Problem Even: BlueScreen

Rob83

New Member
Hi,

A few days ago I noticed my computer started freezing while I browsed the internet. The problem only seems to appear once I open an internet browser. Without any browser open my computer runs nicely. I use Firefox, but also have IE installed as a backup. So what's been happening is that when I browse the internet, my CPU usage jumps up from where it usually sits at 7% - 10% and settles around 55%, but then spikes up to 90% - 100% at random times when I do stuff like click on links, type in an address, scroll down, etc. And I experience ridiculously long loading times and constant "Not Responding" messages.

This does not occur continuously, it just seems to spike up to 100% usage at random times while browsing.

Here is a random screenshot of my task bar when i typed something into Goodle search and pressed enter:

http://img.photobucket.com/albums/v283/RobHimself41/Untitled.jpg


Aside from that, since this started I often times wake up in the morning or come back home from work to find my computer at the login screen. When I log in, I get a "windows has recovered from an unexpected error" message. Problem details are:

PHP:
Problem signature:
  Problem Event Name:    BlueScreen
  OS Version:    6.0.6001.2.1.0.768.3
  Locale ID:    1033

Additional information about the problem:
  BCCode:    50
  BCP1:    FFFFF88017E82898
  BCP2:    0000000000000000
  BCP3:    FFFFFA6000ADD470
  BCP4:    0000000000000000
  OS Version:    6_0_6001
  Service Pack:    1_0
  Product:    768_1

Files that help describe the problem:
  C:\Windows\Minidump\Mini013112-01.dmp
  C:\Users\Administrator\AppData\Local\Temp\WER-49888526-0.sysdata.xml
  C:\Users\Administrator\AppData\Local\Temp\WERF2F5.tmp.version.txt

Read our privacy statement:
  http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

Basic info:
- x64
- I am running the original installed OS
- OEM
- Purchased the computer about a year and a half ago
- OS is the same age as the computer

I had trouble with Step 3 - Run a System Health Report. So I just Googled "system health report" and followed the directions from another website and attached that html file, I hope it's the same thing!


Thanks for the help.

 

My Computer

Welcome
It appers that your problem is caused by software that you download and specifically this driver.
Software like this can cause problems. Drivers can be found by going directly to the website of the manufacturer of the software needing drivers. Using software to help find drivers are not necessary.
Uninstall the listed software and post back with the results. Be sure to boot before testing.


Pctcore64.sys file description
Productname: Kernel Driver Suite Description: PC Tools KDS Core Driver Company: PC Tools
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Back
Top