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Downloads Cleared Instantly
  1. 27 Oct 2012 #1


    milesb

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    Join Date : Oct 2012
    Posts : 2
    Vista home premium 32 bit
    Local Time: 09:20 PM

    Downloads Cleared Instantly

    Hello everyone!
    so i am having a problem.
    whenever i download anything, and i do mean ANYTHING, it saves to my downloads folder then gets deleted from my computer (not even moved to recycle bin, and my delete properties are set to move to recycle bin) after it gets scanned for viruses.
    even pictures that are saved off of websites get deleted
    does anyone know how to fix this?
    I can download an fixes/software to fix this so I'm stuck.
    please help me!
    thanks a lot in advanced.


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  2. 27 Oct 2012 #2
    richc46's Avatar
    richc46

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    Re: Downloads Cleared Instantly

    Welcome
    Sounds like malware trying to protect itself. Update your anti virus and make a full scan.
    Then, I would suggest downloading Malwarebytes and making a full scan, but I know that you cant do that.
    Try to install, its not a download, eset online anti virus.
    Free Online Virus Scanner | ESET
    Then make a full scan.

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  3. 27 Oct 2012 #3


    milesb

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    Join Date : Oct 2012
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    Local Time: 09:20 PM


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    Re: Downloads Cleared Instantly

    Thank you a ton... I was able to install ESET and run it. It found 13 infections but, still didn't fix the problem. I have MalwareBytes and spybot. And have run multiple scans with both and have found several problems, thats when this whole thing started a while back. I was running scans, using disk cleaner and the defrager. But after the ESET it has allowed me to updated MalwareBytes, I am running a full scan now and hopefully this will fix it. My internet explorer doesn't work either so I have to use safari or chrome. This whole thing is just a mess. But THANK YOU THANK YOU for your help.

    Miles

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  4. 27 Oct 2012 #4
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    richc46

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    Re: Downloads Cleared Instantly

    You are very welcome
    I think that the malware caused the problem. The malware is gone, but that may have not changed what they did.
    Run this scan.
    If problems are found run 3 times.
    System Files - SFC Command
    If that does not work, I would use a system restore from a week before the problem began, a week before the infections.
    If you do not have restore points that are old enough, try to create a new user account. I bet that it works. The new account will be malware free after the scans.

    Last edited by richc46; 27 Oct 2012 at 09:26 PM.
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  5. 30 Oct 2012 #5


    pengipete

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    Re: Downloads Cleared Instantly

    Just to cover all of the bases, have you ever relocated your user-folders - i.e. moved them to a different drive or partition other than the usual C:/Users folders? If so, it's possible that your browser is still downloading them to the default "Downloads" location - in which case, Windows will have automatically re-created that folder on the C: drive - and you'll have two Downloads folders to check.

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