Novel KSoD

scenkner

Member
I have found nothing specific on the net regarding the issues I am trying to deal with on a friends computer. Here's the back story: Machine was not being responsive to the shut down command, so he used the power button. When he tried to turn the computer back on, he got the Black Screen of Death and calls me.
So I try and boot the computer and get the expected black screen with movable white cursor. The pretty blue Vista loading screen never appeared and neither did any login screen, but I did see the black screen with the moving progress bar.
Next I try F8 and get the expected options, however ALL options lead back to the moving progress bar then KSoD. (Except Safe Mode which lists drivers being loaded, then KSoD.) It will not provide a recovery console!
So I try the Install DVD and this is where it gets weird. I get the expected "Press any key to boot from CD/DVD..." but after pressing it, it takes me back to the Vista boot options from the HD and reacts the same. I have also tried a USB disk loaded with Vista Recovery ISO and again, takes me back to the same screen I got with F8 and the same failed options. None of these 3 options, all from different sources will allow a recovery console or command prompt. It seems that perhaps the Vista recovery software on the removable media is recognizing that Vista is installed and forces Vista to boot from the HD even when starting from the removable media. I have tried removing the HD from the Boot sequence completely and still get the same results.

So, am I missing something? I mean I literally can not even perform a format and reinstall using microsoft software. I have not yet tried to boot ubuntu live and it may work, but this just seems ridiculous.
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel E5200
    Motherboard
    IPIBL-LB
    Memory
    6GB
    Graphics Card(s)
    Intel GMA 3100
    Sound Card
    ALC888S
Welcome
While booting hit f10 rapidly and many times
If that does not work try f11.
You will lose your stuff. If you want to try and save your stuff, post.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Hey Richard, hes having the same problem as my HP laptop that needed a new hard drive, but his is even worse.

Try to get him to install Ubuntu and see if his hard drive is intact.
 

My Computer

System One

  • Manufacturer/Model
    HP Pavilion G6
    Memory
    750GB HDD 6GB RAM
    Graphics Card(s)
    AMD A6-3400M APU with Radeon HD Graphics
    Internet Speed
    25mbps
Im trying the restoration partition, if that does not work, Ubuntu to test. If he cannot install Ubuntu, then its hardware, most likely hard drive. Going easy way first.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Im not with the computer now, but I did call and walk him through the steps using F11. He said that it brought him to a blue screen with a dialog box saying that we needed to run chkdsk, but there was only one OK option, no way to run chkdsk from the dialog. After clicking OK, the dialog went away and nothing else came up.
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel E5200
    Motherboard
    IPIBL-LB
    Memory
    6GB
    Graphics Card(s)
    Intel GMA 3100
    Sound Card
    ALC888S

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Well alright. Ill try ubuntu to see if I can rescue any data. I was worries that I had a corrupted bios due to the inability for the Install disks to even offer the option to format/install. Thanks for your help Rich and Win8. Ill be sure and update this thread when I know for sure.
 

My Computer

System One

  • Manufacturer/Model
    HP
    CPU
    Intel E5200
    Motherboard
    IPIBL-LB
    Memory
    6GB
    Graphics Card(s)
    Intel GMA 3100
    Sound Card
    ALC888S
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