Intermittent blue screen on Vista Home Premium

valia

Member
For months now I have been getting an intermittent blue screen on Vista, I noticed it usually happens when I'm online. Attached is the zip file as instructed. I'd appreciate any help in fixing the error. Thank you!
 

My Computer

Welcome
Sorry for the slight delay. Your reports have not given us a definitive answer, but point to hardware. To excluded drivers, start with the verifier test. If the results are negative we will begin to test various hardware components.
Driver Verifier - Enable and Disable - Windows 7 Forums

(Same test for Vista)
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
I ran the driver verifier as requested and when I restarted my computer it said that Windows was unable to start, and prompted me to use a restore point. It's working now, but should I disable the verifier? I don't want this to ruin my computer. Thanks.
 

My Computer

Verfier will not hurt the computer. All it does is stress drivers so we can see which ones are not working properly. Try it once again and if it does not work we will try another approach.
Make a system restore point before you start, so that you can go back to a recent time.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics Card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Keyboard
    Dell USB
    Mouse
    Dell USB 4 button optical
    Other Info
    DSL provided by ATT
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