Solved Random BSOD after reloading factory software

cschaul

Member
Reverted to the factory image from Dell on this laptop with Vista 64. After installing the numerous MS updates, we are now experiencing random bsod's. Updated the Dell BIOS this evening, but still received a BSOD afterwards.

The minidump files have been attached to this thread. Any assistance in determining the cause would be appreciated!
 

Attachments

  • Mini010213-01.zip
    75.2 KB · Views: 7

My Computer

The woes continue with this laptop and trying to refresh it back to the original factory settings. The BSOD started again yesterday after running OK for a few days. I restored the laptop back to the original dell factory settings, then proceeded thru the endless MS updates. That has all completed, but did see the BSOD return a couple times yesterday while rebooting after some of the updates.

Attached is the zip with the SF diagnostic tool results which analyzed the mini dump files.
 

Attachments

  • SF_10-01-2013.zip
    408.7 KB · Views: 2

My Computer

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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