Multiple messages from BSOD!!!

mkpunk · Nov 3, 2012

Hi all, I've been having BSOD problems with my laptop over the past week. It seemed to occur more frequently as the week wore on so I did a full system reset of the vista home premium pack that I've got running. The drive was reformatted and all the system files recreated and restored to its factory settings, but the BSOD still came on an hour or so later and it continues to bother me till this weekend. I've compressed my dump files and attached them for review.

One strange thing though, the message on my BSOD crashes have not been consistent, they are changing every time my system crashes. e.g. page error on non-paged and then the next time it said memory management.....arrrgghhh...what the hell???

kinghthood · Nov 4, 2012

Run the diagnostics on the computer and check if the hardware is working fine.

mkpunk · Nov 4, 2012

I have run the memory diagnostics tool earlier in the week and it said there were no errors

kinghthood · Nov 4, 2012

Is avast the antivirus on the computer?
Also reinstall the chipset drivers on the computer and check.
This link might be helpful as one of the error is for Storport.sys file You randomly receive a "Stop 0x0000000A" error in Storport.sys when you start Windows Vista

mkpunk · Nov 4, 2012

Yes I've got avast free antivirus running on my system.

kinghthood · Nov 4, 2012

Okay. One of the Blue screen is because of Avast. Uninstall Avast and install Microsoft Security Essential and check it is working.

mkpunk · Nov 4, 2012

I downloaded the update from the link you provided ( You randomly receive a "Stop 0x0000000A" error in Storport.sys when you start Windows Vista ) but it eventually said that the update is not applicable on my system.

mkpunk · Nov 4, 2012

Okay....I un-installed avast and I've installed and updated Microsoft essentials

mkpunk · Nov 4, 2012

So I've got rid of avast and installed Microsoft essentials and I have used the PC for 6 hours straight without any interruption, but then I tried restarting it and the blue screen came on again. So I've attached the latest dump files!!

Madhur B · Nov 5, 2012

Hi,

The Blue screen message is for “OA001Vid.sys” which is related to video capture (camera,web cam?) driver.

We can try to reinstall the webcam drivers and check if it works.

Also, check in device manager if the webcam is detected.

Run the online diagnostics (Choose a Diagnostic Type as components) on the computer to check if the hardware (Camera) is working fine, providing the link for detailed instruction: Dell PC Diagnostics | Dell US

Please post the results.

richc46 · Nov 5, 2012

Welcome
There is evidence which suggests memory problems. Run test for 6 passes. Then test each stick in a known good slot for 6 passes.
Guide to using Memtest86+ - Geeks to Go Forums

mkpunk · Nov 6, 2012

Thanks richc46, I'll try that out.

but I havent had any blue screens since I got rid of avast antivirus, the last one I got was upon restarting the PC after un-installing avast.

mkpunk · Nov 6, 2012

The latest is that I've used the computer the whole day yesterday and I didn't experience any blue screen at all. The last blue screen I encountered was on Sunday evening when I un-installed avast antivirus, and this happened on restart. Apart from that, I've had no blue screens until now, the avast antivirus was probably the cause of all this mess. It might have had an effect on all the other drivers prompting all these different messages.

Anyway.........@Madhur B......I've got an imaging device called fast access video capture under imaging devices in the device manager. This device is disabled, but It has been disabled for quite a while now, even before I had this blue screen mayhem. The webcam is working fine!!

I guess I'll just have to wait and see if I'm gonna get another blue screen, then I'll notify you guys straight away.

Thanks for response Madhur B

mkpunk · Nov 9, 2012

Ok guys, I installed Microsoft essentials and I updated it and everything was fine for three straight days. Until windows update installed two new updates for microsoft essentials and a few hours later I had a blue screen. The next thing I did was I restored the system to when I first installed and updated microsoft essentials. Since restoring, microsoft essentials reports that it is out of date and needs to download updates, but the funny thing was that from the program interface (Microsoft essentials) it was up to date. The two new updates were located and came along as windows updates instead of being shown on the actual program interface, so I assumed that maybe if I only updated the program itself and disabled windows updates, it would solve the problem.

what do you guys think???

richc46 · Nov 9, 2012

Update via MSE. Click on MSE and then update, it will update via MSE.

mkpunk · Nov 15, 2012

Its me again, I reverted my system back to when I first installed microsoft security essentials. The PC ran well for a couple of days but just 30 mins ago or so, another BSOD occurred. I'm baffled, its probably hardware because so many different errors come up time and time again!! The dump files are attached.

richc46 · Nov 15, 2012

No files are attached, but if you reinstalled and you get many different errors that does point to hardware.

mkpunk · Nov 15, 2012

I've attached the files. About the memtest, thats a no go zone for me because my DVD drive cannot read discs anymore, it only makes this horrible noise!!

Multiple messages from BSOD!!!

Attachments

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

Attachments

My Computer

Dell Social Media Team

My Computer

My Computer

My Computer

My Computer

My Computer

My Computer

Attachments

My Computer

My Computer

My Computer