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Ye olde Blue screen of death
  1. #1



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    Join Date : Jul 2012
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    Ye olde Blue screen of death

    I have started getting bsod at log-in. Attached is diagnostics suggested in someone elses thread.
    Thanks for any help.
    I'm also curious as to how this may have happened and how to prevent it.


      My System SpecsSystem Spec

  2. #2
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,259
    Windows 7 SP1 x64
    Local Time: 08:50 PM
    usa us connecticut

     

    Re: Ye olde Blue screen of death

    Welcome
    You have given us a lot of reports, many point to the same culprit
    wpsdrvnt.sys
    This is a driver that is part of your Sygate Technologies Software
    If your antivirus is from Symantec, that appears to be the cause.
    Make a system restore point and update the driver or uninstall the software.
    If the problem continues post the new reports and we will go to the next step.
    For testing purposes, replace your anti virus with Microsoft Security Essentials.

      My System SpecsSystem Spec

  3. #3



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      Thread Starter

    Re: Ye olde Blue screen of death

    Thank you. Yes, we do use Symantec. I have sone a system restore and I'll see about updating the driver. Thanks again.

      My System SpecsSystem Spec

  4. #4
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,259
    Windows 7 SP1 x64
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    Re: Ye olde Blue screen of death

    Your welcome, If you still get BSODs post and we shall look some more.

      My System SpecsSystem Spec

  5. #5



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      Thread Starter

    Re: Ye olde Blue screen of death

    My Symantec was an old version. I ended up uninstalling and installing free microsoft virus software and it seems the problem is gone. I'll let you know if it comes back.
    Again, thanks for your help.

      My System SpecsSystem Spec

  6. #6
    richc46's Avatar

    BSOD Squad




    Join Date : Dec 2008
    Fairfield County, CT
    Posts : 19,259
    Windows 7 SP1 x64
    Local Time: 08:50 PM
    usa us connecticut

     

    Re: Ye olde Blue screen of death

    Thats great news, seems like we solved your BSOD problem. Comeback at any time if the problem returns.

      My System SpecsSystem Spec

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