Hello everyone.
I need to ask for some advice on solving a BSOD error I'm experiencing.
When I shut down my laptop, the screen will go black for about 10 minutes, then eventually reboot. The only way to actually shut down is to hold down the power button during the 'black screen' phase. After the laptop reboots, it will say that Windows has recovered from an unexpected shutdown, or words to that effect.
After some troubleshooting, BlueScreenView indicates a DRIVER_POWER_STATE_FAILURE error, caused by ntoskrnl.exe (ntoskrnl.exe+cdabf), however I am not sure what to do next, and to how to go about fixing this safely.
I have performed a Memory Test and no errors came up.
Any advice on resolving this would be greatly appreciated.
System Info:
Vista x86 (32 bit)
Original OS, Home Premium w/SP2
OEM
Hardware is approx 5 years old
OS installation 5 years old (same as hardware)
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My Computer
System One
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- Manufacturer/Model
- Dell Inspiron 1501