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milesb

Member
Hello everyone!
so i am having a problem.
whenever i download anything, and i do mean ANYTHING, it saves to my downloads folder then gets deleted from my computer (not even moved to recycle bin, and my delete properties are set to move to recycle bin) after it gets scanned for viruses.
even pictures that are saved off of websites get deleted
does anyone know how to fix this?
I can download an fixes/software to fix this so I'm stuck.
please help me!
thanks a lot in advanced.
 

My Computer

System One

Welcome
Sounds like malware trying to protect itself. Update your anti virus and make a full scan.
Then, I would suggest downloading Malwarebytes and making a full scan, but I know that you cant do that.
Try to install, its not a download, eset online anti virus.
Free Online Virus Scanner | ESET
Then make a full scan.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Thank you a ton... I was able to install ESET and run it. It found 13 infections but, still didn't fix the problem. I have MalwareBytes and spybot. And have run multiple scans with both and have found several problems, thats when this whole thing started a while back. I was running scans, using disk cleaner and the defrager. But after the ESET it has allowed me to updated MalwareBytes, I am running a full scan now and hopefully this will fix it. My internet explorer doesn't work either so I have to use safari or chrome. This whole thing is just a mess. But THANK YOU THANK YOU for your help.

Miles
 

My Computer

System One

You are very welcome
I think that the malware caused the problem. The malware is gone, but that may have not changed what they did.
Run this scan.
If problems are found run 3 times.
http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html
If that does not work, I would use a system restore from a week before the problem began, a week before the infections.
If you do not have restore points that are old enough, try to create a new user account. I bet that it works. The new account will be malware free after the scans.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
Just to cover all of the bases, have you ever relocated your user-folders - i.e. moved them to a different drive or partition other than the usual C:/Users folders? If so, it's possible that your browser is still downloading them to the default "Downloads" location - in which case, Windows will have automatically re-created that folder on the C: drive - and you'll have two Downloads folders to check.
 

My Computer

System One

  • Manufacturer/Model
    Samsung NP-R510
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