kimberlyannr
Member
Hello, I am using Windows Vista Home Premium on a Gateway LX6200-01 computer which recently started to crash at various times during use. When it restarts the options are Start Windows normally (which doesn't work) and Launch Startup Repair (Recommended). However, when I choose startup repair it goes to what would be the user log-on screen if it were working properly but instead of having the two user names of the people using the computer it only has one option: Other User. When I click on Other user it asks for a User Name and Password; if I enter either of our user names and passwords I get the error message: The specified domain either does not exist or could not be contacted. If I leave it blank I get the message: Windows Security, Please enter a user name and password; so I am unable to launch startup repair. It did not come with any discs so I can't repair it that way. Can someone please help me I am desperate as I use it for work. Thanks so much.
My Computer
System One
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- Manufacturer/Model
- Gateway LX6200-01