck on a black screen. After some research and trying a few reboots this is where I'm at.

    When it boots I get the green loading bar, then a black screen with a bunch of files flashing across the top line of the screen, then it stops on this: ! ! 0xc0000034 ! ! 148/70296 (program_files_ffd0cbfc813cc4f1.cdf-ms)

    I cannot boot into ANY safe mode or in the last known good configuration. When I try to boot in safe mode it starts loading then hangs on windows\system32\drivers\crcdisk.sys

    I have a copy of my Vista CD but not the original. When I boot from the CD I have run the Startup Repair it says it cannot repair it and gives the following problem details:

    Problem Event Name: StartupRepairV2
    Problem Signature 01: ExternalMedia
    Problem Signature 02: 6.0.6000.16386.6.0.6001.1.18000
    Problem Signature 03: 0
    Problem Signature 04: 65537
    Problem Signature 05: unknown
    Problem Signature 06: BadDriver
    Problem Signature 07: 0
    Problem Signature 08: 3
    Problem Signature 09: WrpRepair
    Problem Signature 10: 10
    OS Version: 6.0.6000.2.0.0.256.1
    Locale ID: 1033

    I cannot do a system restore (from an earlier point) because there are no restore points (I'm pretty sure there are though) I ran the Windows Memory Diagnostics Tool and that doesn't work either, reboots and hangs on the same file as before. I can get to the command prompt through the CD and can access my files to save them but I'd like to try to repair the OS. Any ideas at all? All help is greatly appreciated. Thanks!


      My System SpecsSystem Spec

  2. #2
    Yard Dog's Avatar

    Senior Member



    Join Date : Oct 2011
    Central Florida in a small town
    Posts : 2,174
    Vista Home Basic. 32 bit SP 2
    Local Time: 08:38 AM
    usa us florida

     

    Re: Crash after installing SP2

      My System SpecsSystem Spec

  3. #3


    Join Date : Jan 2012
    Posts : 8
    Vista 32bit Home Edition
    Local Time: 07:38 AM


      Thread Starter

    Re: Crash after installing SP2

    Will that allow me to get into the system to repair Vista? I know how to back up my files and I'm in the process of that now.

      My System SpecsSystem Spec

  4. #4
    Yard Dog's Avatar

    Senior Member



    Join Date : Oct 2011
    Central Florida in a small town
    Posts : 2,174
    Vista Home Basic. 32 bit SP 2
    Local Time: 08:38 AM
    usa us florida

     

    Re: Crash after installing SP2

    Basically, that is making sure you can get your stuff, and at same time verifying the hard drive is working.

      My System SpecsSystem Spec

  5. #5


    Join Date : Jan 2012
    Posts : 8
    Vista 32bit Home Edition
    Local Time: 07:38 AM


      Thread Starter

    Re: Crash after installing SP2

    Well I'm pulling files off the drive via the command prompt on the CD and it's working so the hard drive is physically functioning.

      My System SpecsSystem Spec

  6. #6
    Yard Dog's Avatar

    Senior Member



    Join Date : Oct 2011
    Central Florida in a small town
    Posts : 2,174
    Vista Home Basic. 32 bit SP 2
    Local Time: 08:38 AM
    usa us florida

     

    Re: Crash after installing SP2

    Great news, post make and model number, Toshiba what ? maybe you can get into the recovery partition to factory restore ? If you have such animal .

      My System SpecsSystem Spec

  7. #7


    Join Date : Jan 2012
    Posts : 8
    Vista 32bit Home Edition
    Local Time: 07:38 AM


      Thread Starter

    Re: Crash after installing SP2

    Can't find a model number, just a part number: PSLM0U-00F002. How can I access the recovery partition? If I restore using that partition won't I lose my data? When I try to restore to last known working config it doesn't work either.

      My System SpecsSystem Spec

  8. #8
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,254
    Windows 7 SP1 x64
    Local Time: 08:38 AM
    usa us connecticut

     

    Re: Crash after installing SP2

    Download and use Uuntu to save your stuff
    http://www.howtogeek.com/howto/windo...dows-computer/
    Recovery partition

    1. Restart the computer.

    2. Repeatedly tap the F8 key until you see the Advanced Boot Option Screen.

    3. Select Repair Your Computerand hit Enter.


    On the System Recovery Options Screen select Restore Application.


    8. When prompted, select on "Full Factory Recovery" Say yes

      My System SpecsSystem Spec

  9. #9


    Join Date : Jan 2012
    Posts : 8
    Vista 32bit Home Edition
    Local Time: 07:38 AM


      Thread Starter

    Re: Crash after installing SP2

    So just a guess here but I'm guessing it's easier to just take everything off and start over then actually repair the OS?

      My System SpecsSystem Spec

  10. #10
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,254
    Windows 7 SP1 x64
    Local Time: 08:38 AM
    usa us connecticut

     

    Re: Crash after installing SP2

    Quote Originally Posted by richc46 View Post
    Download and use Uuntu to save your stuff
    Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek
    Recovery partition

    1. Restart the computer.

    2. Repeatedly tap the F8 key until you see the Advanced Boot Option Screen.

    3. Select Repair Your Computerand hit Enter.


    On the System Recovery Options Screen select Restore Application.




    8. When prompted, select on "Full Factory Recovery" Say yes
    Try this first

      My System SpecsSystem Spec

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